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    Occidental Cozumel

    Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico
    Hotel website
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    Best prices for your stay
    2017-08-27 2017-08-28
    Lock in the lowest price from our partners
    US$134US$160
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    Traveller (3630)
    Pool & Beach (1021)
    Room & Suite (572)
    Overview
    • Excellent39%
    • Very good32%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Occidental Cozumel
    Special Offer: Join my Barceló
    Hotel deals
    Deals (28)
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    • Deluxe Room - All-Inclusive
      US$160US$134
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    • Deluxe,All Inclusive
      US$160US$134
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    • Deluxe Room - All-Inclusive
      US$160
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    More deals for this property
    • Deluxe Room - All-Inclusive
      US$134
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    • Deluxe Double Room (2 Adults + 1 Child)
      US$134
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    • Deluxe,All Inclusive
      US$134
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    • Deluxe Double Room (2 Adults + 1 Child)
      US$134
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    • Deluxe Concierge,All Inclusive
      US$144
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    • Deluxe Concierge Room - All-Inclusive
      US$157
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    • Deluxe Room - All-Inclusive
      US$160
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    • Deluxe Room - All-Inclusive
      US$160
      View Deal
    • Deluxe Room - All-Inclusive (Free breakfast)
      US$160
      View Deal
    • Deluxe Room - All-Inclusive
      US$160
      View Deal
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    Showing room deals 1 - of 28
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    Write a Review
    Reviews (4,720)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,258 reviews

    Reviewed yesterday

    This was my first time visiting Cozumel, and first time traveling alone with my 8 year old son. Occidental Cozumel exceeded every expectation we had and more. This place is our paradise- it is heaven on earth. When we arrived our check in was really...More

    Thank Andrea O
    Reviewed 3 days ago

    My wife and I are seasoned travelers and group leaders. This is our second stay at the Occidental diving with Pro Dive, which is on property and couldn't be more convenient! The resort itself is immaculate. The property is carved out of the jungle and...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Scott K
    Response from Gabriela G, Guest Experience Manager at Occidental CozumelResponded 2 days ago

    Dear Scott K We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are...More

    Reviewed 3 days ago

    The hotel was very accommodating and everyone and very friendly. My group went mainly to scuba dive. My dive master Flo was great. I had a problem equalizing my ears and he allowed my to descend at my own pace and was able to overcome...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank krism33
    Response from Gabriela G, Guest Experience Manager at Occidental CozumelResponded 2 days ago

    Dear krism33 We are thrilled you enjoyed your recent stay with us we will share your comments with the dive shop. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Gabriela...More

    Reviewed 3 days ago

    My wife and I, traveling with my brother and sister-in-law, stayed at the Occidental Grand Cozumel for 4 nights in August. Check-in: As previous reviews state, the individuals working check-in could use some help with their people skills. This was the least-enjoyable part of our...More

    1  Thank John M
    Response from Gabriela G, Guest Experience Manager at Occidental CozumelResponded 2 days ago

    Dear Jojn M The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. Our staff's professional service is a point of pride for us and we are quite disappointed to hear...More

    Reviewed 3 days ago

    Great location and great beach. The rooms are great as well. Most of the staff at the hotel seems unmotivated and the service is not that great. Over all for us as divers it a great place to stay. I've been coming to Cozumel for...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank mdramen
    Response from Gabriela G, Guest Experience Manager at Occidental CozumelResponded 2 days ago

    Dear mdramen We greatly appreciate the time you spent to review your recent experience in our hotel, at Occidental cozumel we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Please be assured that your comments will be...More

    Allegro Cozumel
    4,456 reviews
    #24 of 53 hotels in Cozumel
     
    Iberostar Cozumel
    4,943 reviews
    #11 of 53 hotels in Cozumel
     
    Secrets Aura Cozumel
    3,566 reviews
    #14 of 53 hotels in Cozumel
     
    Sunscape Sabor Cozumel
    2,198 reviews
    #16 of 53 hotels in Cozumel
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$143 - US$365 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Luxury Hotel in Cozumel
    • #11 Spa Hotel in Cozumel
    • #11 Top resorts Hotel in Cozumel
    • #14 On the Beach Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 247
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Travelocity, Expedia, Barcelo, Hotels.com, Priceline, Booking.com, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Occidental Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Occidental Grand Cozumel Hotel Cozumel ,
    • Occidental Grand Hotel Cozumel ,
    • Grand Cozumel ,
    • Grand Occidental Cozumel
    Add Photo Photos
    Traveller (3630)
    Pool & Beach (1021)
    Room & Suite (572)
    Dining (235)
    Hotel & Grounds (2051)
    Bathroom (52)
    Family and Play Areas (18)
    Business Centre & Event Rooms (8)
    Nearby
    Sponsored by:
    Sunscape Sabor Cozumel
    2,198 reviews
    3.39 km away
     
    Iberostar Cozumel
    4,943 reviews
    .79 km away
     
    Secrets Aura Cozumel
    3,566 reviews
    3.21 km away
     
    Allegro Cozumel
    4,456 reviews
    .58 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    kitkat1979blabla
    9 August 2017|
    Answer
    Response from victorialea01 |
    6 Restaurants (7 if your Royal club level, Royal club also includes Room Service 730am - 10pm)
    0
    Votes
    Room Tips
    "I would ask for a room in building 10 or 11...these are closest to the front of the property, where we spent..."
    Read review
    "Stay in the Royal section"
    Read review
    "stay somewhere else"
    Read review
    "Be prepared to do a lot of walking and if your room is above ground level you'll be climbing stairs. NO..."
    Read review
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