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Occidental Cozumel

Bookit.comUS$130*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$173*
US$130*
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US$160*
US$135*
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Occidental Cozumel
Occidental Cozumel
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4,475 Reviews from our TripAdvisor Community

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Showing 4,062: English reviews
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Louisville, Kentucky
Reviewed yesterday NEW

Nicely situated hotel with beach access and convenient onsite ProDive scuba. All wait staff were friendly and helpful. Rooms comfortable and quiet. Bed was super comfortable! Best nights sleep I have had in months. I was really able to fully decompress and chill! Food and entertainment just average though.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank E8418WFjuliel
Reviewed yesterday NEW

We had such a wonderful time on our honeymoon. Everyone was so nice and helpful with everything. Our food was always delicious too. They made our stay very special. We would definitely love to return for another vacation!

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Thank karll255
Denver, Colorado
Reviewed yesterday NEW

Grounds were beautiful. Service and staff were not so great. ATM's in hotel were broken and many excursions required cash. Front desk was unable to help and didn't seem to care. Without taking a $34 round trip taxi and 1 hour to town to use an ATM we were unable to participate in some of the excursions we wanted to...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank kristenbA168RY
Bolton, Canada
Reviewed yesterday NEW

Occidental Cozumel was a beautiful resort. Not too big, with picturesque grounds and a great pool/restaurant/bar area at the beach. The beach was quite nice with a large area roped off for snorkelling. Staff were great. Lobby bartenders and restaurant servers were all good. Food was great. Restaurant was really busy at beach at lunch but were there on March...

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Helpful?
Thank Jeff_and_Joose
philadelphia
Reviewed 2 days ago NEW

Everything about this hotel was perfect, the staff, accommodations, restaurants, activities, EVERYTHING !! This was my first visit but definitely not my last. They offered services for tours to various national parks and car rental service. The activities staff was so much fun and great bartenders also.

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Helpful?
Thank peepers44
Bay Shore, New York
Reviewed 2 days ago NEW

Amazing people and views! Love the rooms, lots of space and the beds are so comfortable! Very clean and their services are great! Only things I recommend we need umbrellas, paddle boarding, speakers in the beach to hear the music you play at the pool side and last thing, Better beach chairs. Chairs that can recline flat. Overall I'm definitely...

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank Sachiko S
Illinois
Reviewed 3 days ago NEW

We just returned from an 11-night stay at the Occidental. It was extremely relaxing and just what the doctor ordered in terms of getting away from the hustle and bustle of our everyday lives back home. One thing that most of the reviews on TripAdvisor fail to mention is that the property is located among a natural eco-preserve, so the...

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Helpful?
1Thank ILtravelguy
Halifax, Canada
Reviewed 3 days ago NEW

I truly felt like every effort was made to make my trip a special one. Clean, great food, wonderful entertainment. the staff were hard working and so polite. I enjoyed myself thoroughly and will definitely return.

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Helpful?
Thank selena105
Denver, Colorado
Reviewed 4 days ago NEWvia mobile

Great price. Clean and quiet room. Friendly and helpful staff. Delicious food. Beautiful clean beach. Fun time snorkeling and watching the sun set. Nice and clean pools. Plenty of entertainment for adults and kids.

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Helpful?
Thank JVH29
Gabriela G, Guest experience Manager at Occidental Cozumel, responded to this review

Dear JVH29 We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Cozumel was an enjoyable one. We continuously strive...

Nashville
Reviewed 4 days ago NEW

I was forced to go to a wedding in Cozumel this spring and I must confess I was not excited about the trip. Fortunately, the Occidental Hotel and its staff turned the trip into a fantastic vacation. The rooms and the grounds were beautiful but what made the resort exceptional was the attentive staff. Thank you Gaby for all you...

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Helpful?
Thank markgi250
Gabriela G, Guest Experience Manager at Occidental Cozumel, responded to this review

Dear markgi250 We are all committed to provide our guests with the best service, and your review is reassuring us that we are doing it right. Thank you for recognizing all the effort that is being put in to make sure our guests feel have an memorable experience. I am also happy to know that I put my bit to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Only the Caribbean’s most famous reef system could match the beauty and splendor of the Occidental Grand Cozumel, which is exactly why the two exist side-by-side. Located on Cozumel’s gorgeous San Francisco beach, just above the bottomless blue paradise of the Palancar Reef system, you’ll find an authentic-style state that delivers all the luxuries of a private oceanside hacienda. Gourmet dining, bright and airy rooms, nightly music and entertainment, daily sports and beach activities and an on-site spa and salon make the Occidental grand Cozumel the jewel of any Caribbean experience. ... more   less 

Additional Information about Occidental Cozumel

Address: Km 16.6 Zona Hotelera Sur | Colonia El Cedral San Francisco Palancar, Cozumel 77600, Mexico (Formerly Occidental Grand Cozumel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $204 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Cozumel 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Grand Cozumel
Grand Occidental Cozumel
Hotel Style:
#8 Luxury Hotel in Cozumel
#12 Spa Hotel in Cozumel
#12 Top resorts Hotel in Cozumel
#14 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Cozumel staff and other travellers.
272 questions
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Questions? Get answers from Occidental Cozumel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 1st floor are very loud. Ask for the second of third floor”
abft2017, 11 May 2017 | Read review
“view was GREAT”
matk280, 6 May 2017 | Read review
“If you can, get a 3rd Floor Suite, it is much better, the noise from people moving chairs above you and the outside noise can be annoying if you are a light sleeper.”
markdennisn, 2 May 2017 | Read review
“All the rooms or Bungalows seem to be private”
, 2 May 2017 | Read review
“3rd floor is a lot of steps. Try to get lower.”
thafenstein, 1 May 2017 | Read review
5 of 5
Bookit.com
US$130* /night
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Expedia.comUS$160
TripAdvisorUS$135
travelup.comUS$173
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*Disclaimer
Prices are for 1 room, 2 adults
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