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    Royal Level at Occidental Cozumel

    Carretera Costera Sur Km 16.6, Cozumel 77600, Mexico
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    Lowest prices for your stay
    2017-10-01 2017-10-02
    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$188/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$174
    US$139
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    US$174
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    Overview
    • Excellent56%
    • Very good28%
    • Average7%
    • Poor4%
    • Terrible5%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (329)
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    1 - 5 of 303 reviews

    Reviewed 27 July 2017

    We took a vacation July 15 - July 21, 2017 and had the time our lives!!! We were originally booked at another resort and decided to switch to the Occidental and then also upgraded to the Royal Level. It was fabulous!!! The room was very...More

    Thank ttmaddux
    Response from Gabriela G, Guest experience Manager at Royal Level at Occidental CozumelResponded 5 August 2017

    Dear ttmaddux We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted...More

    Reviewed 10 July 2017 via mobile

    We spent a week with the family in June 2017. Sinice it's billed as a grand level resort, with Royal Level rooms, I expected a lot more. We were greeted and brought to the Royal level area to check in. It was a small room...More

    1  Thank MNgirl818
    Response from Gabriela G, Guest Experience Manager at Royal Level at Occidental CozumelResponded 19 July 2017

    Dear MSgirl818 We first would like to thank you for choosing our Occidental Cozumel for your holidays in this beautiful island and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas...More

    Reviewed 30 June 2017 via mobile

    We stayed at grand occidental royal level, Margarita and Maria 2 marvelous people , great service and attention to my wife and I, my wife had to spent a night at the hospital do to a diving accident and they took care of us like...More

    Thank Maryse B
    Response from Gabriela G, Guest Experience Manager at Royal Level at Occidental CozumelResponded 17 July 2017

    Dear Maryse B We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely Gabriela Gaeta Guest Experience Manager

    Reviewed 26 June 2017

    The staff in the Royal club were amazing!! and Justino Cordosa treated us like royalty!! Be sure to upgrade as it is worth it for the restaurant and service alone! There are three pools all great depending on what you are looking for!More

    1  Thank Fashionbykaren
    Response from Gabriela G, Guest Experience Manager at Royal Level at Occidental CozumelResponded 17 July 2017

    Dear Fashionbykaren Thank you for your very nice compliments for our team, in special to Justino they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will...More

    Reviewed 9 June 2017

    Worth every penny upgrading to royal level the la carreta restaurant is worth it alone . tour food is cooked fresh for you from breakfast to dinner nothing is too much trouble for them. Big thank you to Carlos and Tomas and all the staff...More

    Thank lindaluton
    Response from Gabriela G, Guest Experience Manager at Royal Level at Occidental CozumelResponded 16 June 2017
    Google Translation

    Dear Lindaluton Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to...More

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    Additional Information about Royal Level at Occidental Cozumel

    Address: Carretera Costera Sur Km 16.6, Cozumel 77600, Mexico
    Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
    Price Range:US$153 - US$439 (Based on Average Rates for a Standard Room)
    Hotel Class: 4 star
    Number of rooms: 39
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$153 - US$439 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Cozumel
    • #14 Spa Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 39
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Agoda and Barcelo so you can book your Royal Level at Occidental Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Royal Club At Occidental Grand Cozumel Hotel Cozumel ,
    • Royal Hotel
    Add Photo Photos
    Traveller (309)
    Pool & Beach (86)
    Room & Suite (41)
    Dining (31)
    Hotel & Grounds (162)
    Bathroom (8)
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    Ask a question
    Questions & Answers
    Linda F
    21 April 2017|
    Answer
    Response from Heather M |
    I don't know what people are talking about. our meals were fantastic! if they didn't have what we wanted on the menu, they made it for us. I don't think an elevator is an issue unless you have handicapped needs like a weal... More
    0
    Votes
    Room Tips
    "royal leave worth every penny"
    Read review
    "Perhaps emailing ahead to ensure you will be placed in the right room. Buildings 18, 19, 20, 21 are closest..."
    Read review
    "Rooms inthe Royal level are large.Recommend the 2nd or 3rd floor because the first floor has windows right at..."
    Read review
    "Bldg 19, 20 & 21 by La Caretta and pools."
    Read review
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