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Secrets Aura Cozumel

3,946 reviews
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Traveller (4486)
Room & Suite (1081)
Pool & Beach (1041)
Overview
  • Excellent45%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“sky bar”(477 reviews)
“preferred club”(231 reviews)
“preferred pool”(185 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Secrets Aura Cozumel
Special Offer: Winter Greataways!
Hotel deals
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Reviews (3,946)Write a Review
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1,511
1,066
562
283
155
Show reviews that mention
All reviewssky barpreferred clubpreferred poolswim up roomroom servicepreferred areabarefoot grillmarket cafepreferred roomcoco cafemanatee barocean viewpool conciergefoam partysister resortfishportions are small
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11 - 15 of 3,577 reviews
Reviewed 4 days ago via mobile

We arrived Tuesday night. Power was out in room. Came back. Power on but no air conditioning. Told no other room available and air wouldn’t be fixed till 9:30 next day. Slept with doors open. Someone stole watch and some cash not put in safe....More

4  Thank SantaC4
Reviewed 4 days ago

Short story: Secrets Aura does not meet the definition of “Unlimited Luxury” that I have experienced at other Secrets, or even Dreams resorts. If you are set on going to Cozumel for a snorkeling or SCUBA vacation, or prefer a quieter, simpler resort, then consider...More

5  Thank cpschneider
A TripAdvisor Member
12
Reviewed 4 days ago

We had a great time and the view (ocean) was fabulous. We were disappointed that we could not order drinks delivered to our room unless we were also ordering food. Windows and Bourdeoux meals were great. We had several problems with our room but they...More

Review collected in partnership with this hotel
2  Thank A TripAdvisor Member
Reviewed 5 days ago

We stayed for 4 nights. Had an ocean view room that overlooked the pool as well. The view was fantastic. They had a bottle of sparkling wine and a bottle of tequila waiting in our room at check in. That was nice. It's one of...More

Review collected in partnership with this hotel
3  Thank optlh0
Reviewed 5 days ago

SECRETS and Cozumel have been the best Carribean vacation my wife and I have been on. Diego at Windows and Luis on the beach are fantastic. Everyone here has been awesome. We had the Valentine's night Dinner on the beach at sunset and the food...More

2  Thank Tony S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Restaurant
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$233 - US$668 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Cozumel
#9 Top resorts Hotel in Cozumel
#9 Spa Hotel in Cozumel
#12 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$233 - US$668 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Cozumel
#9 Top resorts Hotel in Cozumel
#9 Spa Hotel in Cozumel
#12 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4486)
Room & Suite (1081)
Pool & Beach (1041)
Dining (465)
Amenities (98)
Family and Play Areas (14)
Business Centre & Event Rooms (6)
Questions & Answers
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Rachel S
19 February 2018|
Answer
Response from Dylan D | Reviewed this property |
You’ll see my answer in my review which should be published tomorrow. We did the regular swim out room and thought it worked well. You’re right that it doesn’t get much sun, so we would go to the beach pretty much all... More
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Room Tips
"Rooms in the front have beach view. Rooms in the back section seemed to be for the younger crowd."
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"We chose an ocean view room in the preferred club."
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"Choose the Preferred Club"
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"If you can get it, the Rafal Nadal Suite 1445 is the best room on the entire property!!!!!!! We loved..."
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