We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Secrets Aura Cozumel

Save
Traveller (4708)
Room & Suite (1105)
Pool & Beach (1061)
You may also like
See all
Nearby Hotels
Overview
  • Excellent45%
  • Very good29%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“sky bar”(512 reviews)
“preferred club”(248 reviews)
“preferred pool”(202 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Secrets Aura Cozumel
Special Offer: Rates up to 40% off
Hotel deals
Offers from Secrets Aura Cozumel
Special Offer: Rates up to 40% off
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (4,168)
There are newer reviews for Secrets Aura Cozumel
See the most recent reviews
Filter reviews
3,759 results
Traveller rating
1,570
1,124
598
302
165
Traveller type
Time of year
LanguageEnglish
More languages
1,570
1,124
598
302
165
Show reviews that mention
All reviewssky barpreferred clubpreferred poolswim up roompreferred arearoom servicemarket cafebarefoot grillpreferred roomcoco cafemanatee barocean viewpool conciergefoam partysister resortfishunlimited vacation club
FilterEnglish
Updating list...
191 - 195 of 3,759 reviews
Reviewed February 19, 2018

We just returned from 2 glorious weeks at this resort. We travelled with another couple and were a little wary from the reviews on Tripadvisor but kept an open mind. We considered opting for the preferred club amenities but then decided against it and braved...More

2  Thank Suzyseaview
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded February 24, 2018

Hello Mrs. Suzyseaview We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Secrets Aura Cozumel. We are overjoyed to read that you’ve enjoyed your stay, especially staff, restaurants, beach, snorkeling, and atmosphere. Please be confident that...More

Reviewed February 18, 2018

We had a wonderful vacation for our Valentine anniversary. Secrets Aura is a beautiful property with excellent accommodations. The staff is great. The pool bar staff are always friendly and courteous. We love Millie and Alfredo. We also enjoyed the entertainment and the great staff....More

3  Thank Julie H
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded February 24, 2018

Hello Mrs. Julie H, Thank you very much for the great comment and we are happy to see that you enjoyed Valentine with us as you could see we offer a perfect romantic atmosphere and we are the only adults-only property in Cozumel. We are...More

Reviewed February 18, 2018

I had read reviews before booking that this is the lowest quality property in the Secrets chain, so I booked with low expectations when I found an amazing deal. I would be immensely disappointed if I had paid more than I did. Upon arrival we...More

3  Thank CK26062
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded February 24, 2018

Dear CK26062, Thank you for taking the time to share such a detailed overview of your stay through this means. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. the opportunity areas you mentioned have been addressed, regarding the...More

Reviewed February 18, 2018 via mobile

We arrived Tuesday night. Power was out in room. Came back. Power on but no air conditioning. Told no other room available and air wouldn’t be fixed till 9:30 next day. Slept with doors open. Someone stole watch and some cash not put in safe....More

5  Thank SantaC4
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded February 23, 2018

Hello SantaC4, We appreciate the time that you have invested in writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred...More

Reviewed February 18, 2018

Short story: Secrets Aura does not meet the definition of “Unlimited Luxury” that I have experienced at other Secrets, or even Dreams resorts. If you are set on going to Cozumel for a snorkeling or SCUBA vacation, or prefer a quieter, simpler resort, then consider...More

5  Thank cpschneider
Response from SeaczEconcierge, Management area at Secrets Aura CozumelResponded February 23, 2018

Dear cpschneider Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service and our product. We are happy to see that there are...More

View more reviews
Most Booked Properties in Cozumel
See allSee all
About
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Beachfront
Free Internet
Restaurant
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$210 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cozumel
#11 Top resorts Hotel in Cozumel
#13 Spa Hotel in Cozumel
#16 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$210 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cozumel
#11 Top resorts Hotel in Cozumel
#13 Spa Hotel in Cozumel
#16 On the Beach Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (4708)
Room & Suite (1105)
Pool & Beach (1061)
Dining (479)
Amenities (98)
Family and Play Areas (14)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Angi B
June 14, 2018|
Answer
Response from Kirk K | Reviewed this property |
Your best bet is to contact Eduardo Bettincourt. Although no room is guaranteed, he works his butt off to try and help you!!
0
Votes
Room Tips
"If you go to see the ruins bring mosquito repellent. When it rains the stairwell landings and balconies are..."
Read review
"Ocean view rooms are great. Poolside rooms that walk out to a fairly secluded and private swim area looked..."
Read review
"We had an ocean view room, second floor and was located close to everything. I like the second floor for more..."
Read review
"Ocean View is the way to go."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing