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Hotel La Casona Real

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146 Reviews from our TripAdvisor Community

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Showing 104: English reviews
USA
Reviewed 3 days ago NEW

Going for only one night and booked through airline. Didn't expect much for the price but when I arrived- the clerk was pleasant, place was clean and 'authentic'. They give you the key, remote to the tv, and remote to the a/c. WiFi password on the wall. In the bathroom there is soap and towels. Location is awesome! XoXo for...

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Thank NoneReally
Los Angeles, California
Reviewed 29 October 2016

I had to go back to my country the same day I arrived. No comprehension from the hotel, even when spoken to in Spanish. Didn't try to compensate in any way, bad customer service, bad administration, if your mom is not planing to get hospitalized during your trip, you can go there.

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Thank TheGoodCustomer2016
ivonneJamaica, Propietario at Hotel La Casona Real, responded to this review
Google Translation

Estamos sumamente apenados por este huésped, que nunca se hospedó y quizo cancelar directo con nosotros y se le explicó...

Ontario
Reviewed 9 October 2016

Where to begin? We were hoping to sneak an inexpensive vacation in, with the 70.3 Ironman race as a focal point, and Casona Real really fit the bill. We got an amazing price for a 9 day stay, so we figured we'd keep an open mind. Well. We were pretty much the only guests, so we were able to choose...

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1Thank Desmei
ivonneJamaica, Propietario at Hotel La Casona Real, responded to this review

Thank you very much for your opinion about us and we are ready to serve you again

Magnolia, Texas
Reviewed 26 May 2016

The location of this hotel was good as far as being close to restaurants, a supermarket…you can walk everywhere. The beds are terrible and when I asked for 2 more pillows you would have thought I was asking for something incredibly hard to get. And then I only got one :-) Staff was indifferent. Breakfast was ok. Nothing fancy, just...

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Thank shelleylyn2016
Greenville, South Carolina
Reviewed 11 March 2016

My son and I traveled to Cozumel for a quick weekend scuba trip. I chose this hotel mostly for it's inexpensive rate, free internet, free breakfast and it's convenient location to downtown. We paid a little under $60 per night and stayed 2 nights. The beds were comfortable and I felt safe in this hotel. There is a bar across...

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1Thank scm1982
ivonneJamaica, Owner at Hotel La Casona Real, responded to this review

My dear : thank you very much for your review and we are waiting for you a the next time in this beautiful caribean Island Cozumel

McLean, Virginia
Reviewed 25 February 2016 via mobile

This hotel offer is located about six blocks from the Pier. It has nice accommodations, cable TV and nice vibrant color walls. The price is affordable for what they offer if you travel on a budget. Supermarket and pharmacy is right around the corner

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Thank Manuel M
Minneapolis, Minnesota
Reviewed 3 February 2016

This place is great if you want to get away from big resorts. The staff is friendly and usually speaks English. The hotel is a quick walk to the ocean. The rooms were very clean. The street can be a little noisy, so bring ear plugs if you're a light sleeper. The breakfast isn't the greatest, but it's just a...

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1Thank Bethany E
ivonneJamaica, Manager at Hotel La Casona Real, responded to this review

Thank you and we will be very happy to serve you in your next vacation

Reviewed 3 December 2015 via mobile

This was a great little spot to stay at while I was there to do Ironman. Very affordable, clean, close to the action without being in the action. Very convenient to the ferry, restaurants, grocery. You will have plenty of pesos left for fun in the sun.

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2Thank Marq J
Stanford, California
Reviewed 30 August 2015

Simple, clean, and cost effective hotel on the island of Cozumel. Hotel was very nice inside, simple, and comfortable. Hotel is a bit off the beaten path, but walk-able from the ferry terminal. Rent a scooter and have a blast getting all around the island. Parking is free street parking near the hotel. Hotel did not have breakfast, but there...

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2Thank bluelizard88
Los Angeles
Reviewed 3 August 2015

5 blocks from the ocean, so almost no gringos around you. Nice budget hotel with mini-fridges in a room. Rooms/bathrooms are clean, flat screen TV, soap provided. Good water pressure. Get a room looking into the inner courtyard, towards the pool. The rooms facing outside get to be very noisy. Breakfast is not included into the price, but I did...

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2Thank krolikv

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
You are going to love the friendly and hospitable atmosphere of the Hotel La Casona Real.Family-owned and operated, the hotel is beautifully painted and decorated with a variety of plants both inside and out. The hotel has a private scuba diving instructor to help our guests who are underwater enthusiasts. ... more   less 

Additional Information about Hotel La Casona Real

Address: Avenida Benito Juarez 501, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $62 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Casona Real 3*
Number of rooms: 15
Reservation Options:
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Also Known As:
La Casona Real Cozumel
La Casona Real Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel La Casona Real staff and other travellers.
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Questions? Get answers from Hotel La Casona Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Number 7 is quiet”
 of 5 bubbles Desmei, 9 Oct 2016 | Read review
“Take a room that goes to the swimming pool as out side the hotel are some bars which play during the day loud music, its quiet in the night”
 of 5 bubbles MartinaMex, 26 May 2015 | Read review
“rooms facing the swimming pool. This way you are avoiding a big wall right outside your window and the view and the noise of the street. 1st floor much better, do not take ground floor rooms.”
 of 5 bubbles RogAroundTheWorld, 13 Apr 2015 | Read review
“Rooms facing courtyard we guieter than street side”
 of 5 bubbles Gram50, 9 Feb 2015 | Read review
“The Street view rooms are a Little noisy during the day (remenber you are in downtown),, but during the night are pleasantly quiet. The Pool view rooms are quieter during the day unless kids are playing outside. The food at the little restaurant is good and clean prepared, continental breakfast is unexpensive and dinner are mexican style, tacos, meat etc. also you can enter by the pool and/or by the Street, time of operation 8:00 am till 13:00 pm for Breakfast & Lunch then will be closed, open again at 18:00pm till 23:00pm for dinner”
 of 5 bubbles luisgB9540HE, 18 Jul 2014 | Read review
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