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Privilege Aluxes

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2,785 Reviews from our TripAdvisor Community

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Reviewed 4 days ago NEW

My husband and I spent our honeymoon at Privilege Aluxes and decided to come back to celebrate our anniversary. After our second trip, I can officially say that we would be hard pressed to find a resort we enjoy more than Privilege. The location is absolutely perfect - you're just a few steps from beautiful Playa Norte. I can't say...

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Helpful?
Thank Randee B
Reviewed 5 days ago NEWvia mobile

We had the deluxe suite and stayed 4 nights. The rooms are very good, the staff is very nice and helpful. The location of the hotel is perfect, close to the beach and the strip. Had a very nice time there and are looking forward to come back next year. I recommend this hotel, I think it is the best...

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Thank Morgul G
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank your for choosing Privilege Aluxes Hotel for your recent stay in Isla Mujeres. We really appreciate that you took the time to post your feedback, we are delighted to hear that you loved your stay with us and appreciated the services provided by our staff. Thank you again! We look forward to welcoming you back soon!

Minneapolis
Reviewed 6 days ago NEWvia mobile

Once again we had an amazing vacation! It's really hard to list all of the great things about this place but I'll give it a shot, in no specific order. I thought I might touch on some of the "smaller things". 1. Size of the resort- Perfect for us. If you are looking for lots of shows, beach volleyball, pool...

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5Thank Rob P
Privilege A, Social Media at Privilege Aluxes, responded to this review

We truly appreciate your review, it is our best reward from you. We are very pleased to know that you had a nice stay with us and your words will improve our staff motivation to work better day by day. We would like to express our sincere thanks on behalf of the employees. We look forward to welcoming you again,...

Waterloo, Ontario, Canada
Reviewed 1 week ago

Vacation starts with a bit of an excursion. A little tour of Cancun, then A ferry ride to the island. Entertainment on the ferry. This time was a fellow playing beautiful nylon guitar and perfectly enhances your short ( 25 minute) trip to the island. What excites me the most is the ever changing color of the beautiful..blue...waters. And then...

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2Thank Dan Q
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your valuable time, we want you to know that your satisfaction is our greatest commitment and we are very happy to learn that you had a great and relaxing stay visiting Isla Mujeres. We hope to see you soon, where we will always be at your service to offer another memorable vacation.

Urbandale, Iowa
Reviewed 1 week ago

This was our first time to Isla, and the jury is still out on how we felt about it. The location of the hotel was excellent, only a few blocks from shopping, restaurants and nightlife. The beverage selection at the resort was awesome (picture attached), best we have ever experienced in Mexico and I felt overall the island seemed pretty...

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1Thank joshnlindi
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for choosing us to enjoy this beautiful island. We wish to express our sincere appreciation for your contribution with your comments. The consistent feedback and support we get from you help us to scale new heights improving the quality of our service. We hope to see you soon, where we will always be at your service...

Chicago, Illinois
Reviewed 1 week ago

Beautiful Grounds Great Location Rooms nice w balconies and hot tubs on balcony. Nice Breakfast, did not do all inclusive , many good places to eat on the island, Always a place to sit around the pools, Lil disappointing people hog beach chairs on beach early and walk away.... Front desk staff very helpful, with renting golf cart and money...

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1Thank Mar H
Privilege A, Social Media at Privilege Aluxes, responded to this review

We really appreciate when one of our guests spend some minutes letting know their good experiences in our property to the readers. It is a pleasure to know that you enjoyed your stay.

Minnetonka, Minnesota
Reviewed 1 week ago

We loved the Privilege Aluxes. Our plan included breakfast, we enjoyed custom omelets, fresh fruit and many other options. Beach drinks were awesome and reasonably priced. Service was great. The beach & pool area were lovely, never a race to get a lounger at the pool or beach in the morning. Beds & water pressure were great. Can't wait to...

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1Thank jmagney
Privilege A, Social Media at Privilege Aluxes, responded to this review

We really appreciate when one of our guests spend some minutes letting know their good experiences in our property to the readers. It is a pleasure to know that you enjoyed your stay.

Fort Worth, Texas
Reviewed 1 week ago

We stayed for 4 nights and enjoyed the room, the food and the people. We've been to Isla Mujeres 2 times previously and stayed elsewhere, this is where we'll stay when we come back from now on. The Beach Restaurant and Bar are the best, we ate most every Breakfast and Dinner there, food was good and waiters excellent.

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1Thank 834tony
Privilege A, Social Media at Privilege Aluxes, responded to this review

Get good opinions about our services, facilities and care provided during your stay is the best prize we can receive. It is a pleasure to receive your comments, we will always try our best to fulfill your needs

Reviewed 1 week ago via mobile

What can I say... the Place was great! Tons of yummy food! Staff was amazing! You are waited on everywhere! Pool, pool bar and the beach! Beautiful beach! You must get a Massage on the beach! Would highly recommend the place!

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1Thank Denise D
Privilege A, Social Media at Privilege Aluxes, responded to this review

It is a pleasure for us to know that your stay at Privilege Aluxes was an incredible experience because our principal aim is to give you our best service, make your stay unforgettable and reach your expectations. Your positive comments will help us with our continuing effort to improve the service quality

Carmel, Indiana
Reviewed 2 weeks ago

Thanks to Trip Advisor, I decided on Privilege Aluxes for our weeklong trip to Isla Mujeres. We had a group of 20 family and friends, and it proved the perfect location for our Isla experience. Most of the rooms we reserved were Suite Deluxe (request a water view, and they will do their best to accommodate; it's not guaranteed), and...

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2Thank Steve G
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are delighted to learn that you had an amazing time with us. It is so encouraging to know that you enjoyed the whole experience at Privilege Aluxes. We found your praises very gratifying, after the work and effort made by our team. We will share your comments with our team, who certainly will be encouraged by your remarks. Looking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $253 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
384 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views are 3rd floor and up. Careful some are city and Graveyard”
 of 5 bubbles DanQ90, 18 Mar 2017 | Read review
“There was no room for negation at desk for rooms , 534 high enough to over look Jacks restaurant the grade school and partially ocean view”
 of 5 bubbles 426marh, 17 Mar 2017 | Read review
“Rooms facing the ocean are the best”
 of 5 bubbles rhondah663, 13 Mar 2017 | Read review
“Rooms pool or ocean view 4 floor or higher best views. Back side city,cemetery and school. Noisy during the daytime.”
 of 5 bubbles lmcthatsme, 9 Mar 2017 | Read review
“Get a beach facing room if you can”
 of 5 bubbles 456matthewh, 7 Mar 2017 | Read review
5 of 5