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Privilege Aluxes

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Privilege Aluxes
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2,785 Reviews from our TripAdvisor Community

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Showing 2,543: English reviews
Detroit, Michigan
Reviewed 26 June 2014

The staff and hotel were spectacular and I especially wanted to compliment Jesus at the front desk for answering all of our questions, along with Yudit who kept our room in great shape, the beach bar staff for great service, the evening bar staff for creative drinks and Hector at Sabor for a delicious and memorable meal. I could say...

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1Thank afedmccormick
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thanks for sharing your experience and allow us to contact you. The efforts of our team worthwhile when it results in your satisfaction. We will give your congratulations to the team that made your experience memorable. We would be happy to welcome you again to provide you with more unforgettable moments.

Charlotte, North Carolina
Reviewed 26 June 2014

My fiance and 2 other friends stayed here recently (6/16/14-6/24/16) and had an amazing time! This was our second time staying here and will definitely not be our last! Check in was a breeze greeted with mimosas, we got there early so we went and ate lunch (they held our bags for us) and by the time we were done...

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8Thank Brittanie M
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for choosing us again and taking the time to post your experience. We are specially glad that the service provided by our staff made your stay memorable It is great to hear that our team made you feel right at home, which is always our goal for all our guests We hope we will have the...

California Hot Springs, California
Reviewed 25 June 2014

I'm glad we stayed in this hotel, we enjoyed the pool area and the great food. I can only remember one of the names Angel for one of the three guys who helps us at the front desk since our arrival until our departure. We got a surprise by the staff when we told them we were there celebrating our...

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1Thank Fran203
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for sharing your expereince. We are very happy that you had received the best service and you will keep great memories from your 20th anniversary. This comment will motivate the staff to be every day better and better and they will get your congratulations. We remain at your service and we will be very pleased to welcome you...

Wheaton, Illinois
Reviewed 25 June 2014

this was my fifth time to Mexico and first time staying on isla mujeres. although we had a great time this hotel does fall short on a lot. lets start wit the positives. we stayed here for about 1100.00 a person for 7 days with air which was a pretty good deal. we stayed in the deluxe room which was...

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3Thank KEVIN K
Privilege A, Social Media at Privilege Aluxes, responded to this review

Your comments will help us with our continuing effort to improve the service quality and meet all our guests expectations. We are always working to improve our services and facilities and the best way is listening to you. Thanks to opinions like yours we are in constantly improvement and growth. We would love to have the opportunity to welcome you...

Creve Coeur, Missouri
Reviewed 25 June 2014

This hotel is absolutely wonderful. This is my third time, and I plan on returning again in January. The staff is great, the food is wonderful and the rooms/view are beautiful. I don't think I would stay anywhere else in Isla. I'm hooked on the Privilege Aluxes.

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1Thank ldicarlo
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for choosing us for the third time and posting a great review. It is a pleasure for us to know that your stay at Privilege Aluxes was an incredible experience because our principal aim is to give you our best service, make your stay unforgettable and reach your expectations. Looking forward to seeing you in January!

Montreal
Reviewed 25 June 2014

I have been kicking myself to write this review for 3 weeks now...But every time I try, it breaks my heart to realize that our dream vacation is over and that we are back to reality! Unfortunately we do not have a count down yet but are looking to come back in January 2015 already! This has been our 4th...

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4Thank Paradisiaque
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for choosing us for your 4th visit and for sharing your comments on TripAdvisor. We appreciate your detailed review and value your feedback to help us improve the service we are offering. We are delighted to see that you had another great experience and that you found Privilege to be best hotel with best location on...

Lexington, Kentucky
Reviewed 25 June 2014 via mobile

This was our first time in Isla Mujeres. We decided to do the all inclusive because we got a great rate and because we had previously stayed all inclusive at Couples in Ocho Rios, Jamaica and loved it. For us, Privilege Aluxes was perfect. We liked having the option of eating the included meals, combined with the freedom of trying...

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Thank sdalhall
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your review, it was a pleasure to read. We were delighted to learn you found the hotel to be to your liking. We really appreciate your comments regarding the staff as they are our main asset and it's great to see their efforts recognized. We are proud to have such a fantastic team of staff at the...

Joliet, Illinois
Reviewed 24 June 2014

Privilege Aluxes -- what a wonderful place! The food is wonderful. The beach is absolutely stunning. The rooms are elegant, cool and comfortable. And the staff -- I have never seen such wonderful service, ever. They seemed to be able to read our minds and know exactly what we wanted. Everyone was friendly and fun too. I have been to...

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4Thank JSW509
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for your valuable time, we want you to know that your satisfaction is our greatest commitment. We are glad to learn that you enjoyed the food, the room and received a great service. We are always at your service to offer a great vacation. We hope to see you soon in this magical paradise, where we hope it...

Naperville, Illinois
Reviewed 23 June 2014

Just got back from celebrating my boyfriend's birthday at Privilege Aluxes----AMAZING TIME! It was our first time to Mexico and Isla Mujeres. We loved every minute! The staff at Privilege are friendly and do everything to make your stay unforgettable. Our room was spacious with an awesome view! The pools and beach literally melt your stress away. We hope to...

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3Thank MsTinaG
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all thank you for choosing Privilege for your first visit to Isla Mujeres. It was a pleasure to read that you had an AMAZING TIME and received the best of our attention. We would love to welcome you again to this slice of paradise to provide another unforgettable vacation.

Roseville, Minnesota
Reviewed 23 June 2014

This place is simply fantastic from top to bottom. I surprised my wife with a trip to Privilege Aluxes for our 10th wedding anniversary (June 2014). I researched a lot of the other hotels on the island first and then decided to book the "Lifetime Everlasting Feeling" package that they offered because it included so much for the price. From...

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6Thank Andrew B
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for choosing us to celebrate your 10th wedding anniversary. Thank you as well for taking the time to provide us with your feedback. We are glad we were able to satisfy all your expectations regarding the room, restaurants and especially our staff as that is our key element. We are delighted to read that you will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $253 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
384 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views are 3rd floor and up. Careful some are city and Graveyard”
 of 5 bubbles DanQ90, 18 Mar 2017 | Read review
“There was no room for negation at desk for rooms , 534 high enough to over look Jacks restaurant the grade school and partially ocean view”
 of 5 bubbles 426marh, 17 Mar 2017 | Read review
“Rooms facing the ocean are the best”
 of 5 bubbles rhondah663, 13 Mar 2017 | Read review
“Rooms pool or ocean view 4 floor or higher best views. Back side city,cemetery and school. Noisy during the daytime.”
 of 5 bubbles lmcthatsme, 9 Mar 2017 | Read review
“Get a beach facing room if you can”
 of 5 bubbles 456matthewh, 7 Mar 2017 | Read review
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