We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Privilege Aluxes

3.7 km from Isla Mujeres centre
  • Free Wifi
  • Breakfast included
  • Pool
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,752 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Privilege Aluxes
See the most recent reviews
Showing 2,512: English reviews
Camp Hill, Pennsylvania
Reviewed 14 May 2014

First Isla Mujeres as an island destination is amazing ---- soooo much better than mainland Cancun (the Ocean City MD of Mexico). Much quitter - less expensive - more like an island - nice people - great diving - etc etc. We did it as an all inclusive as part of a destination wedding (which went fabulously) and really enjoyed...

 Report
Helpful?
2Thank ChiefChili
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for taking the time to provide us with your feedback. We are glad we were able to exceed your expectations and to learn that you really enjoyed your experience at Privilege Aluxes, Isla Mujeres. We look forward to welcoming you back to this amazing island!

Reviewed 14 May 2014

We just got home from our visit and I have to say they made us feel right at home. Food was good, you had your choices of 3 Different restaurants. Loved being able to sit on the beach in the mornings and relax with Coffee at the Cafe De Mar. Breakfast was always good. Staff were always quick to help...

 Report
Helpful?
1Thank Vivar05
Privilege A, Social Media at Privilege Aluxes, responded to this review

First of all thank you for giving Privilege Aluxes, Isla Mujeres the opportunity to offer an unforgettable honeymoon. We are specially glad that the service provided by our staff made your stay memorable. It is great to hear that our team made you feel right at home, which is always our goal for all our guests. We hope we will...

Sioux Falls, South Dakota
Reviewed 13 May 2014

Just got back from a 6 night stay. What a wonderful experience. The hotel staff were friendly, the social hub (aka the swim up bar) was full of great people (looking at you Philly, Pittsburgh, Austin and Indy), and the beach was amazing. If you want a party atmosphere, stay on Cancun. If you want a fun, peaceful and relaxing...

 Report
Helpful?
2Thank Jeff K
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thanks for sharing your experience as a satisfied guest with others. Your testimony is very important to us and we truly appreciate it. We are glad that you enjoyed a relaxing vacation at Privilege Aluxes, Isla Mujeres. We would like to assure you our commitment to continue improving to keep offering more unforgettable moments and wonderful experiences.

Reviewed 13 May 2014

Property was spotless. Staff was amazing and friendly ....made u feel welcome. Food was delicious. Loved service on beach. Buckets of beer and lunch delivered to your lounge chair, best all-inclusive beer selection I have ever encountered. +++++Great room with hot tub and view of beach and town. Maids were great. Fridge in room stocked daily. Location is perfect. Beach...

 Report
Helpful?
2Thank Jrocknh
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank your for choosing Privilege Aluxes Hotel for your recent stay in Isla Mujeres. We really appreciate that you took the time to post your feedback, we are delighted to hear that you loved your stay with us and appreciated the services provided by our staff, enjoyed the food, the room view and the best all-inclusive beer selection! Thank you...

Portland, Oregon
Reviewed 13 May 2014

Stayed 3 nights. Did not do all inclusive, and was somewhat happy since Isla had the best restaurants of any place we stayed. Better than Playa or Tulum by far. Barlito, Limon, basically hit the top 12 or so on Tripadvisor. Great pool set up, great beach set up. Close to Hidalgo St area. We would go back. Only issue...

 Report
Helpful?
2Thank pdxhugh
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for sharing your comments on TripAdvisor, we value your feedback to help us improve the service we are offering. We were delighted to see you enjoyed the pool set up and the great beach where we are located We would agree that Isla Mujeres offer not only a wonderful beach but also a great variety of local restaurants...

Reading, Pennsylvania
Reviewed 12 May 2014

Stayed here twice in the past 3 years and the Staff and Servers are top notch. After the first stay my wife and I said if ever we come back we would stay here. The beach is wonderful along with the beach serving crew. And after a day on the beach stop by the pool bar and be spoiled by...

 Report
Helpful?
1Thank Joe B
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are very grateful for your preference and for sharing your good comments. Privilege Aluxes seeks to provide experiences and services based on criteria of excellence. We really appreciate that you took the time to share your good experiences with us. We hope to see you soon again in this wonderful destination.

Reviewed 12 May 2014

This was my 3rd year in a row to stay at Privilege Aluxes and it was great yet again. This time we stayed in the Presidential Suite with our friends and enjoyed a great balcony, private pool and amazing views. The staff again was very attentive and we already knew most of them from previous years. The property is still...

 Report
Helpful?
1Thank Jflippo
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are pleased to greet you and at the same time we would like to convey our gratitude for your preference at Privilege and your contribution with your comments. Thanks to reviews like yours we reiterate our ongoing commitment to improve. We are glad to read that you had another great experience and we look forward to provide you the...

Haifa, Israel
Reviewed 11 May 2014

We are a couple on honeymoon vacation at this hotel for 5 nights. The reception was amazing, the service was outstanding, we got a Honeymoon Suite with Jacuzzi on the balcony and we got a view to the pool and the ocean. The food is great, especially SATAY restaurant. We felt like kings on this vacation and no doubt this...

 Report
Helpful?
2Thank Gil993
Privilege A, Social Media at Privilege Aluxes, responded to this review

The aim of Privilege Aluxes Hotel is to provide positive and unforgettable experiences so we are delighted to read that you have had the best vacation ever! We really appreciate your comments regarding the food and outstanding service we will forward your compliments. Thank you very much for your kind words and recommendation, we hope to see you soon to...

Sydney, Australia
Reviewed 10 May 2014

We arrived on our honeymoon to Isla Mujeres ready to relax and do nothing after 2 weeks in London and New York. We checked in and paid for the room and were shown to the room 352 by a pleasant staff member. He showed us around the ridiculously spacious apartment but then we went outside and it dawned on us...

 Report
Helpful?
3Thank terrythetourist1984
Privilege A, Social Media at Privilege Aluxes, responded to this review

We would like to offer our sincere apologies for the issues you encountered during your visit and that we did not meet your expectations. Please rest assured that this is not a common occurrence and these issues have been addressed with your comments to the relevant managers to avoid a similar re occurrence in the future. Once again I would...

Brighton, United Kingdom
Reviewed 9 May 2014

We enjoyed our 2nd stay at the hotel in April and almost everything was excellent. We were given a lovely room, the bed was very comfortable and bathroom was large and well appointed. The staff were always friendly and helpful, and room service was super quick which was refreshing. Sergio on the beach front was very attentive and was always...

 Report
Helpful?
2Thank disco123
Privilege A, Social Media at Privilege Aluxes, responded to this review

We really appreciate when one of our guests spend some minutes letting know their good experiences in our property to the Trip Advisor readers. It is a pleasure to know that you enjoyed your stay, we take note of all your comments to get better day by day so we can provide our valued guest a unforgettable experience. Looking forward...

3,943 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3668)
Viewed
Hotel & Grounds (520)
Viewed
View from Room (271)
Viewed
Dining (326)
Viewed
Pool/Beach Area (725)
Viewed
Room/Suite (519)
Viewed
Bathroom (59)
Viewed
Family/Play Areas (8)
Viewed
Business Centre/Function Rooms (5)
Viewed
2:23
Videos (5)
Viewed
Other (1230)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (220)
Viewed
Amenities (12)
Viewed
Deluxe Suite (43)
Viewed
Grand Platinum Suite (44)
Viewed
Pool (19)
Viewed
Premium Suite (41)
Viewed
Dining (14)
Viewed
Standard Room (26)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (2)
Viewed
Dining (18)
Viewed
Pool/Beach Area (10)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Isla Mujeres hotels
0.6 km away
Mia Reef Isla Mujeres
Mia Reef Isla Mujeres
#7 of 37 in Isla Mujeres
1,864 reviews
0.1 km away
Ixchel Beach Hotel
Ixchel Beach Hotel
#5 of 37 in Isla Mujeres
1,259 reviews
3.0 km away
Zoetry Villa Rolandi Isla Mujeres Cancun
Show Prices
Show Prices
Show Prices
0.1 km away
Nautibeach Condos
Nautibeach Condos
#1 of 37 in Isla Mujeres
644 reviews
6.1 km away
Casa de los Suenos
Casa de los Suenos
#6 of 37 in Isla Mujeres
472 reviews
0.5 km away
Na Balam Beach Hotel
Na Balam Beach Hotel
#11 of 37 in Isla Mujeres
800 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, Caribbean, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $244 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Jetsetter so you can book your Privilege Aluxes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Spa Hotel in Isla Mujeres
#2 Top resorts Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
372 questions
Ask a question

See all questions (372)

Questions? Get answers from Privilege Aluxes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors. Facing pool”
 of 5 bubbles M8856HBdebbieh, 19 Feb 2017 | Read review
“All the rooms were nice and we didn't find it noisy”
 of 5 bubbles LK748, 18 Feb 2017 | Read review
“Higher floors for a better view of the water”
 of 5 bubbles twinespine, 16 Feb 2017 | Read review
“Higher floor, upgrade to suite.”
 of 5 bubbles O7476KVmikeh, 8 Feb 2017 | Read review
“Go for the presidential suite if it's available.”
 of 5 bubbles 844clintb, 2 Feb 2017 | Read review
5 of 5