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Privilege Aluxes

3,092 reviews
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Traveller (4083)
Room & Suite (1064)
Pool & Beach (930)
Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“cafe del mar”(357 reviews)
“satay”(540 reviews)
“pool bar”(293 reviews)
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,092)Write a Review
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1,101 - 1,105 of 2,824 reviews
Reviewed 5 February 2015

We recently returned from a week stay at PA and once again, it did not disappoint. This was our 5th trip in as many years, and we will continue to return. We spend much of our time on the beach and we could not be...More

4  Thank Audrey1142
Response from Privilege A, Social Media at Privilege AluxesResponded 11 February 2015

Thanks for sharing your experience as a satisfied and repeater guest with us. Your testimony is very important to us and we truly appreciate it. We would like to assure you our commitment to continue improving to keep offering more and better moments. Looking forward...More

Reviewed 3 February 2015

After a day trip to Isla Mujeres from Cancun 6 years ago, we have found HOME! We have stayed at Privilege Aluxes for the last 5 years and it gets better with each stay. Our "Privilege family" goes above and beyond to make sure we...More

6  Thank Candye V
Response from Privilege A, Social Media at Privilege AluxesResponded 5 February 2015

Thank you very much for your comments and preference. We are specially glad that the service provided by our staff made your stay memorable. It is great to hear that you feel at home at Privilege Aluxes because it is our pleasure to have you...More

Reviewed 3 February 2015

We just returned from a week here celebrating our daughter's wedding on the beach. The hotel is a perfect location. The front desk staff was always friendly and helpful. The room was clean, well stocked, with daily maid service. The three pools, although cold, were...More

4  Thank Allan O
Response from Privilege A, Social Media at Privilege AluxesResponded 5 February 2015

We appreciate the time you invested in to let us know your valuable comments. We are delighted to read that your daghter´s wedding was memorable as the work being done daily at Hotel Privilege Aluxes is in order to add satisfied guests. We are pleased...More

Reviewed 2 February 2015

My boyfriend and I went to Privilege this past week and I wanted to share our experience and travel tips if you decide to go to Isla Mujeres island. We choose the all inclusive package which was a disappointment because after around 1030 everything closes...More

3  Thank loribrian3019
Response from Privilege A, Social Media at Privilege AluxesResponded 5 February 2015

Thank you very much for your feedback, it commits us to improve our services, customers like you help us to improve ourselves. We always do our very best to meet our guests requests as we feel that the little things really make the difference. We...More

Reviewed 2 February 2015

My wife and I escaped from the Montana winter for a week to Isla Mujeres. We stayed at the Privilege Aluxe in a premium deluxe room. The staff is great, very helpful and friendly. The place is super clean and well cared for. and has...More

2  Thank MissoulaMike
Response from Privilege A, Social Media at Privilege AluxesResponded 5 February 2015

Thank you for taking the time to provide your feedback regarding your experience at Privilege. It is a pleasure to read that you had a relaxing stay in this beautiful destination. We also appreciate your comments that helps us to improve the service that we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$202 - US$563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$202 - US$563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (4083)
Room & Suite (1064)
Pool & Beach (930)
Dining (479)
Amenities (50)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
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Hawks57
13 February 2018|
Answer
Response from BUDDYV | Reviewed this property |
We had a bit of luck with emails but having been there I know they do not get to worried about anything and I do believe that when you get there all will be fine. I had tried to contact them about a room with a good view... More
1
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Lori S
6 February 2018|
AnswerShow all 2 answers
Response from BUDDYV | Reviewed this property |
sent you a PM This may help
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Room Tips
"Ocean view is amazing"
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"Standard room with pool or beach view is enough."
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"Room 2002 has a beautiful view of the Cancun side of the resort, and is the closest to the beach and..."
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"Don’t stay in bldg 100. Ask for high room."
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