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Privilege Aluxes

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Traveller (4238)
Room & Suite (1088)
Pool & Beach (933)
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Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“satay”(544 reviews)
“del mar”(414 reviews)
“platinum suite”(119 reviews)
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,177)
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1,750
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54
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All reviewssataydel marplatinum suitepool barthai restaurantsuperior roombeach restaurantall inclusive packagebreakfast buffetgolf cartbeach clubjacuzzi on the balconyall inclusive planliving roomchicken wingsocean viewbeach service
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1,221 - 1,225 of 2,898 reviews
Reviewed 22 December 2014

My husband and I along with my sister and niece stayed here for a week 12/13 thru 12/20, 2014. The location of the resort is absolutely beautiful. My husband and I stayed in a presidential suite, and my sister stayed in a deluxe suite. Rooms...More

3  Thank TX001
Response from Privilege A, Social Media at Privilege AluxesResponded 26 December 2014

Thank you for sharing your comments, we value your feedback to help us improve the service and quality we are offering. We want to do everything in our power to satisfy all guest's and we will take into consideration all your comments. We would agree...More

Reviewed 20 December 2014

I can't say enough nice things about this stunning little hotel. The manager Fiona was fantastic! The staff was delightful, kind and helpful. The hotel and grounds are beautiful. The rooms are like gorgeous Danish apartments and the hotel is overall quite and relaxing. We...More

Thank Tomyalsellsaz
Response from Privilege A, Social Media at Privilege AluxesResponded 26 December 2014

Thank you for posting a great review for us, we really value your feedback. We are delighted to see you mention our great customer service, we will forward your compliments to our staff. It was a great pleasure for us to welcome you at Privilege...More

Reviewed 19 December 2014 via mobile

Just returned home from here. We had an amazing stay. The staff were extremely friendly and helpful. The resturants were very nice, the buffet was good but we preferred Cafe del Mar for both the food and the ambience. The room, we stayed in the...More

3  Thank Adam R
Response from Privilege A, Social Media at Privilege AluxesResponded 22 December 2014

Thank you very much for choosing us to enjoy Honeymoon. It is a pleasure for us to know that your stay at Privilege Aluxes was a wonderful experience because our principal aim is to give you our best service, make your stay unforgettable and reach...More

Reviewed 15 December 2014

We have just returned from a weeks long vacation in the area and spent 4-nights at this property; considering the choices on Isla Mujeres it gets 3-stars (if this were somewhere less remote it would be a 2-star). The property is very clean and sparse...More

4  Thank gsantel
Response from Privilege A, Social Media at Privilege AluxesResponded 22 December 2014

Thank you for your time and your feedback. We would like to extend our apologies for your inconveniences. Regarding the snorkeling trip, we have contacted the provider to find a compensation and our concierge is contacting to you to offer you a solution. Our commitment...More

Reviewed 15 December 2014

We just returned from Isla Mujeres and had an amazing time. I've never been to Mexico but our friends convinced us to go and we're glad we did. We had a great deal at Privilege for all inclusive and they didn't disappoint. The staff is...More

2  Thank JoeyS55
Response from Privilege A, Social Media at Privilege AluxesResponded 16 December 2014

We truly appreciate that you chose Privilege for your visit to Mexico. Thank you very much for your comments, we are very happy that you had received the best service. Your words will motivate the staff to be every day better and better and they...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Breakfast included
Beachfront
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$186 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Isla Mujeres
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$186 - US$389 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Isla Mujeres
#3 Spa Hotel in Isla Mujeres
#4 Luxury Hotel in Isla Mujeres
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (4238)
Room & Suite (1088)
Pool & Beach (933)
Dining (480)
Amenities (50)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
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Eric S
23 April 2018|
AnswerShow all 2 answers
Response from BUDDYV | Reviewed this property |
Just from being there on the third floor as well , those roof top suites appear pretty private. There are no taller buildings nearby. Just watch out for helicopters or drone flyers
0
Votes
Samantha S
23 April 2018|
Answer
Response from John B | Reviewed this property |
They had a couple of choices for red and white with the all inclusive. One night the wife and I had a glass of Malbec on the all inclusive that was decent. We ended up buying a bottle of Malbec with dinner for $50.00 and... More
1
Vote
moonlite65
16 April 2018|
AnswerShow all 3 answers
Response from John B | Reviewed this property |
We used Expedia and it worked well.
0
Votes
Room Tips
"A larger room would help a little..."
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"Building 4 some rooms look over the school which can be noisy early in the mornings."
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"The upgrade for the private hot tub on the balcony with a beach view was well worth it"
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"all rooms are nice but pool view bit better"
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