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Privilege Aluxes

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Privilege Aluxes
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2,813 Reviews from our TripAdvisor Community

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Showing 2,571: English reviews
Wichita Falls, Texas
Reviewed 15 February 2014

Our second trip to Aluxes and looking forward to the next already. Service on the beach was excellent as always. Look for Luis on the beach, he will treat you right. Food is always great. The grounds are always immaculate, rooms beautiful, and the friendliest staff anywhere. Love this hotel and the laid back, slower pace of the island compared...

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Helpful?
Thank Mike C
Privilege A, Social Media at Privilege Aluxes, responded to this review

We appreciate your detailed compliments of your stay at Privilege Aluxes, from the immaculate grounds and the beautiful rooms to the friendliest staff. It is a pleasure to read that you had an awesome vacation as this is our objective. We are particularly glad to hear that this was your second visit and you are planning staying with us again...

Celebration, Florida
Reviewed 14 February 2014

My wife and I stayed at Privilege Aluxes for a couple nights on our honeymoon. Our only regret is that we didn't stay longer. Even though we only stayed a couple nights the staff was kind enough to give us a great room with a great view. The room was spacious and the bathroom had a separate shower and bath....

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Thank MichaelT1985
Privilege A, Social Media at Privilege Aluxes, responded to this review

We would like to thank you for taking the time to let us know your feedback. Allow us furthermore to thank you in particular for your kind comments regarding our team. We take pride of our staff to be our most important asset and it gives us great pleasure when our guests mention them. We hope you visit us again...

Wisconsin
Reviewed 14 February 2014 via mobile

We had a great stay which started off with a fresh drink upon arrival. The grounds are very nice. We were in town for a wedding and decided to break from the group and stay in the upper suite. The private pool was clean but cold. It was very hot outside and it felt nice. The outdoor facing shower was...

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1Thank NorthWoodsFamily
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thanks for sharing your experience as our guest with others. Your testimony of satisfied customer is very important to us. We are glad that you have enjoyed your suite as well as the beautiful beach where we are located right in the heart of the city. Looking forward to welcoming you back to offer another great stay!

Steamboat Springs, Colorado
Reviewed 13 February 2014

We happily returned to PA last May 2013, the 1st through the 14th- apologies in advance for taking so long to write a second review! I will preface this by also saying we have already booked for our 3rd return visit this next May! Can't wait! Sometimes when traveling all you want is to go back to a familiar place...

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5Thank Xajiks
Privilege A, Social Media at Privilege Aluxes, responded to this review

We are delighted to know that you have chosen Privilege Aluxes for your second visit to the island and you are coming back for the third time in May! Thank you for taking the time to provide us with your feedback, we really appreciate your detailed review and recommendations for future guests. We are glad we were able to satisfy...

West Hollywood, California
Reviewed 11 February 2014

We ended up here when the condo we originally rented turned out to be a nightmare! This place is AMAZING! The rooms are bigger than my house! The views are spectacular and the staff is amazing. It is set on a beautiful tiny Island just a short bot ride from Cancun. Come, rent a golf cart. STAY! This is the...

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2Thank Cyndi L W
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your great review! We are very happy that you had enojoyed your suite with its spectacular views and received the best service. This comment will motivate the staff to be every day better and better and they will get your congratulations. We remain at your service and we will be very pleased to welcome you...

Minneapolis
Reviewed 9 February 2014

We just experienced a week where every day was sunny and 82, while the nights were a perfect shirt sleeve 76 degrees. The Privilege Aluxes is extremely convenient to the beach and the restaurants in town. Everything was within walking distance. The service at PA was exceptional. The staff continually greets you with a smile and goes out of their...

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3Thank timbuck2
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank yo very much for your time and nice words. We are specially glad that the service provided by our staff made your stay memorable. It is also great to read that our location, grounds and facilities made your experience a great one which is always our goal for our guests. We hope we will have the opportunity to welcome...

Knightdale, North Carolina
Reviewed 7 February 2014

My husband and I traveled to Privilege Aluxes January 20-25 and stayed in room 352 with the "Lifetime Everlasting Feeling" All-Inclusive Package. It was our first visit to the island but our third trip to the Cancun area. We have stayed at many all inclusive resorts in the Riviera Maya and Jamaica, and this one is definitely at the top...

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Thank Becky S
Privilege A, Social Media at Privilege Aluxes, responded to this review

We very much appreciate your comments regarding your whole experience at Privilege Aluxes. It is a pleasure to receive your comments about the staff, the location and the All Inclusive option as it help us to improve our quality. Our best prize is to read that you had the most amazing experience and we look forward to welcoming you back...

Minneapolis, Minnesota
Reviewed 6 February 2014

We have been to Isla Mujeres for 9 years running. The last 3 have been at Privileges Aluxes and we are hooked. The hotel is clean and quiet and the staff is beyond compare! Our favorite part is the beach area strictly for the hotel. It's quiet and away from all the day-trippers that invade the island each day. The...

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1Thank 13Kristen13
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you very much for your preference and your review, it is very flattering to read that you are hooked on Privilege! We are pleased that the staff lived up to your expectations and that you enjoy our location in the lively heart of the city and right next to the finest beach. We will be happy to see you...

Fridley, Minnesota
Reviewed 6 February 2014

We have stayed at Privilege Aluxes 2x in the last year and would recommend it hands down over any other luxury hotel on the island. It has the best location, largest private beach area, huge pool, great restaurants and top notch staff. The staff is incredibly attentive and service oriented. The rooms are large, have plenty of storage and very...

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1Thank Chris C
Privilege A, Social Media at Privilege Aluxes, responded to this review

Thank you for choosing Privilege Aluxes again for your visit to this beautiful island. We are delighted to have offered so many good moments at this beautiful destination as your satisfaction is our main objective. It is great to read that you enjoy the beach, restaurants and the most important that the staff make you feel at home. We really...

Winters, California
Reviewed 6 February 2014

We have stayed here twice and now and can't even consider going anywhere else!! The hotel is extremely well done, everything about it is first class! We are coming back in August with the family!! I am a real foody and have stayed at other all inclusive hotels and the food at Privileges is by far the best. On Italian...

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1Thank Laura D
Privilege A, Social Media at Privilege Aluxes, responded to this review

We really appreciate when one of our guests spend some minutes letting know their good experiences at Privilege Aluxes to the TripAdvisor readers. It is a pleasure to know that you enjoy your stay with us and our best reward is to be in your list of favorite vacation places! Looking forward to welcoming you and your whole family this...

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Amenities

Highlights
  • Pool
  • Spa
  • Breakfast included
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Privilege Aluxes
Privilege Aluxes
Cuisines: Mexican, Seafood, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Privilege Aluxes: Truly a privileged experience ... more   less 

Additional Information about Privilege Aluxes

Address: Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $260 - $667 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Privilege Aluxes 4*
Number of rooms: 124
Reservation Options:
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Also Known As:
Privilege Aluxes Isla Mujeres
Privilege Aluxes Hotel Isla Mujeres
Hotel Style:
#2 Top resorts Hotel in Isla Mujeres
#2 Spa Hotel in Isla Mujeres
#3 Luxury Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Privilege Aluxes staff and other travellers.
394 questions
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Questions? Get answers from Privilege Aluxes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cemetery side is much quieter than the school side if you like to sleep past 7am.”
SyracuseGirl1981, 21 Apr 2017 | Read review
“Book with AGI tours to get you from the airport directly to the hotel. Easy transfer!”
Kalisa75, 19 Apr 2017 | Read review
“upper floor”
lma55806, 11 Apr 2017 | Read review
“Great views, great beaches, great staff, lovely quiet and relaxing property.”
, 11 Apr 2017 | Read review
“Pool View/Ocean View rooms are mostly Suite Deluxe and above category. Rooms in Buildings 1-3 are quieter.”
MIHorseman, 5 Apr 2017 | Read review
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