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2017-08-06 2017-08-07
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    Privilege Aluxes

    Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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    US$285
    US$285
    US$285
    Traveller (3940)
    Room & Suite (938)
    Pool & Beach (796)
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    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “cafe del mar” (332 reviews)
    “satay” (511 reviews)
    “pool bar” (271 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Ixchel Beach Hotel
    1,340 reviews
    #5 of 37 hotels in Isla Mujeres
     
    Isla Mujeres Palace
    1,136 reviews
    #2 of 37 hotels in Isla Mujeres
     
    Mia Reef Isla Mujeres
    2,147 reviews
    #7 of 37 hotels in Isla Mujeres
     
    Zoetry Villa Rolandi Isla Mujeres Cancun
    1,370 reviews
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,908)
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    There are newer reviews for Privilege Aluxes
    See the most recent reviews

    1,231 - 1,235 of 2,659 reviews

    Reviewed 27 April 2014

    My husband and I booked Privelege Aluxes by a recommendation of a friend who had visited before. He told us that the beach and service was amazing but AVOID the all inclusive! As this was our first resort trip we did not heed his warning...More

    6  Thank loveshines87
    Response from Privilege A, Social Media at Privilege AluxesResponded 28 April 2014

    Thank you very much for your feedback, it commits us to improve our service, customers like you help us to improve ourselves. We want to do everything to satisfy all guest's expectations and you can rest assured that we are already dealing with this situation....More

    Reviewed 27 April 2014

    It is very rare for us to return to a specific hotel but we were very glad to spend another week at Privilege following a Christmas stay a few years ago. We were pleased to find that little had changed or, if it had, that...More

    2  Thank 001Celia
    Response from Privilege A, Social Media at Privilege AluxesResponded 28 April 2014

    We are delighted to read that you decided to return to Privilege for your second time. Our guests are the greatest and most important part of our business and your comments are very much appreciated and they are our main motivation to keep improving. We...More

    Reviewed 26 April 2014

    All was good except for a plastic mattress cover which made us feel sticky , bad bed covers ( too heavy and warm), the AC couldn't be adjusted (it was freezing), and the shower changed themperature once in a while. (Our room was on the...More

    1  Thank Marie W
    Response from Privilege A, Social Media at Privilege AluxesResponded 28 April 2014

    We wish to express our sincere appreciation for your contribution with your comments. The consistent feedback and support we get from you help us scale new heights in improving the quality of our services, from the rooms to the restaurants. We are glad to read...More

    Reviewed 26 April 2014

    Our second visit to Isla, which is a great little island where you are not segregated from the local community. We like that. It was our first visit to this resort which was just being built last time we were here. Our last visits to...More

    1  Thank Frank282856
    Response from Privilege A, Social Media at Privilege AluxesResponded 28 April 2014

    First of all, we thank you for your time taken on making these valuable comments which are the best assistance in our daily improvement to get the highest standards in all the hotel areas. We are very disappointed to learn that the food in the...More

    Reviewed 24 April 2014

    My husband and I just returned from a great week at the Privilege Aluxes on Isla Mujeres.This was our 4th trip there and we were not disappointed one bit. When we arrived we were greeted warmly and taken to our room...At first...I was disappointed in...More

    3  Thank Jeannine1125
    Response from Privilege A, Social Media at Privilege AluxesResponded 26 April 2014

    We are grateful for your preference and for sharing your good comments. Privilege Aluxes seeks to provide experiences and services based on criteria of excellence, it is very flattering ti read that you loved your stay and received the best service. We will always be...More

    Ixchel Beach Hotel
    1,340 reviews
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    1,136 reviews
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    Zoetry Villa Rolandi Isla Mujeres Cancun
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Spa
    • Breakfast included
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$183 - US$457 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Isla Mujeres
    • #2 Top resorts Hotel in Isla Mujeres
    • #3 Luxury Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, HotelsClick, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Privilege Aluxes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Privilege Aluxes Isla Mujeres ,
    • Privilege Aluxes Hotel Isla Mujeres
    Add Photo Photos
    Traveller (3940)
    Room & Suite (938)
    Pool & Beach (796)
    Dining (367)
    Hotel & Grounds (1945)
    Bathroom (62)
    Family and Play Areas (8)
    Business Centre & Event Rooms (6)
    Nearby
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    156 reviews
    .31 km away
     
    Hotel Plaza Almendros
    242 reviews
    .21 km away
     
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    Cabanas Maria Del Mar
    705 reviews
    .33 km away
     
    Nearby Restaurants
    Rooster Cafe
    1,497 reviews
    .17 km away
    Ruben's Restaurant Isla Mujeres
    1,204 reviews
    .20 km away
    Qubano Restaurant
    1,392 reviews
    .22 km away
    Dopi's
    421 reviews
    .14 km away
    Nearby Attractions
    Playa Norte
    5,514 reviews
    .22 km away
    Isla Mujeres Trips
    355 reviews
    .31 km away
    Golf Carts Indios
    283 reviews
    .21 km away
    Sea Hawk Divers
    135 reviews
    .30 km away
    Ask a question
    Questions & Answers
    chrisdjnazario
    24 July 2017|
    AnswerShow all 2 answers
    Response from EdmundG986 | Reviewed this property |
    There is a convenient ferry from Puerto Juarez. Contact hotel for excursions.
    0
    Votes
    Rio77
    18 July 2017|
    AnswerShow all 5 answers
    Response from adniL717 | Reviewed this property |
    No they don't. South-facing rooms will have city and partial water views; east-facing rooms will have cemetery and partial water views; west-facing rooms will have pool views, but the higher up your room is you will have... More
    1
    Vote
    Room Tips
    "Higher floors will offer a better view!"
    Read review
    "We had a room that faced the pool area. Even though it was second floor, it was never noisy."
    Read review
    "Building 5 or 6 is closest to the pool or ocean"
    Read review
    "All the rooms are great!"
    Read review
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