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2017-08-06 2017-08-07
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    Privilege Aluxes

    Ave Adolfo Lopez Mateos, Isla Mujeres 77400, Mexico
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    US$272
    US$271
    US$271
    Traveller (3940)
    Room & Suite (938)
    Pool & Beach (796)
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    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “cafe del mar” (332 reviews)
    “satay” (511 reviews)
    “pool bar” (271 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Ixchel Beach Hotel
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    #5 of 37 hotels in Isla Mujeres
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,905)
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    There are newer reviews for Privilege Aluxes
    See the most recent reviews

    1,281 - 1,285 of 2,657 reviews

    Reviewed 11 March 2014

    I had a terrible experience at check in, which I will explain at the end of the review (if you are interested in reading it). For now, here's the rest of the review: The location: The location is gorgeous! It is not directly on the...More

    4  Thank lizluvsc
    Response from Privilege A, Social Media at Privilege AluxesResponded 14 March 2014

    First of all and on behalf of the management, we would like to extend once again our sincerest apologies for an atypical check in. Rest assure that measures were taken to avoid this kind of situation happens again. We are glad that overall you had...More

    Reviewed 9 March 2014 via mobile

    We came for a couples trip with a group who has been here before. This was, however; our first time visiting. I will tell of the positives and negatives of our experience. First, we ended up paying double for the same rooms our friends booked...More

    Thank Jennifer H
    Response from Privilege A, Social Media at Privilege AluxesResponded 12 March 2014

    We would like to thank you for your review that helps us to improve our work. Please accept our apologies for the inconveniences during your stay. The hot water problem was already fixed and we are sorry that you could not get the best service....More

    Reviewed 9 March 2014

    This hotel has everything you could want from a resort. The staff was very nice, the pools are lovely, and the rooms are big and spacious. They also have oversize balconies that are really nice. I wasn't really looking for an all-inclusive resort, so it...More

    1  Thank MattMarion
    Response from Privilege A, Social Media at Privilege AluxesResponded 12 March 2014

    We really appreciate when one of our guests spend some minutes letting know their good experiences in our property to the Trip Advisor readers. We are glad that you enjoyed our facilities, location and service and it is a pleasure to know that you enjoyed...More

    Reviewed 9 March 2014

    We had a one week stay at the end of February and loved it. We did the all inclusive and the staff, food, grounds, hospitality was excellent. We are planning a return trip! It was peaceful and we relaxed at our own pace, but were...More

    Thank David M
    Response from Privilege A, Social Media at Privilege AluxesResponded 12 March 2014

    Thank you for your review, we appreciate your compliments regarding staff, food, grounds and hospitality. It is great that you enjoyed the peaceful and relaxed atmosphere that Privilege offers. We are particularly glad to hear that you will be staying with us again in the...More

    Reviewed 8 March 2014

    We just returned from our second vacation to Privilege Aluxes. This trip was much better than the first...everything had improved so much...The bed wasn't hard, the food was much better. We travel quite a bit and usually don't go to the same resort twice, but...More

    2  Thank cdforsman
    Response from Privilege A, Social Media at Privilege AluxesResponded 12 March 2014

    Thank you so much for your kind words. It is so flattering to read that you have chosen us again and it was much better than the first time. We are delighted to read that you appreciate the improvements from last year and we thank...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Spa
    • Breakfast included
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$183 - US$454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Isla Mujeres
    • #2 Top resorts Hotel in Isla Mujeres
    • #3 Luxury Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, HotelsClick, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Privilege Aluxes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Privilege Aluxes Isla Mujeres ,
    • Privilege Aluxes Hotel Isla Mujeres
    Add Photo Photos
    Traveller (3940)
    Room & Suite (938)
    Pool & Beach (796)
    Dining (367)
    Hotel & Grounds (1945)
    Bathroom (62)
    Family and Play Areas (8)
    Business Centre & Event Rooms (6)
    Nearby
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    .31 km away
     
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    Nearby Restaurants
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    .17 km away
    Ruben's Restaurant Isla Mujeres
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    .20 km away
    Qubano Restaurant
    1,391 reviews
    .22 km away
    Dopi's
    421 reviews
    .14 km away
    Nearby Attractions
    Playa Norte
    5,509 reviews
    .22 km away
    Isla Mujeres Trips
    354 reviews
    .31 km away
    Golf Carts Indios
    283 reviews
    .21 km away
    Sea Hawk Divers
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    .30 km away
    Ask a question
    Questions & Answers
    chrisdjnazario
    24 July 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Just to let you know it is best to book a private transfer including ferry tickets. We used Carm once and Happy Shuttle once. They are both excellent but Happy Shuttle is the cheapest and they were excellent. I did not see... More
    0
    Votes
    Rio77
    18 July 2017|
    AnswerShow all 4 answers
    Response from adniL717 | Reviewed this property |
    No they don't. South-facing rooms will have city and partial water views; east-facing rooms will have cemetery and partial water views; west-facing rooms will have pool views, but the higher up your room is you will have... More
    1
    Vote
    Room Tips
    "We had a room that faced the pool area. Even though it was second floor, it was never noisy."
    Read review
    "Building 5 or 6 is closest to the pool or ocean"
    Read review
    "All the rooms are great!"
    Read review
    "The higher the better."
    Read review
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