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Casa el Pio

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200 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Stockholm, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 March 2016

We had high expectations for our stay at the casa el pio. We had read great things about the hotel and gone through a lot of pictures on the webb and in social media. It´s only fair to say that our expectations were not only met but exceeded. From the very start Hillary was a great host, gave us a... More 

Helpful?
Thank ceciliaringsbo
Hillary B, Owner at Casa el Pio, responded to this review

I enjoyed meeting you and Daniel and you were perfect guests and travelers. Please come back and stay any time! Thank you so much for taking the time to write such a nice review and I am extremely happy that we had a chance to not only meet but exceed your expectations. Wow! Hope to see you again soon and... More 

New Prague, Minnesota
Level Contributor
99 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 21 February 2016

We booked Room 5/Sunset View for our second stay at Casa el Pio, recently staying 3 nights. We enjoyed Room 3 about two years ago and wanted to stay again because of the good value and location. The manager, Sally, was welcoming and answered all of our questions. We enjoyed the privacy that Room 5 offers with its private staircase... More 

Helpful?
2 Thank Tree_and_Me
Hillary B, Owner at Casa el Pio, responded to this review

Thank you for your return visit and thank you for leaving this review. It is so helpful to us to see what we can do to improve our property. We apologize for your bedding issues while staying with us. That is not up to our usual level of cleanliness and comfort. We will make sure to invest in some new... More 

Winnipeg
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 February 2016 via mobile

We have been to the island several times before and decided to stay downtown this year. Casa el Pio was perfect. Sally was so helpful and attentive. Greatly appreciated her help and suggestions! The bed was so comfy and the showers plentiful. Loved the coffee maker with coffee grounds included and the fridge was handy for leftovers and our drinks.... More 

Helpful?
Thank jjwinnipeg
Hillary B, Owner at Casa el Pio, responded to this review

Thank you for the review! We are so glad you had a nice time with us. Come back anytime! Thank you as well for all the ideas to enjoy the island without wifi and TV! We do have a signal for wifi in the courtyard but yes, you are right, it is difficult to get the signal as strong in... More 

Kansas City, Missouri
1 review
Reviewed 10 February 2016

We stayed a week at Casa el Pio and thoroughly enjoyed. We had the downstairs room with private patio. While the courtyard dipping pool is quite nice, the rooftop of the building is spectacular and a great place to watch the sun set. The manager, Sally, is very helpful and the staff was excellent! Nice, quiet location, too.

Helpful?
Thank Cheryl L
New York City, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 February 2016

The room was very clean and included amenities like a coffee maker, beach tote and (my fav) a hammock. The communication from hotel management was great and the rooftop was beautiful... No for the cons. No wifi in my room, i had to literally step outside of my room to get any wifi which was a bit of a hassle.... More 

Helpful?
Thank Patty D
Hillary B, Owner at Casa el Pio, responded to this review

Hi Patty - Thank you for taking the time to write a review. It is very helpful and we appreciate it. Yes, Room 5 can be noisy over the street (thank you for acknowledging that we make a note on the site) and we do leave earplugs in the nightstands for that reason. It is also why that room is... More 

Austin, Texas
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 February 2016

We had a fantastic stay at Casa el Pio. The rooms are so beautiful and the patio's view is incredible. Super quiet, very clean, comfortable beds, lots of hot water, and very efficient AC. Sally is fantastic and very helpful. Casa el Pio is in a great location - about a block or two away from Hildago, very close to... More 

Helpful?
1 Thank Jessica M
Hillary B, Owner at Casa el Pio, responded to this review

Thank you for your helpful review, Jessica! We value your input and loved having you stay with us - come back anytime! More 

Victoria
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 February 2016

Having booked the "Ocean View" room (#3), I was looking forward to seeing the Caribbean for the first time and I was not disappointed. The room looks out to the "wild" side of the island which made for spectacular views from sunrise to full moon. The room was comfortable and surprisingly large; well appointed amenities; lots of hot water...in short... More 

Helpful?
Thank Eileen F
Ormond Beach, Florida
1 review
Reviewed 1 February 2016

Read the reviews do all they say to do completely accurate. Exceptional place to stay just a couple blocks from ferry superb accommodations. Customer service from absolutely the best staff. Sally is a gem she truly will take care of you all her recommendations were spot on. Definitely coming back for more, THANK YOU!!! so much Sally for making our... More 

Helpful?
Thank Frank Z
Hillary B, Owner at Casa el Pio, responded to this review

So glad that we could help you celebrate your 40th and host your return to Isla - thank you for the review and we would love to see you again. More 

New York City
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2016

Although I've been friends with a previous Pio innkeeper for years, I hadn't stayed there until the beginning of 2016. It's comfortable, clean and extremely spacious! It's not a hotel for people who want to be waited on hand and foot. This place is for people who can take care of themselves and don't need a lot of attention. That... More 

Helpful?
Thank Chickenring
Oakton, Virginia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 January 2016

The decor and rooms were lovely (sparkling clean, all-white). The service from the property manager, Sally, was great. This has everything I look for in a boutique hotel. The location was ideal, within walking distance to Centro and the beach, but far enough away to be quiet. I was in room 1, and my only disturbance was a lot of... More 

Helpful?
1 Thank damnedbee
Hillary B, Owner at Casa el Pio, responded to this review

We're sorry for the light leaks into your room from the patio - we do have thick full-sized curtains on all the windows but they are white so you are correct- they can still transfer light into the rooms. Our wi-fi is a work in progress as the concrete and rebar construction make it hard to get a good signal... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Casa El Pio, a small hotel located just off the town square in the center of Isla Mujeres' downtown district. The island's best beaches, food and shopping are all just a few steps away. Casa El Pio is clean, cute and modern. Amenities include a courtyard pool, free Wi-Fi access and beach tote with towels. ... more   less 

Additional Information about Casa el Pio

Address: Av Hidalgo between Bravo and Allende, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $96 (Based on Average Rates for a Standard Room)
Number of rooms: 5
Also Known As:
Casa El Pio Hotel Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Casa el Pio staff and other travellers.
8 questions
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Halifax, Canada

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Questions? Get answers from Casa el Pio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room # 3 gets my wholehearted recommendation”
 of 5 bubbles 213dustinb, 31 Jul 2016 | Read review
“I loved the one with private patio”
 of 5 bubbles carolcole, 6 Jul 2016 | Read review
“We enjoyed the garden room next to the pool. I was like having our own private pool most of the time!!!”
 of 5 bubbles Marnie65, 16 May 2016 | Read review
“All the rooms seems to be great, but we were exceptionally satisfied with our room, nr 3.”
 of 5 bubbles ceciliaringsbo, 16 Mar 2016 | Read review
“Room 5 offers privacy”
  • Room 5/Sunset View
 of 5 bubbles Tree_and_Me, 21 Feb 2016 | Read review
5 of 5