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Hotel Xbulu-Ha

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Hotel Xbulu-Ha
Hotel Xbulu-Ha
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201 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Portland, Oregon
Reviewed 4 days ago NEWvia mobile

This hotel was clean and was very well located and presumably the other rooms were nicer and look more like the pictures on their website but room #1 was awful. We booked it through hotel.com and when we got there and saw the room I asked if we could have another, but they said they were totally booked. The room...

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Helpful?
Thank Laura B
Flagstaff, Arizona, United States
Reviewed 2 weeks ago

The regular staff must have been gone because the front desk person was grouchy and irritable and accused us of ripping the sheets, which we did not do (maybe he was trying to get us to pay extra?). This ruined the energy of the place for us. Housekeeping staff was friendly.

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Helpful?
Thank Susan P
hotelxbuluha, Gerente at Hotel Xbulu-Ha, responded to this review

Dear guest, I am going to find out what happen with you talk about.

Saint Paul, Minnesota
Reviewed 5 weeks ago

My spouse, toddler, brother and mom stayed at this hotel for 6 days recently (December 9th-14th), and I cannot say enough great things about this place! I chose it because of its' great reviews on trip advisor and I thought it was very true to description. It was so affordable that my mom and brother each got their own room,...

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1Thank Nikki B
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review

Thanks for your nice review

Regina, Saskatchewan, Canada
Reviewed 27 November 2016

Close proximity to everything - walking distance to beach, dining and entertainment. Safe premise and manager onsite at all times. Juan Carlos, Manager, was very accommodating and provided information/tips on the area. He even made us coffee every morning, which was a nice touch. Cleaning staff did an impeccable job of making sure that rooms, reception area and hallways were...

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4Thank Denise S
hotelxbuluha, Director General at Hotel Xbulu-Ha, responded to this review

Thanks for your nice review

Reviewed 20 November 2016

This hotel is affordable, VERY clean and has the most friendly staff, especially the manager Juan Carlos. The building is in a nice location - on the back side of the bustling downtown area, 4 blocks from Playa Norte and we could see the shore from our hotel window. We stayed 7 days and it started to feel like home...

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2Thank Erin K
San Pedro de Atacama, Chile
Reviewed 14 November 2016 via mobile

It smelt like a dentist surgery and had a similar atmosphere. Unfriendly staff. Overpriced too. The location's good but it's pretty bleak really. No breakfast! They should mention this. Most hostels have breakfasts, it should be a given in a hotel.

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Thank Nicola B
Reviewed 16 September 2016 via mobile

We loved our stay here, unfortunately we had rain the whole week but I know that is not normal. This hotel was clean , spacious rooms, was nice to have a partial kitchen. Close to everything, friendly helpful staff! i would recommend to anyone.oh ya comfy bed!

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Thank Denise S
Burleson, Texas
Reviewed 13 September 2016

We just returned from Isla Mujeres after staying 10 nights at Xbula-ha. We rented the owners suite and the suite directly across the hall for our son and his family. It was amazing. The sweet staff kept our rooms spotless (quite a task with 2 busy grandchildren)! Juan Carlos (the manager) was extremely accommodating and helpful and he keeps a...

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2Thank Marsha S
hotelxbuluha, Gerente at Hotel Xbulu-Ha, responded to this review

Thanks for booking with us and thanks for your review

Santorini, Greece
Reviewed 28 August 2016 via mobile

Excellent room for a wonderful rate! Great AC and they have kitchenettes available with nice plates and silverware etc. great staff! Perfect location! Don't need anything more and for the price, it cannot be beat. Staff very friendly and helpful. THANKYOU!!

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2Thank Nicky B
Reviewed 22 August 2016 via mobile

Such a beautiful little island. Juan was super friendly and always attentive. Very welcoming from the moment you arrive to the hotel. The hotel has all the amenities you need. Including the best beach we've seen so far in Mexico. We recommend Babos restaurant for some tasty food and beverages. La Cazuela M&J restaurant saw us everyday for breakfast. Rent...

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Helpful?
Thank Phil B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Hotel Xbulu-Ha is like your second home in your vacation. The staff is always ready to help you in what you need. The hotel is located in Isla Mujeres downtown. Both the ferry and north beach are no more than 5 min walking from the hotel. Also in two blocks you are in Hidalgo street where the restaurants and bars are. So you are close to have fun, but far to do not be disturbed with the noise. Hotel Xbulu-Ha has WiFi, beach towels and chair for the beach as complimentary service. ... more   less 

Additional Information about Hotel Xbulu-Ha

Address: Calle Vicente Guerrero # 4 | Col. Centro, Isla Mujeres 77440, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $60 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Xbulu-Ha 2*
Number of rooms: 11
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Xbulu-Ha staff and other travellers.
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Questions? Get answers from Hotel Xbulu-Ha staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are really quite nice, but the ones will full kitchens are great if you plan to do your own cooking.”
 of 5 bubbles 925nikkib, 16 Dec 2016 | Read review
“Second floor was quiet.”
 of 5 bubbles csw68, 15 Aug 2016 | Read review
“Hotel is a somewhat run-down area, but a lot of Isla Mujeres is like that so don't be too worried.”
 of 5 bubbles patricky841, 11 Jul 2016 | Read review
“The junior suite is quite a bit roomier even if you don't use the kitchen”
 of 5 bubbles fortwaynejerry, 6 Mar 2016 | Read review
“Junior Suite 7D!”
 of 5 bubbles BethB639, 26 Feb 2016 | Read review
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