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Na Balam Beach Hotel

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Traveller (697)
Room & Suite (195)
Pool & Beach (164)
Ratings and reviews
  • Excellent37%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible10%
Travellers talk about
“beach side”(47 reviews)
“plunge pool”(40 reviews)
“playa norte”(80 reviews)
View all reviews
What's included
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
Spa
Laundry Service
Private Balcony
Breakfast included
3 Star Hotel
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention.
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Location and contact
Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
28.2 km to Cancun Airport
64 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (920)
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Traveller rating
239
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LanguageEnglish
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101
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73
Show reviews that mention
All reviewsbeach sideplunge poolplaya norteyoga retreatbeach bedsbeachfront roombeautiful beachpalm treeslaid backbest beach on the islandbeach locationhot waterhotel restaurantwhite sandlobby areaan umbrellahotel is beautiful
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1 - 5 of 687 reviews
Reviewed yesterday

I don't usually write reviews, however, I wanted to share my experience at this quaint boutique hotel. It was fabulous! Angel was awesome, gave great tips on where to eat and sites to see. Although it's not your 5 star hotel, the service and location...More

Thank Donnadgd
Reviewed 5 days ago via mobile

Prepaid trip to stay on North Beach at this hotel. Location is pristine... if you can stand the roaches, ants and spider webs in the room. In addition I woke with bites all over my back. We moved hotels and they let us out of...More

Thank kims2005
Reviewed 2 weeks ago via mobile

Yes, I adore it but sadly it is being torn down at the end of the season. It's such a classic Old Mexico resort. Quiet with lovely gardens, including the resident Iguanas! I truly hate to see it go. 😔More

1  Thank HeidelbergSummer
Response from Braulio M, Gerente at Na Balam Beach HotelResponded 1 week ago

Thank you for your preference Ms. Heidelberg We are glad that you adore the hotel We would like to let you know that we will be closing temporarily due to renovations starting on Aug 31st We are sure that you are going to enjoy the...More

Reviewed 3 weeks ago via mobile

If you are the type of person who appreciates a quiet location while still being right on the beach this is your place. If you prefer a luxury all inclusive experience go elsewhere. You need to be looking for a laid back experience. Room 19...More

Thank Melanie1018
Response from Braulio M, Gerente at Na Balam Beach HotelResponded 1 week ago

Thank you Ms. Melanie for choosing us for your vacations We appreciate your comments and your review Room 19 is our Master Suite, we gave you a free upgrade to the highest room category that we have We hope to see you again soon Kind...More

Reviewed 4 weeks ago

Location - Hotel is located North of the island. It is walking distance from anywhere in the downtown area. It is a 10-15 minute walk from the ferry or a 50 pesos cab ride. Check In/Out - Staff during check in/out were extremely friendly and...More

Thank truckinlow
Response from Braulio M, Gerente at Na Balam Beach HotelResponded 1 week ago

Thank you for such a detailed description of your experience with us Mr. Truckinlow we are very pleased to hear that you had a great time with us we hope to see you again soon, Kind Regards

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About
Description
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the ...More Caribbean sea and its sunsets with personalized services and attention. Less
Hotel class
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Restaurant
Free Internet
Free Parking
Bar/Lounge
Spa
Air Conditioning
Concierge
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel class
Hotel Style
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (697)
Room & Suite (195)
Pool & Beach (164)
Dining (81)
Amenities (30)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
luvourisland
June 15, 2018|
Answer
Response from MexicoJune | Reviewed this property |
I’m sorry I don’t know
-1
Votes
Ilene H
February 13, 2018|
AnswerShow all 3 answers
Response from PhxMermaid | Reviewed this property |
The Felix wasn’t actually a beach bar with beach access. It was located on the beach, but more near the cove across from Mia Reef. There was a wall around it preventing beach access. Na Balam has a beach bar and restaurant... More
0
Votes
Room Tips
"Beach front is the best!"
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"Beachside rooms. Avoid poolside."
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"Ask a lot about room noise to try for a quieter room (there may not be many)"
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"Rooms 9 and 10 overlook the beach (beautiful)"
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