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Na Balam Beach Hotel

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Na Balam Beach Hotel
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765 Reviews from our TripAdvisor Community

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There are newer reviews for Na Balam Beach Hotel
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Showing 587: English reviews
Island of Malta, Malta
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 8 July 2016

We had the opportunity to stay at this beautiful hotel. It has the best beach on the island. North facing. The room we stayed in had a beach view and a private plunge pool with comfy chairs on the terrace. Perfect place for a romantic sunset. The room has a fridge, cable TV, lounge area, terrace and a safe. The... More 

Helpful?
1 Thank Raffaellalavitabella
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Raffaellalavitabella, Was a pleasure to have you here with us at our beatiful island, thank you very much for your comments we really appreciate your time to share with us the wonderful stay you had in our place. My team and I are very much looking forward to welcoming you back to Na Balam Hotel in the future. Best... More 

Spring, Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 July 2016 via mobile

I absolutely loved this hotel! It was so quiet and relaxing. The view from the restaurant is beautiful! My boyfriend and I really wanted to hangout at a quiet place and get away from the craziness for a few days and this was perfect! We were able to relax on the beach without all the noise from a crowded beach.... More 

Helpful?
Thank Jackie S
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Jackie S, Thank you very much for your comments relating your experience in our hotel. It was a pleasure to have hosted you and we are looking forward to welcome you again. Best regards, Iris Espinoza More 

Level Contributor
11 reviews
Reviewed 4 July 2016 via mobile

Na Balam is great. The location can't be beat. The staff was FANTASTIC! The front desk guys were super helpful- all smiles! Assisting with golf cart rentals, tours, and they were hot! ;-) We stayed on the 2nd floor, in a king size room. It was clean and well appointed, but a little warm and the mosquitos were a problem.... More 

Helpful?
Thank beaudawson83
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear beaudawson83 Thank you for choosing Na Balam on your recent vacation. We are pleased to hear that your overall stay with us was great. Our staff strives to provide the best attention possible while adding something unique and especial. Thank you once again for your great feedback and we are glad you enjoyed our staff and we hope to... More 

2 reviews
Reviewed 1 July 2016

I had an excellent time at Hotel Na Balam. The grounds were absolutely beautiful. I had a lower level ocean front room (Rm 6; note: I wasn't able to see that much ocean from my room). The rooms were plain but well situated. The mattress was terrible and the water pressure/hot water was practically non existent. The water wasn't too... More 

Helpful?
Thank April M
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear April M, Thank you very much for your kind words about your vacation in our hotel Na Balam in Isla Mujeres, and for the time you spent to share your feelings on your stay. We truly appreciate your valuable feedback about our staff; we will most definitely be passing on your feedback to them (Alvaro, Jon, Tito and of... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 27 June 2016

My review comes a bit late. I stayed at the Na Balam during the fall of 2015 for my birthday. I splurged and got the room with the pool in suite. It was amazing! Very private, quiet, and it had an intimate/luxurious feel. (Paid $400 total found it to be a good steal) While there were things that I didn't... More 

Helpful?
Thank Danielle J
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Hola Danielle J, We appreciate you sharing your comments. It was a truly pleasure to have you in Na Balam Hotel. With great pleasure we will be glad to host you here again. Gracias Iris Espinoza More 

Mackay, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 June 2016

My husband and I had our wedding here back in April. It was absolutely the best day of our lives. Just the scenery and the beach at playa norte is enough to make my Australian family very happy! Viridiana our event coordinator at the hotel was amazing and helped me organize everything and was so attentive during the whole day... More 

Helpful?
Thank Jessica R
1 review
Reviewed 12 June 2016 via mobile

Right on beach with gorgeous view! Clean rooms, friendly staff (especially Mario at front desk) and food was excellent. One of the most beautiful beaches we've been to! Enjoyed the plunge pool that came with our room. Definitely will go back and recommend to everyone.

Helpful?
Thank Christine K
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
Reviewed 7 June 2016

Beautiful hotel and very friendly staff! Restaurant and bar is overpriced (when you consider its Mexico) .. but still not a big deal .. No Water in rooms ... Carry your own ! Although the bar generally had big jar of water

Helpful?
Thank sourojit1
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Daer guest, Thank you very much for your words about your vacation in our hotel. It was a pleasure to have hosted you and we are looking forward to welcome you again. Best regards, Iris Espinoza More 

USA
Level Contributor
87 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 3 June 2016 via mobile

Hotel was reasonable priced, very clean and comfortable. Staff was courteous and helpful. This is not a 5star, but you are right on the north beach. No use paying 2-3 times as much as all you're doing is sleeping here and using their great beach. Spend a little extra and get the ocean view rooms. Garden/pool rooms are across the... More 

Helpful?
2 Thank LVworldTraveler
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear LVworldTraveler, Thank you very much for your comments relating your experience in our hotel. We really appreciate your good remark and will transfer your comments to the staff. My team and I are very much looking forward to welcoming you back to Na Balam in the future. Kind Regards, Iris Espinoza More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 June 2016

I stayed in this Hotel 4 times out of the 6 times that I visited this island. This Hotel i by far the best in almost every aspect that I cared about when I booked the vacation. The location is a bit further from the commotion but it's a benefit. the pristine beach is usually almost empty and always shaded... More 

Helpful?
2 Thank Gil A
Hotel Na Balam I, Gerente at Na Balam Beach Hotel, responded to this review

Dear Gil A, Hola from Na Bahal Hotel. Thank you very much for your kind words about your vacation in our hotel and for the time you spent to share your feelings on your stay. Your feedback is particularly important in helping us to achieve our goal of 100% guest satisfaction. All comments, bad and good, are very important to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oceanvs Beach Club & Restaurant
Oceanvs Beach Club & Restaurant
Cuisines: Caribbean, Seafood, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $153 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#6 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Na Balam Beach Hotel staff and other travellers.
14 questions
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over a year ago
Meredith, New Hampshire

See all questions (14)

Questions? Get answers from Na Balam Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spring for a seaside--the poolside rooms don't reflect the overall quality of the staff or location.”
 of 5 bubbles FrannyElizabeth, 30 Nov 2016 | Read review
“we were room three right on the beach.”
 of 5 bubbles twinsmamma, 16 Sep 2016 | Read review
“We loved our suite with private plunge pool. It was close to the restaurant.”
 of 5 bubbles texan75225, 8 Sep 2016 | Read review
“Great service, beautiful beach front, wifi available in reception.”
 of 5 bubbles lauterbache, 13 Jul 2016 | Read review
“Bring bug spray.”
 of 5 bubbles SABoy, 8 Jul 2016 | Read review
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