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Na Balam Beach Hotel

Booking.comUS$134*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Na Balam Beach Hotel
Na Balam Beach Hotel
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841 Reviews from our TripAdvisor Community

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Showing 638: English reviews
New York City, New York
Reviewed 6 September 2013

We went for a week stay at Na Balam with our two toddlers and loved it. It has a true Mayan feeling in my opinion. Yes, it is a little rustic in some areas but overall a great place and the most beautiful beach. Pros: Nice big rooms with great, QUIET air-condition (Mr. Slim) Best beach. White sand, turquoise waters....

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3Thank trold
Austin, Texas
Reviewed 4 September 2013

We celebrated my girlfriends birthday here, a place she has wanted to return to for 15 years. Na Balam is serene and laid back. The staff is very helpful and the restaurant is beautifully located at the beach. The rooms are very comfortable, but slightly outdated, as this hotel was built over 20 years ago. The updates are nice, but...

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1Thank T H
Pekin, Illinois
Reviewed 4 September 2013

After visiting Isla Majures several times on day trips from Cancun, we decided to stay there for 3 nights in August. We were worried after so many negative reviews about the staff and hotel itself. We found the staff to be very helpful and nice. They are a little reserved is all and there can be a little language barrier...

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1Thank Terry R
Reviewed 1 September 2013 via mobile

This hotel is based in a perfect location and has good facilities for its price level. However, the maintanance and service level totally ruin the experience. Examples: for 4 days we couldn't get someone to fix a leak on the sink, the toilet room stinks with fumes that come out the drain pipe, a/c didn't work and we had to...

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Thank Korneevster
Denver, Colorado
Reviewed 1 September 2013

The Na Balam Beach Hotel is alright, as compared to the Avalon; however, the Avalon offers a QUIET place to sleep and the Na Balam has the WORST techno bar music EVER on Saturday nights! I am composing this review after being awoken from a sound sleep by the bass shaking my room next to the raging Fenix bar, also...

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Thank Buttershit1973
Isla Mujeres
Reviewed 28 August 2013

Me and my wife arrived to there yesterday ( 28-08-2013) , we orderd 2 nights and left after the first night, the hotel is very stink and you have many cockroach all over the place, staff is very tough and destroy my vacation. the room look like a room from world war II and the sheet is dirty and wet,...

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Thank AsafRomy
Massachusetts
Reviewed 24 August 2013

This is a nice hotel. The room was spacious, clean, with a balcony and hammock. I visited in august, so it was very hot. Nice in the early morning and after sunset for walking. Front desk gracious and helpful and good English language skills. The worst part of this hotel is the restaurant. The staff are terrible. I am accustomed...

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1Thank karenalaobscura
Houston, Texas, United States
Reviewed 19 August 2013

My wife and I stayed at the Na Balam for 5 days for our honeymoon. It isn't like the big resort hotels that you see in Cancun. It's a small little hotel with private rooms. We had a gorgeous view of with ocean on both sides of our room because the hotel is located right at the north point so...

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Thank Chris B
Wayne, New Jersey
Reviewed 18 August 2013

THis was the worst place I have ever stayed, there advertisinig and room amenities are false, I satyed there for a week (just checked out 8/12) in a room that ad a bed 2 chairs and 2 mirrors, no personality, no warmth no comfort. When I wattempted to check out I was told that I was put there by a...

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1Thank John L
Montreal, Canada
Reviewed 17 August 2013

We called the hotel to book for a week. A rate of $198 USD was agreed upon and the first of seven nights prepaid on CC. Upon arrival the room was not ready and we were instructed to go to the restaurant for a snack, at which point we noticed the rates were sitting on the counter. The room we...

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Helpful?
Thank CherylandDarryl

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oceanvs
Oceanvs
Cuisines: Caribbean, Seafood, International, Argentinian, Mexican, South American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The love for nature, an admiration to the Mayan culture and a concern for holistic wellness are reflected in this haven of peace and serenity. Na Balam offers you a place to enjoy the beauty of the Caribbean sea and its sunsets with personalized services and attention. ... more   less 

Additional Information about Na Balam Beach Hotel

Address: Calle Zazil Ha 118 | Playa Norte, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $137 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Na Balam Beach Hotel 3*
Number of rooms: 32
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Also Known As:
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Hotel Style:
#5 Spa Hotel in Isla Mujeres
#7 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Na Balam Beach Hotel staff and other travellers.
19 questions
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Questions? Get answers from Na Balam Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the beach are the best. The lower rooms have a patio and the upper rooms have a balcony.”
Chelsea42, 24 May 2017 | Read review
“Higher floors with the beach view is the best.”
  • our view from room 5
Kukizcake, 22 May 2017 | Read review
“Ocean Front is best”
Shellywinelover, 21 May 2017 | Read review
“We stayed in room 9 beachfront, which had a nice balcony. Would definitely stay in the same room again.”
  • View from our balcony
ADHIII, 5 May 2017 | Read review
“Ocean front, although the view of the ocean is very limited due to construction”
Judyenewengland, 4 Apr 2017 | Read review
5 of 5
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US$134* /night
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Prices are for 1 room, 2 adults
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