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Zoetry Villa Rolandi Isla Mujeres Cancun

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Zoetry Villa Rolandi Isla Mujeres Cancun
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1,292 Reviews from our TripAdvisor Community

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Showing 1,158: English reviews
Start your review of Zoetry Villa Rolandi Isla Mujeres Cancun
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Kent, Washington
Reviewed yesterday NEW

What an amazing place small and very cozy. Food was excellent along with the service. View was amazing from the rooms. Like the quite location great place to get away from it all but yet still close to town.

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Helpful?
Thank Eric H
Cleveland, Ohio
Reviewed 2 days ago NEW

We truly enjoyed the intimate feel of this resort - the food was excellent and definitely the reason we rated the hotel as 5-star. They provide a bottle of champagne every day and there isn't a bad view in the entire place.

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Thank Amy H
Temecula, California
Reviewed 1 week ago NEW

My husband and I enjoyed a relaxing trip at Zoetry Isla Mujeres. Oceanfront views, great view of Cancun skyline at night. 3 pools plus private beach. The food and service were excellent. Christian checked us in and explained everything, made sure our pickup and departure were arranged timely on their private yacht to embarcadero in Cancun. Juan Carlos never let...

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1Thank mhappy2be
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear mhappy2be, We appreciate the time that you have invested in writing an overview of your stay with us. We were delighted to read that you enjoyed your overall stay with us and thank you for your gracious comments regarding the hotel services and facilities. Also we highly appreciate your gracious comments about our staff, we have shared it with...

Blowing Rock, North Carolina
Reviewed 1 week ago NEW

I have been to this location twice and find it to be the most serene, calming place in Mexico. The staff is outstanding and the amenities are abundant. The pool staff is quick and attentive -- Thank you to Juan Carlos, Juarez, and Alejandro for making the days special with your service and special drinks! If you're looking for a...

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1Thank cartdal
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear cartdal, We appreciate the time that you have invested in writing an overview of your stay with us. Thank you for posting such a great note about your recent stay at Zoëtry Villa Rolandi Isla Mujeres Cancun. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes....

Epsom, United Kingdom
Reviewed 1 week ago

Its taken me a few weeks to write this review.. and I regret taking so long (due to work load being so much) The hotel and the staff were extremely excellent (Not one was unhelpful! in fact I went to the bar in the restuarant to get a beer and was waiting to be served and a gentleman who was...

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2Thank Jenny M
Salt Lake City, Utah
Reviewed 1 week ago

Not a place I would recommend but here are some upsides and downside for you to decide. Up-Sides: 1. The food was pretty good for an all-inclusive hotel. 2. It was relatively clean. Do ask though for them to change the water in your room's jacuzzi in front of you, so that you see it. We arrived by night and...

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3Thank CorinaB1965
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear CorinaB1965, Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. We regret to know that we have not fulfilled your expectations during your visit, please rest assured that it wasn’t our intention to disappoint you...

Arlington, United States
Reviewed 2 weeks ago

From the moment the Yacht picks you up at the pier you are immersed in luxury. This small 35 room all inclusive resort is one of the best. Each and every employee was exceptional. The food was delicious. The rooms and resort itself spectacular and clean. Only 15 minute golf cart ride to the center of town was perfect. We...

Review collected in partnership with this hotel
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4Thank Joseph R
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Joseph R, We appreciate the time that you have invested in writing an overview of your stay with us. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintaining the Zoëtry Resorts brand standards. Your...

Paw Paw, Michigan
Reviewed 2 weeks ago

My husband and I escaped for a long weekend (Thursday - Sunday) and discovered a relaxing and luxurious hideaway on Isla Mujeres - Villa Rolandi! We had read about the level of service at Zoetry properties, but even still we were surprised by the incredibly friendly and helpful staff. Literally every staff member we encountered was smiling, open, asking after...

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3Thank Tishanderson
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Tishanderson, We would like to thank you for choosing Zoëtry Villa Rolandi Isla Mujeres Cancun as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant...

Reviewed 2 weeks ago via mobile

Firstly let me say that this hotel is lovely and if you're already booked to go I'm positive you will enjoy yourselves as even though we had a few negatives we still had a great honeymoon. Largely thanks to the incredible level of service we received around the pool/beach at meal time. 1. Ponce, Alejandro, Juan Carlos, Hilario, Christopher, Jesus...

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2Thank Holly P
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Holly P, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one and that...

Memphis, Tennessee
Reviewed 2 weeks ago

I stayed here at the end of a trip to Cancun. I loved it! At just over 30 rooms, this resort is intimate, personal, and the antithesis of the mega resorts in Cancun. On my next trip, I will stay here and visit Cancun on a day trip, if I even go over there. There's plenty of nightlife a short...

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2Thank Shan1956
Marco_Soria, General Manager at Zoetry Villa Rolandi Isla Mujeres Cancun, responded to this review

Dear Shan1956, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Zoëtry Villa Rolandi Isla Mujeres Cancun. We were delighted to read that you enjoyed your overall stay with us and thank you for your gracious comments regarding the hotel services and facilities, in particular, our food and staff....

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Coveted Isla Mujeres small luxury beach hotel featuring only 35 beautiful ocean view Suites; award-winning cuisine at Casa Rolandi Restaurant; a private beach, world class service & amenities, a 5-star Thalasso Spa & its own 42-ft private luxury Yacht. ... more   less 

Additional Information about Zoetry Villa Rolandi Isla Mujeres Cancun

Address: Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $566 - $1,764 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Zoetry Villa Rolandi Isla Mujeres Cancun 4.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Rolandi Hotel Isla Mujeres
Villa Rolandi
Rolandi Isla Mujeres
Hotel Style:
#1 Luxury Hotel in Isla Mujeres
#1 Spa Hotel in Isla Mujeres
#2 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Zoetry Villa Rolandi Isla Mujeres Cancun staff and other travellers.
162 questions
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Questions? Get answers from Zoetry Villa Rolandi Isla Mujeres Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views from all rooms.”
Erich13071, 26 Apr 2017 | Read review
“The room itself was large and had a stunning view.. imagine waking up.. opening the curtains and watching the sun rise or set.. So beautiful!”
793jennym, 19 Apr 2017 | Read review
“Ground floor rooms best for serious pool-loungers! 2nd and 3rd floors are more private w/ beautiful views.”
Tishanderson, 11 Apr 2017 | Read review
“3rd-floor views are gorgeous”
667natr, 4 Apr 2017 | Read review
“We enjoyed our room right by the pool.......first floor.”
G0Texas, 30 Mar 2017 | Read review
5 of 5