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Zoetry Villa Rolandi Isla Mujeres Cancun

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1,116 Reviews from our TripAdvisor Community

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There are newer reviews for Zoetry Villa Rolandi Isla Mujeres Cancun
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Showing 1,009: English reviews
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 November 2013 via mobile

We had a wonderful experience here! The staff was incredible, food delicious! Always a fabulous sunset during dinner. We had a great time renting a golf cart for a day and exploring the island, did it twice. Just a short walk away you can swim with the dolphins and manatees, what a blast that was!

Helpful?
1 Thank Loulag81
Chicago
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 November 2013

If possible I'd want to give a 3.5 rating and not a 4. I wouldn't say it's "very good" but it was good, and above average. I really wanted to love this place because it has amazing reviews. Here are the pros and cons: Pros: Beautiful swimming pool Tasty pizza and fresh fish Private beach Nice hot tub Extremely clean... More 

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3 Thank NBADancer
Falls Church, Virginia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 October 2013

This hotel is adequate with friendly staff and a decent restaurant. The location is out of the way and if you like to explore different restaurants, etc., you will need a car or a cab (we tried to rent a golf cart at the hotel and only once was one available). I purchased a Living Social deal for this hotel,... More 

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4 Thank Clare G
Pinehurst, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2013

We went last week and stayed for 7 days. The hotel staff was great and the food was excellent (as some may say a little over priced) but they go out of their way to please. They were out of lobster one night and the Chef made a couple of calls after 9pm and by 10pm we had 4 lobsters... More 

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1 Thank Greg W
New Rochelle, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 October 2013

This is our second visit to Casa Villa Rolandi and once again most enjoyable. We booked our stay several months ago with Dalia the Reservation Manager. From the beginning Dalia was most helpful and prompt with any inquires we had. We dealt with Victor last year however he has moved on to travel and was also very helpful to us... More 

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6 Thank Travler1242
New York City, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 21 October 2013

My husband and I are not extremely picky. We got what we thought was a reasonable deal on this hotel until we reached there. Had the price been lower...these issues wouldn't be worth a mention. Due to the 5 star charge I think they should work harder to make their guests more comfortable. Cons: Too much seaweed in the water.... More 

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2 Thank EllenBurgues
El Paso, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2013

This place is amazing. Luxury at its best. Amazing customer service. I believe that is what they do best. You get to meet their staff, they take really good care of you. The only bad encounter I had was when the GM talked loud to one of his best workers in front of people at dinner. He looked really bad.

Helpful?
1 Thank Ice67
St. Petersburg, Florida
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 14 October 2013

Some time back I had rented the Presidential Suite for my wife and I as well as another sweet for a friend who had come to Isla Mujeres to act as my best man. The problem started when we returned to the Hotel following our wedding reception to find we were locked out. After rapping on the door for a... More 

Helpful?
4 Thank Thomas B
New Orleans
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2013

Everything was great. Dinner and breakfast very good with a beautiful view. Rooms are large and roomy. Small private beach and pool with great service. Tosca at the desk was great. It is a bit of a ride from town but the quiet area is also a plus. The private boat that picks you up in Cancun is also convenient.

Helpful?
Thank david M
Jerusalem, Israel
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 October 2013

We stayed here for 5 nights, as part of our Honeymoon, in mid September and had a wonderful time. Our room was a master suite on the third floor. The room was huge with a big and very comfortable bed, a "living room", nice sized shower for 2 and a big balcony, over-looking the ocean, with our own private jacuzzi.... More 

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1 Thank he_who_is_he

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Coveted Isla Mujeres small luxury beach hotel featuring only 35 beautiful ocean view Suites; award-winning cuisine at Casa Rolandi Restaurant; a private beach, world class service & amenities, a 5-star Thalasso Spa & its own 42-ft private luxury Yacht. ... more   less 

Additional Information about Zoetry Villa Rolandi Isla Mujeres Cancun

Address: Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 | Carretera Sac-Bajo, Isla Mujeres 77400, Mexico (Formerly Hotel Villa Rolandi)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $633 - $1,938 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Zoetry Villa Rolandi Isla Mujeres Cancun 4.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Rolandi Hotel Isla Mujeres
Villa Rolandi
Rolandi Isla Mujeres
Hotel Style:
#1 Spa Hotel in Isla Mujeres
#2 Luxury Hotel in Isla Mujeres
#3 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Zoetry Villa Rolandi Isla Mujeres Cancun staff and other travellers.
136 questions
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Questions? Get answers from Zoetry Villa Rolandi Isla Mujeres Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd or 3rd floors have better ocean/ sunset views, 1st floors walk right out onto the pool deck”
 of 5 bubbles Garyjamo, 2 Dec 2016 | Read review
“Ground level is poolside, with not much privacy. 2nd floor balcony was private and provided spectacular view of Cancun city lights”
 of 5 bubbles mare123, 1 Dec 2016 | Read review
“Get a higher level floor 2nd or 3rd. Room service is fabulous and very fast. We asked for extra bottles of water o be stocked in our mini refrigerator & less sodas. ”
 of 5 bubbles nicolerZ9092MS, 29 Nov 2016 | Read review
“Beautiful room. Ask for room on second floor!”
 of 5 bubbles davidbrucem2016, 29 Nov 2016 | Read review
“If you do not want to be directly by the pool, I would recommend a room on the second or third floor.”
 of 5 bubbles jessicaaV2102YY, 28 Nov 2016 | Read review
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