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Francis Arlene Hotel

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1 room 2 adults 0 children
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Francis Arlene Hotel
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147 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Reviewed 30 December 2015 via mobile

So the hotel is fairly basic and I wouldn't say I would never stay here again, I just wouldn't do so super willingly when there are so many better places to stay for about the same amount of money 150$ per night (per night) and 10$ extra for each extra person. The location is good, the balconies are nice, and...

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1Thank Sotro74
Denmark
Reviewed 12 December 2015 via mobile

A cheap and central option - nothing fancy, but the location is good if you just need a bed after a day at the beach and dinner in one of the many nearby restaurants. It looks good from the outside, but is a bit 'rustic' on the inside. It is not dirty, but could use a head to toe cleaning.

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1Thank Kate N
Chelem, Mexico
Reviewed 12 November 2015

Having never been on the Island before, Someone else picked the accommodations. It Is very quiet, and clean. Nothing fancy but very adequate for a few days away. A/C, & Kitchenette The rooms could use some updating, but you can't beat the price!

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2Thank Rose C
Cancun, Mexico
Reviewed 15 August 2015

We have been visiting Isla Mujeres for many years and have always stayed at Francis Arlene. Since they employed a new front of house manager Rolando Leal the service and the quality of the hotel has gone done hill in all respects. Our last visit was at end of July. The prices have gone up 60% in the last year....

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6Thank E B
Reviewed 2 July 2015

The location is great; nice and quiet. The building is quite attractive, and in good condition. However, in the rooms, as of June 2015, the beds are getting very old, as are the sheets and towels. However, for the price, it is hard to complain. Despite being old, everything was still quite clean. The staff were friendly.

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1Thank YYCFly
Reviewed 29 May 2015

I stay 4 nights at this hotel.It is walking distance to everything. The room was clean and the air was real nice. i had a view of the water from my balcony. the hot water was better than most places that i stayed at in Mexico The gentleman Ranolda has help ful and cheerful.My only problem was i had to...

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3Thank kiloideas
Texas
Reviewed 26 May 2015

This family-owned hotel has been a staple on Isla Mujeres for decades. It is simple, peaceful, and safe. The accommodations are nothing fancy but easy to work with. King bed was comfortable, clean linens every 3 days, refrigerator and AC in room, and access to a purified water dispenser in the interior garden/courtyard. (Just supply your own container.) Book exchange...

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3Thank MandN_Texas
Isla Mujeres, Mexico
Reviewed 14 May 2015

My husband and I enjoyed this hotel. We had an ocean view from the deck in room 15. Good king sized bed, strong quiet a/c, small fridge, TV with english shows and very friendly staff. Close enough to north beach, 5 minute walk and very close to restaurants. Quiet neighborhood. We spent 4 nights and had a great time here....

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2Thank Christal43
Ann Arbor, Michigan
Reviewed 18 April 2015

Called and made a reservation for my family the day before (me, pregnant wife, and 18 month old daughter). When we arrived, we were told by the desk clerk that we were too many for our full size room (king sized bed, separate bath), and that she would not let me speak to the manager or owner. I camped out...

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4Thank pmuthapp
Reviewed 9 April 2015

This hotel is located in a good spot...easy to get to bars/restaurants/playa norte, etc. Had a few problems with the room though. The A/C was so loud that it was unusable...but was quickly repaired once the hotel was notified. The shower, however, was a different story. The bathroom itself was super tiny, which I could deal with given the rate....

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Thank Tim W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi

Additional Information about Francis Arlene Hotel

Address: Avenida Guerrero No. 7, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $77 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Francis Arlene Hotel 2*
Number of rooms: 24
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Also Known As:
Hotel Francis Arlene
Francis Arlene Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Francis Arlene Hotel staff and other travellers.
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Questions? Get answers from Francis Arlene Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have a balcony so you can watch the street life below.”
 of 5 bubbles maggiem144, 28 Nov 2016 | Read review
“Top floor king suites when traveling as a couple & room 4 (2nd floor - two double beds) when traveling with our daughter.”
 of 5 bubbles Salsa_DaveJ, 28 Aug 2016 | Read review
“king rooms have the best beds. upper rooms have better breeze.”
 of 5 bubbles spongejohnshortpan, 24 May 2016 | Read review
“The bottom floor is best for us, no elevators. But those rooms are all looking out at the gardens.”
 of 5 bubbles roxannee647, 21 Apr 2016 | Read review
“Check room condition, plumbing, etc. before paying at check-in.”
 of 5 bubbles Elobo2013, 5 Mar 2016 | Read review
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