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Traveller (435)
Room & Suite (193)
Pool & Beach (101)
Carretera Al Garrafon Km. 5 Punta Sur, Isla Mujeres 77401 Mexico See on map
Name/address in local language
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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Oct. 28Oct. 29
1 room, 2 adults, 0 children
Standard Room
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Reviews (400)
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All reviews small beach sea urchins golf cart round room rocking chairs family room private terrace punta sur love hotel south end quiet end every morning snorkel gear nice breakfast infinity pool continental breakfast yogurt
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1 - 5 of 258 reviews
Reviewed September 9, 2018

This is a great hotel on the quite south end of Isla. We picked this hotel because we wanted to have access to snorkeling verses hanging out at the beach on the North end. We stayed in the double suite that has a shared terrace...More

Thank Kim G
Reviewed August 23, 2018 via mobile

Wow. Where to start? Oswaldo and team are so caring and they are just the icing on this perfect cake, situated on the most beautiful spot on the island. The most beautiful sunset is seen from their balcony, and the hotel is literally on top...More

Thank Omerabin
Reviewed August 15, 2018

We really enjoyed this hotel with its own porch and mini beach perfect for snorkelling. We could stay here in the hammock for the whole summer. The room was spacious and tastefully decorated. The staff was very helpful and assisting when my daughter needed attention....More

Review collected in partnership with this hotel
Thank pstock415111
Reviewed July 17, 2018

We just spent four nights at La Joya and I wish we could have spent four more! Osvaldo and his staff made us feel like family - his answer to every request was "yes, of course" & his recommendations were always spot on! Be advised...More

2  Thank crm4094
Reviewed June 20, 2018

Located away from the busy town centre, this little gem has everything you need for a great stay. The manager is a lovely guy and super helpful. Rooms were clean, cool with unbelievable views. The pool is nice and you can access the ocean from...More

Thank robynjaye
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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Laundry Service
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Outdoor pool
Price range
US$143 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Price range
US$143 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Traveller (435)
Room & Suite (193)
Pool & Beach (101)
Dining (36)
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Questions & Answers
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March 17, 2018|
AnswerShow all 2 answers
Response from workfortrips | Reviewed this property |
We always use USA Transfers from airport to ferry. The drive pretty much skirts downtown Cancun. Not sure how to reassure them. Good luck!
Kerry M
December 3, 2017|
AnswerShow all 2 answers
Response from Stephanie S | Reviewed this property |
You can probably arrange for them to bring you coffee early in the mornings, they are very accommodating at the hotel. Or you can take your golf cart to the town area, lots of street cafes open early! You can get drinks and... More
Room Tips
"Try to get the ones without a shared terrace or on the outside of the building so people are not walking..."
Sep. 9, 2018
Read review
"Osvaldo gave us a choice of rooms - if he recommends one by all means listen to him!"
Jul. 17, 2018
Read review
"Room #1 is amazing!"
Jun. 20, 2018
Read review
"I am partial to the rooms just above pool level. I think pool level would be kind of annoying, but anything..."
Jun. 19, 2018
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