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Traveller (430)
Room & Suite (193)
Pool & Beach (101)
Ratings and reviews
Certificate of Excellence
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“small beach”(17 reviews)
“sea urchins”(11 reviews)
“golf cart”(49 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Private Balcony
Airport Transportation
Fitness centre
3 Star Hotel
Our hotel is the perfect place to escape from the world. We have 12 rooms all with spectacular views of the crystal clear blue waters that lie just steps below the hotel leading to our secluded beach. Each room is uniquely decorated and has a private terrace with a hammock where you can...
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Location and contact
Carretera al Garrafon Km. 5 | Punta Sur, Isla Mujeres 77400, Mexico
24.8 km to Cancun Airport
21 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (389)
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255 results
Traveller rating
188
50
13
3
1
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Time of year
LanguageEnglish
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188
50
13
3
1
Show reviews that mention
All reviewssmall beachsea urchinsgolf cartround roomrocking chairssouth end of the islandpunta surfamily roomprivate terracethe hotel managerlove hotelquiet endevery morningsnorkel gearthis wonderful hotelnice breakfastoverlooking the ocean
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1 - 5 of 255 reviews
Reviewed 4 days ago

We just spent four nights at La Joya and I wish we could have spent four more! Osvaldo and his staff made us feel like family - his answer to every request was "yes, of course" & his recommendations were always spot on! Be advised...More

1  Thank crm4094
Reviewed 4 weeks ago

Located away from the busy town centre, this little gem has everything you need for a great stay. The manager is a lovely guy and super helpful. Rooms were clean, cool with unbelievable views. The pool is nice and you can access the ocean from...More

Thank robynjaye
Reviewed 4 weeks ago

I just love Hotel La Joya. The rooms are big and comfortable, the view from the balcony can simply not be beat! The grounds are lovey, the people are friendly. The beach is small and hidden and covered in seashells, lots of fun for treasure...More

Thank Kristi B
Reviewed June 14, 2018 via mobile

My boyfriend and I loved La Joya! We stayed two nights near playa Norte and two nights at La Joya but wish we could have stayed here longer! It feels like a private oasis and can’t wait to go back. Also, the manager of the...More

1  Thank brittniscandal
Reviewed June 11, 2018

This place was so lovely! The manager, Oswaldo was truly amazing just like everyone else has stated - he worked really hard to make sure our stay was great the whole way through. We had a pack and play in our room with soft cushioning...More

2  Thank Nikki B
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Beachfront
Room Service
Restaurant
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$143 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$143 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (430)
Room & Suite (193)
Pool & Beach (101)
Dining (36)
Questions & Answers
Ask a question
maggieminn
March 17, 2018|
AnswerShow all 2 answers
Response from workfortrips | Reviewed this property |
We always use USA Transfers from airport to ferry. The drive pretty much skirts downtown Cancun. Not sure how to reassure them. Good luck!
1
Vote
Kerry M
December 3, 2017|
AnswerShow all 2 answers
Response from Stephanie S | Reviewed this property |
You can probably arrange for them to bring you coffee early in the mornings, they are very accommodating at the hotel. Or you can take your golf cart to the town area, lots of street cafes open early! You can get drinks and... More
0
Votes
Room Tips
"Osvaldo gave us a choice of rooms - if he recommends one by all means listen to him!"
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"Room #1 is amazing!"
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"I am partial to the rooms just above pool level. I think pool level would be kind of annoying, but anything..."
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"All rooms have great features and views!"
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