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Ixchel Beach Hotel

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1,296 Reviews from our TripAdvisor Community

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Showing 1,134: English reviews
San Antonio, Texas
Reviewed 12 May 2014

We stayed here 4 nights on our trip to Isla. The hotel was great. It is comparable to a US Holiday Inn. The staff was helpful and friendly. They did not try to pound a timeshare on us and were very respectful. The Hotel was very clean. There is only one restaurant and the food was fine. There are 2...

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Thank SABoy
long island, ny
Reviewed 11 May 2014

I love isle mujeres! Been coming for some time.. Usually stay at villa rolandi which is amazing but lack of amazing beach.. So this time we decided to stay right on playa Norte at xchel .. I was thrilled to find this property online with the penthouse suites and amazing location.. However I couldn't get the penthouse and got a...

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1Thank mellowkat
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear mellowkat, Thank you for your valuable review. Please accept our sincere apologies for the inconvenience mentioned. All of your comments boost our commitment and are highly useful to adjust in the areas where needed, such as the beach accommodations and services. We highly appreciate that you consider to stay with us on a future visit, thus giving us an...

Rupert, Vermont
Reviewed 9 May 2014

The hotel is a bit worn but the location and beach are great. It's a good place for kids, the pool is shallow and well kept. It's close to the tourist strip, Hildago Street, but it's easy to get away to other parts of Isla on a golf cart. There is a man on staff, whose name escapes, who arranged...

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Thank drzemo
Green River, Wyoming
Reviewed 7 May 2014

My son and I loved the close proximity to the beach. The staff was amazing and helpful. The rooms were very clean with lots of space. We were so close to many restaurants that we were able to walk mere blocks for a fine meal. When staying on the island you should consider Ixchel Beach Hotel!

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Thank Teresa Best S
San Diego
Reviewed 29 April 2014

We booked a regular "non view" room at Ixchel. The room was clean and sufficient in size. The hotel is not very large and does not have a formal restaurant. It has a small concession stand style food prep area that serves tacos, nachos, burgers etc. It really is just meant to serve the pool guests. The pool area is...

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2Thank Gene2459
Rochester, New York, United States
Reviewed 29 April 2014

We stayed in a suite on the end with a balcony - perfect!! Friends of ours were in the penthouse suite. Both of us loved our rooms! The hotel food wasn't the best (except for the coconut shrimp!). The staff (Mauricio especially) was friendly and accommodating. Arturo was our waiter on the beach of the hotel. He is was wonderful...

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1Thank GinnyG84
Winnipeg, Canada
Reviewed 23 April 2014

The Condo we stayed in was beautiful and the view from the balcony breathtaking. We would definetly stay here again and again. We ate at different restaurants everyday and never had a bad meal. This is an island to go to,to relax and do nothing. It was a perfect holiday and we will go back again.

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6Thank Nan55365
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dearest Nan55365, We highly appreciate such kindest comments. Our most important achievement is your smile. For us, it was more that a pleasure to serve with quality and commitment. Thank you for highlight our heavenly location and we always be looking up for a new opportunity to be your host on further holidays. Best wishes in behalf of all the...

Los Gatos, California
Reviewed 22 April 2014

This is one of the best places for a getaway vacation- if your looking for a place set right on the water in isla, this is a must go to location. The people are friendly, the staff is professional & amenities are wonderful. Arturo is the man, best server on the beach & he will really go the extra mile...

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2Thank Edward D
Saint Paul, Minnesota
Reviewed 16 April 2014

Everything was awesome. The rooms were cleaned thoroughly every day. It is the best location on the island. The staff was very friendly and helpful especially Mauricio. He planed our awesome days spent on the island. He went above and beyond to make sure we had a good time.

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5Thank Bambam9999
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Kindest greetings dear Bambam9999, Thank you for your comments. Positive reviews like your boost out commitment to deliver the most memorable vacations for our Guest and for us, It's so rewarding realize that you back home with such great memories that you consider to share. If you may return to Isla Mujeres we certainly be looking for a new opportunity...

Minneapolis, Minnesota
Reviewed 11 April 2014

My husband and I spent a week at Ixchel the beginning of March. The location is amazing. We had a wonderful 1 bedroom suite with a large balcony that overlooked the pool and had a lovely view of the sea. The bed was so comfortable I wanted to take it home, the bathroom was huge and the kitchen had a...

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2Thank Nae H
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear Nae H, Thank you for your valuable review! We appreciate how you highlight our location, room accommodations and beach services, however we wold like to apologize for the inconveniences described while your recent stay with us. Our Guests input is a powerful tool to identify immediate actions to adjust where we need to, such as the housekeeping issues and...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more   less 

Additional Information about Ixchel Beach Hotel

Address: Playa Norte S/N | Centro, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $179 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#4 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Ixchel Beach Hotel staff and other travellers.
72 questions
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Raleigh, North Carolina
24 days ago

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Questions? Get answers from Ixchel Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a one bedroom garden/ocean view 3rd floor & higher if you can afford one.”
donshepherd, 21 Apr 2017 | Read review
“We stayed in standard room #403, had a view of the ocean from our window.”
MelodeeM_13, 18 Apr 2017 | Read review
“We stayed in room 409, no balcony but nice view. Very quiet every night. Security is top notch.”
  • View from room 409 evening
  • View from outside door hallway of 409
  • View from 409 daytime
Trigib, 13 Apr 2017 | Read review
“The upper floors will be quieter as the pool area is noisy during the day”
abobora, 12 Apr 2017 | Read review
“higher level, best views. Standard rooms don't have balcony's. Pricey otherwise.”
mikec, 11 Apr 2017 | Read review
5 of 5