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Ixchel Beach Hotel

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1,296 Reviews from our TripAdvisor Community

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Showing 1,134: English reviews
Hope Mills, North Carolina, United States
Reviewed 25 October 2013

We have taken three vacations to the Ixchel and we have loved every single one. My fiancé first found the Ixchel after traveling to Cancun and take a ferry for the day on Isla Mujeres. We fell in love with the island at first site. The suites are beautiful and we have stayed in both towers from the first floor...

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Helpful?
1Thank Jean B
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear Jean B, Thank you for your valuable comments! Positive reviews motivate us to keep up the good work. We are pleased that your previous and recent stay was wonderful experiences for you and your family and now feel honored to be considered to host your Guest in such an special occasion like your Wedding. We certainly look forward for...

Chugiak, Alaska
Reviewed 21 October 2013

Every room has a fantastic view of an excellent beach. Excellent safe place for kids to swim. Great staff, easy check in and out. Walking distance to some good restaurants. Isla Mujeres is a quiet kicked back location a short ferry ride from the bustle of Cancun. We've been several times and enjoyed this hotel very much. This is a...

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Thank Chugiak_dave
MO
Reviewed 21 October 2013

That says alot...it is the best location on the island, and the best swimming beach for miles. We did have one issue though this time. We reserved penthouse 509/510 which is supposed to be the premium penthouse, and when we arrived they told us that we had to stay in building #2 in a two bedroom regular unit. We were...

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Helpful?
4Thank Akumalholic
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear Akumalholic, Thank you for your valuable review. Receive our sincere apologies for the inconveniences described while your recent stay with us. Our Guests input is a powerful tool to identify immediate actions to adjust where we need to, as in this matter, improve our communication procedures. Your smile is our purpose, and if you may return to Isla Mujeres...

chicago, IL
Reviewed 16 October 2013

We loved our stay at Ixchel. We were there for a girls weekend and rented a penthouse unit in Phase 1. It had a fabulous rooftop. Unit 501/502 The beach here is beautiful. The best location on the Island. Beach chairs and umbrellas are included. Always 2 for 1 drinks and the wait staff was great. We rented our unit...

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1Thank flygirlIL
Montreal, Canada
Reviewed 15 October 2013

My husband and I went back to Isla for our 10 year wedding anniversary. We went with our 2 kids and hadn't been back since our honeymoon. We had a great time at the hotel and on the Island. We knew that the best beach was at Playa Norte, so picked this hotel for the convenience of it's location. The...

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1Thank tangytan
New York City, New York
Reviewed 12 October 2013

This hotel is perfection. It has two buildings (Phases I and II) directly on Playa Norte, THE beach on the island and maybe in the entire Caribe. Two pools, a beach bar/restaurant and a free beach club with towels, lounges and umbrellas set up for you by an attentive staff. The place is spotless, well-maintained and has a friendly, knowledgable...

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1Thank Deadvisor
Houston, Texas
Reviewed 11 October 2013

I stayed at the ixchell beach hotel recently for 2 nights, me and my wife decided to go tour the town at night when we came back my phones were gone from the room which the hotel claims nobody but me had access to the room, B S , security have access to every room in the hotel , we...

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Helpful?
6Thank Medwasfy
ixchelbeachh0tel, Guest Relations Manager at Ixchel Beach Hotel, responded to this review

Dear Mr. Ahmed Wasfy, Thank you for your review, and we are sorry for any inconvenience. Above all we emphasize that any situation like the one you describe, inclusively hypothetically is absolutely reprehensible and do not follow our high standard views. As we responded to you personally we did actioned the proper security protocols to promptly follow up your case...

Reviewed 9 October 2013 via mobile

Ixchel Beach Hotel is a hidden diamond. There are no flashy commercials. It's not all inclusive, and it's not giant. It is quiet, has far better accommodations than any all inclusive in the penthouse rooms (beautifully modern style appointed condo with huge king master bedroom, shower for two, a beautiful living room/dining room combo, a kitchen including microwave full cook...

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3Thank Kareenmc
ixchelbeachh0tel, Director de Relaciones con Clientes at Ixchel Beach Hotel, responded to this review

Dear Kareenmc, Thank you for your valuable comments! Your review motivates us to keep providing and improving the quality services that we offer. How great to hear about your experience at Ixchel, we will certainly look forward to your next visit to become your vacations in great memories to share. All the best, Customer Service.

Reviewed 30 September 2013 via mobile

We stayed at Ixchel in Sept 2013, and it was a wonderful location. The hotel is clean and the staff is very friendly and could communicate well. The pool is clean and the staff waits on you very well, my drink was hardly ever empty. This goes do the beach as well, it is clean and there is always someone...

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1Thank Jrcuse1979
Cape Coral, Florida
Reviewed 28 September 2013

Ixchel beach resort is a fantastic place to spend your tropical vacation. The staff was unbelievable the rooms are immaculately maintained. My wife and I spent 3 days and are already planning our next trip in just a few months. Mauricio was so helpful and booked all our activities. Anselmo could mix the

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Helpful?
1Thank mpwalker

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Among the best hotels in Isla Mujeres, visit Ixchel Beach Hotel, a two wing, two phase condotel complex with 117 rooms in Isla Mujeres. East Wing (Phase One) with 48 rooms, 5 stories and opened in June 2006; West Wing (Phase Two) with 69 rooms, 6 stories and opened in August 2007. Both properties (see Accomodation Remark below) are designed in Mexican casual and modern stylish buildings located at the beautiful North Beach on the colorful island of Isla Mujeres (Women Island).Ixchel for the Mayans was the Goddess of love, fertility and the moon. Walking a few steps from downtown of this friendly island and facing the most beautiful white sand & powder touch beaches of Isla Mujeres, in the Yucatan Peninsula and the Mexican Caribbean, our Isla Mujeres hotel offers warm personable service in an upscale, intimate island experience perfect for families and romantics.If you want a great escape to a Isla Mujeres hotel, our hotel is ideal for the relaxing weekend getaway or a romantic honeymoon retreat. Treat yourself to all of the luxury that our Ixchel Hotel in Isla Mujeres has to offer and enjoy the surrounding areas, activities and beauty.Premier in Isla Mujeres hotels, the Ixchel Beach Hotel offers luxurious amenities, outstanding service and a tranquil atmosphere to completely relax and enjoy your Mexican vacation. You won't find a more beautiful or more convenient location to soak in the sun and experience this amazing island of Isla Mujeres.If you are looking among hotels in Isla Mujeres, look no further than the Ixchel Beach Hotel. You won't be disappointed. You, the guest, are our number one priority and your comfort and enjoyment during your vacations in Mexico and lodging experience are our primary concern. We will do everything we can to make your stay nothing short of spectacular. ... more   less 

Additional Information about Ixchel Beach Hotel

Address: Playa Norte S/N | Centro, Isla Mujeres 77400, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Isla Mujeres
Price Range: $173 - $654 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ixchel Beach Hotel 3.5*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#4 On the Beach Hotel in Isla Mujeres
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Questions & Answers

Here's what travellers have asked, with answers from Ixchel Beach Hotel staff and other travellers.
72 questions
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Raleigh, North Carolina
25 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a one bedroom garden/ocean view 3rd floor & higher if you can afford one.”
donshepherd, 21 Apr 2017 | Read review
“We stayed in standard room #403, had a view of the ocean from our window.”
MelodeeM_13, 18 Apr 2017 | Read review
“We stayed in room 409, no balcony but nice view. Very quiet every night. Security is top notch.”
  • View from room 409 evening
  • View from outside door hallway of 409
  • View from 409 daytime
Trigib, 13 Apr 2017 | Read review
“The upper floors will be quieter as the pool area is noisy during the day”
abobora, 12 Apr 2017 | Read review
“higher level, best views. Standard rooms don't have balcony's. Pricey otherwise.”
mikec, 11 Apr 2017 | Read review
5 of 5