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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
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    Best prices for your stay
    2017-08-27 2017-08-28
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    US$483
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    Traveller (1142)
    Room & Suite (307)
    Pool & Beach (260)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (59 reviews)
    “chef's dinner” (44 reviews)
    “jose luis” (35 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Zoetry Villa Rolandi Isla Mujeres Cancun
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    Rooms
    Aug 27Aug 28
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,146)
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    1 - 5 of 999 reviews

    Reviewed 2 days ago

    Can't say anything except this is a first class resort. The food was excellent and the staff was very attentive, friendly, and professional. Martha, at the front desk was especially helpful. The chef''s dinner was outstanding! Can't recommend this resort enough!More

    Review collected in partnership with this hotel
    Thank Tammy B
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded yesterday

    Dear Tammy B, we appreciate your kind words about your recent stay with us and in particular about Martha, one of our valuable staff members, who want to exceed your expectations every day. As well thank you very much for acknowledging our kitchen team and...More

    Hotel's Favourite
    Reviewed 5 July 2017

    My wife and I spent a week at the Isla Mujeres Palace to celebrate our 37th wedding anniversary. Having never been to an all inclusive resort before, we weren't sure what to expect. All I can say is that this was definitely one of the...More

    10  Thank MrKite58
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 8 July 2017

    Dear MrKite58, it is great to read that you had such a wonderful time here at Isla Mujeres Palace and I truly appreciate your kind words about the staff. They are definitely the treasure we have here and we are happy to read that we...More

    Reviewed 2 days ago

    Loved it!! The hospitality and the kindness everyone showed us. The rooms were awesome with a beautiful beach view and a balcony to just sit and enjoy. I loved the way the staff would keep your room clean and turn the bed down for night...More

    Thank tjhall2017
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded yesterday

    Dear tjhall2017, than you very much for taking the time to share your experience with us and for acknowledging the daily work of our staff, who is trying to exceed your expectations in every way. We are glad to learn, that we could make you...More

    Reviewed 2 days ago via mobile

    Rooms are Nice and spacious a little ô reprise for thé statues of the room but compense by the quality of the service thank you to Alex our stay was perfect ,It il a luxury all inclusive , and we did try "Le métissage "...More

    Thank Sylvie V
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded yesterday

    Dear Sylvie V, thank you very much for your feedback about your recent stay at Isla Mujeres. Give credit where credit is due. We believe that this review belongs to another property and sent our comments to TripAvisor in order to relocate the comment. Respectfully

    Reviewed 3 days ago

    You feel relax since the moment you arrived to the hotel. The hotel is small, but it has the amenities of the big hotels. The rooms are big and since there's not that many they all have a great view. The staff is wonderful. Mr....More

    Thank Lourdes H
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded yesterday

    Dear Lourdes H, thank you very much, not only for taking the time to share your experience at Isla Mujeres Palace with us, but as well for acknowledging the daily work of our staff, as they are focusing on exceeding your expectations in every way....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$287 - US$632 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Isla Mujeres
    • #1 Luxury Hotel in Isla Mujeres
    • #2 On the Beach Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Booking.com, Hotwire, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Isla Mujeres Palace Hotel Isla Mujeres ,
    • Hotel Isla Mujeres ,
    • Palace Hotel Isla Mujeres
    Add Photo Photos
    Traveller (1142)
    Room & Suite (307)
    Pool & Beach (260)
    Dining (128)
    Hotel & Grounds (689)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Family and Play Areas (3)
    Nearby
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    Ask a question
    Questions & Answers
    Lynae B
    13 August 2017|
    AnswerShow all 2 answers
    Response from Concierge_Hotel_Zone | Property representative |
    Dear Lynae B, Thank you so much for contacting us. Resort credits can be used towards a selected amount of tours which are specified in our website. We also recommend you to download our App "Palace Resorts" directly from... More
    0
    Votes
    Google Translation
    jimmyw14
    30 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear jimmyw14, That is correct, this is an adults only resort all-inclusive. Should you requiere further assistance, please let us know. Best regards, Ulises Sosa Social Media Concierge.
    0
    Votes
    henao98
    28 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear henao98, Thank you once again for your question. Our telemarketing department will provide the assistance you need with this concerns, as stated on my previous response, I already sent you a private message, please be... More
    0
    Votes
    Room Tips
    "Beautiful and very comfortable."
    Read review
    "Beach front room amazing view"
    Read review
    "Get on the Concierge level, if possible. Worth it."
    Read review
    "definitely go for a room with an ocean view."
    Read review
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