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2018-01-29 2018-01-30
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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
    +1 800-635-1836
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    2018-01-29 2018-01-30
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     33 people are viewing this hotel
    US$893
    US$625
    SAVE US$268
    US$893
    US$625
    Traveller (1264)
    Room & Suite (319)
    Storyboard
    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (65 reviews)
    “chef's dinner” (49 reviews)
    “concierge room” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Offers & Announcements: Sunny in Paradise 40% Off
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,238)
    There are newer reviews for Isla Mujeres Palace
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    11 - 15 of 1,072 reviews

    Reviewed 2 weeks ago via mobile

    If you ever want to experience the ultimate luxury where everyone knows your name, visit here. It is a small property of only 80 rooms but the food, beach, pool and staff are amazing. Boris is your entertainment coordinator and will take great care of...More

    2  Thank MikeK_72
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 2 weeks ago

    Dear MikeK_72, We are glad to learn that you had such a fantastic time and that you enjoyed the services and facilities and as well the Island in general. Thank you for acknowledging the staff and Boris in general, it will be my pleasure to...More

    Reviewed 3 weeks ago via mobile

    Our stay at the Isla Mujeres Palace was just what the Dr. ordered. ALL of the staff was fabulous. I will single out Wilma for remembering exactly what we liked for breakfast each morning, including bringing us champagne without us having to ask. Nice touch!...More

    2  Thank braizes8
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 2 weeks ago

    Dear braizes8, thank you very much for such kind words about your recent stay here at Isla Mujeres Palace. We are glad to learn that you had such a wonderful time and that the entire staff could make you feel to be in the right...More

    Reviewed 4 weeks ago

    My husband and I came here for our honeymoon and we had a very positive experience! The staff are very kind, hospitable, and helpful. We felt very welcomed, comfortable, and safe. They also offered a variety of things to do! We swam with dolphins, went...More

    Thank Carley T
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 3 weeks ago

    Dear Carley T, thank you very much for sharing your recent experience at Isla Mujeres Palace here with us and thank you in particular for acknowledging the staff. They are the real treasure of this place and we are happy to learn that we could...More

    Reviewed 4 weeks ago via mobile

    We are on our way home from a beautiful, relaxing vacation. We have traveled to Moon Palace, Beach Palace and the old Adventura Palace and this, was by far, hands down, our favorite. We absolutely loved the intimate feel. Only 62 rooms and we were...More

    2  Thank SusanScarb
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 3 weeks ago

    Dear SusanScarb, It was a joy to read your motivating words about your recent stay with us here at Isla Mujeres Palace. Thank you very much for sharing them. To make you feel to be just in the perfect place for you well-deserved vacation is...More

    Reviewed 8 December 2017

    Unwind unplug and escape to a tropical getaway where any picture you take from any place on the property (less room 122 ) is like a postcard. We were treated like family by all the staff (Thank You Eduardo! Boris Pedro Ishmail Christian and host...More

    Thank StewsReview
    Response from Isla M P, General Manager at Isla Mujeres PalaceResponded 4 weeks ago

    Dear StewsReview, thank you very much for taking the time to share such a detailed review about your recent stay at Isla Mujeres Palace here with us. To get you a relaxing and enjoying experience at the Resort is our daily goal and we are...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$405 - US$726 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Isla Mujeres
    • #1 Top resorts Hotel in Isla Mujeres
    • #1 Luxury Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Evoline ltd, getaroom.com and TripOnline SA so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Isla Mujeres Palace Hotel Isla Mujeres ,
    • Hotel Isla Mujeres ,
    • Palace Hotel Isla Mujeres
    Add Photo Photos
    Traveller (1264)
    Room & Suite (319)
    Pool & Beach (304)
    Dining (174)
    Hotel & Grounds (819)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Family and Play Areas (3)
    Nearby
    Nearby HotelsSee all 38 hotels in Isla Mujeres
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    Casa de los Suenos
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    Nearby Restaurants
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    Limon
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    Oscar's Grill
    701 reviews
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    Mar-Bella Rawbar & Grill Isla Mujeres
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    .12 km away
    Nearby Attractions
    Women's Beading Cooperative
    422 reviews
    .49 km away
    Tortugranja (Turtle Farm)
    2,857 reviews
    .50 km away
    Parque de los Suenos
    307 reviews
    1.13 km away
    Captain Dulche's Museum
    440 reviews
    .61 km away
    Ask a question
    Questions & Answers
    Jennifer S
    4 January 2018|
    Answer
    Response from GM_PlayacarPalace | Property representative |
    Dear Jennifer S, The Resort is adults only which means you and your friend are more than welcome to stay with us,I am sure you both are going to enjoy yourselves with us. Please if you need further assistance don't... More
    1
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    Kimmarie2326
    3 January 2018|
    AnswerShow all 2 answers
    Response from GM_PlayacarPalace | Property representative |
    Dear Kimmarie2326, I am not able to send you a message since your inbox is deactivated, please for further information feel free to send me a private message. Warm regards, Karla Corona e-concierge Zona Riviera
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    Room Tips
    "Higher floors have better views"
    Read review
    "Lower numbered room will produce better view."
    Read review
    "Try and get an ocean view and also see if there is a room a bit a part from others because the walls can be a..."
    Read review
    "Take advantage of the room service. Avoid rooms that are close to 122. Your view will be greatly diminshed"
    Read review
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