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    Isla Mujeres Palace

    Carretera Garrafon Vista Alegre Mz 63 Lote 1 SM 007, Isla Mujeres 77400, Mexico
    +1 800-635-1836
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    2018-01-04 2018-01-05
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    US$644
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    Traveller (1245)
    Room & Suite (315)
    Storyboard
    Overview
    • Excellent75%
    • Very good18%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “resort credit” (63 reviews)
    “chef's dinner” (48 reviews)
    “concierge room” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Isla Mujeres Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    Jan 4Jan 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,219)
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    231 - 235 of 1,058 reviews

    Reviewed 8 September 2016

    My wife and I have just returned from a weeks all inclusive at the Isla Mujeres Palace, booked last minute based on the fantastic reviews previously read on Tripadvisor. We had previously been to other 5star all inclusive resorts in the Carribbean so had high...More

    2  Thank Phil R
    Reviewed 1 September 2016

    My wife and I visited this place a few months back (meaning December 2015). This was part one of our honeymoon. I did not know what to think because I saw reviews that differed and I always think that hotels are never as good as...More

    1  Thank Juan C
    Response from Mark D, General Manager at Isla Mujeres PalaceResponded 7 September 2016

    Dear Juan C, First and foremost allow me to thank you very much for taking the time to share your recent experience at our Resort. I am so delighted to read that the service received and the attention the whole Isla Mujeres team offered to...More

    Reviewed 1 September 2016 via mobile

    There are so many things we loved about Palace that it is hard to include all aspects...it is a smaller resort (and ADULT only) so the staff took interest in us and knew our names and what we loved to do very quickly, the food...More

    2  Thank lisaandtodd2015
    Response from Mark D, General Manager at Isla Mujeres PalaceResponded 7 September 2016

    Dear lisaandtodd2015, I am delighted to read such great comments about your stay at Isla Mujeres Palace. Thank you for taking the time to share your experience with us and in particular your great gesture of acknowledging the staff. It is our goal to exceed...More

    Reviewed 30 August 2016

    We went here on our honeymoon and it was beautiful. I would recommend getting the honeymoon package it is worth it. Everyday around 5 a staff member comes around with little treats and desserts. It is a little difficult at first if you check in...More

    Thank rnethken80
    Response from Mark D, General Manager at Isla Mujeres PalaceResponded 7 September 2016

    Dear methken80, Thank you very much for sharing your experience at Isla Mujeres Palace with us. I am glad to read that you had a wonderful time at our Resort and with pleasure I will share your experience with our staff. Every comment helps us...More

    Reviewed 29 August 2016

    This was our first trip to Mexico - celebrating our 30th Anniversary. We wanted a quiet, luxurious (but not pretentious) place to spend our week. Isla Mujeres Palace did not disappoint! We arrived on a Saturday - we booked through Expedia so we did not...More

    2  Thank atxcpa
    Response from Mark D, General Manager at Isla Mujeres PalaceResponded 7 September 2016

    Dear atxcpa, Thank you very much for taking the time to share your experience at Isla Mujeres Palace with us. To exceed our guest’s expectations is our goal and I am glad to read that you had a wonderful time here at our Resort and...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$360 - US$685 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Isla Mujeres
    • #1 Luxury Hotel in Isla Mujeres
    • #1 On the Beach Hotel in Isla Mujeres
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Travelocity, Hotels.com, Orbitz, Hotwire, Evoline ltd, getaroom.com and TripOnline SA so you can book your Isla Mujeres Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Isla Mujeres
    • Also Known As
    • Isla Mujeres Palace Hotel Isla Mujeres ,
    • Hotel Isla Mujeres ,
    • Palace Hotel Isla Mujeres
    Add Photo Photos
    Traveller (1245)
    Room & Suite (315)
    Pool & Beach (304)
    Dining (174)
    Hotel & Grounds (804)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 37 hotels in Isla Mujeres
    Zoetry Villa Rolandi Isla Mujeres Cancun
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    2.02 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    davisj1987
    10 December 2017|
    AnswerShow all 3 answers
    Response from GM_At_HotelZone | Property representative |
    Dear davisj1987, Thank you for choosing Isla Mujeres Palace. We are looking forward to welcoming you soon! I will be more than glad to assist you with your transportation booking, please be so kind to read your TripAdvisor... More
    0
    Votes
    Vane V
    9 December 2017|
    AnswerShow all 2 answers
    Response from GM_At_HotelZone | Property representative |
    Dear Vane V, Thank you so much for choosing us and sharing your question with us. Firstly I would like to confirm this is an adult's only resort. The weather is perfect at all times of the year, with sunny days and warm... More
    0
    Votes
    mindy71884
    9 December 2017|
    Answer
    Response from GM_At_HotelZone | Property representative |
    Hello mindy71884, Thank you so much for your interest in Isla Mujeres Palace. It is my pleasure to inform you Isla Mujeres Palace is an All-inclusive resort, offering top-shelf liquor and delicious meals. We hope to... More
    0
    Votes
    Room Tips
    "Take advantage of the room service. Avoid rooms that are close to 122. Your view will be greatly diminshed"
    Read review
    "Most rooms will not have a full ocean view but this you will fine is not a problem"
    Read review
    "We loved our room and recommend the concierge level with ocean front views. The higher numbers have better..."
    Read review
    "Our poolview room also had a nice ocean view (#125)"
    Read review
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