We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly. We support the following browsers:
Far from 4* hotel as is shown in lobby and their page. Quite dirty, staff in front desk do not speak English at all. Our room, "bussines category" is dirty and window facing next wall which is 1 meter away...so it is ok for overnight...More
This is not a luxury stay but I found it acceptable for a 2-stay when visiting Merida. I'd choose it primarily for its good location but if you plan to stay in the hotel and want to sit by the pook this hotel is not...More
We have enjoyed our stay here. Clean rooms and beds were very comfortable. close to the central park and a variety of shops are near. Staff was very friendly and helpful. I will be staying here again great location
I don't understand all the negative reviews here, I enjoyed my stay at the hotel. No not many of the employees speak English but what do you expect? You're not in Cancun. Merida is a beautiful city and the Hotel Nacional was both affordable and...More
Just checked in...trying to check out..dirty pool, dirty hallways , no internet, filthy furniture, ok clean bathroom and bedding...ADO bus lines said it was recently upgraded and it appears it was...but what a waste of money if no one keeps it clean...great location and the...More
US$36 - US$70 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, HostelWorld, Hotels.com, Booking.com, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Nacional reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Buen día ricardo te agradecería me dejaras un medio de contacto directo contigo para poder llevar un seguimiento de las quejas que presentas en el Hotel Nacional pues nos preocupa la calidad con la que nuestros clientes perciben el servicio, por lo tanto nos agradaría tener una muy pronta platica para poder llegar a estar en acuerdo contigo, y de igual manera reiteramos que las tarifas de internet son validas si se reserva por el mismo medio, un saludo, para contacto habla al depto. de ventas
5 March 2015|
AnswerHide all answers
Are you sure you want to delete this question?
"there are nice rooms so ask for a different room if yours looks shabby"