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Hyatt Regency Merida

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#18 of 103 Hotels in Merida
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Regency Merida
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1,072 Reviews from our TripAdvisor Community

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Showing 336: English reviews
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River Edge, United States
Reviewed 3 days ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank karenvM4999SY
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017 via mobile

We recently returned from a 4 night stay at the Hyatt. We had a room in the Club section and found the room to be very, very clean, we had an amazing view from the 15th floor and the room was very well equipped. Staff was extremely helpful, especially Ilura from customer service. We thoroughly enjoyed our stay and would...

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Helpful?
Thank Anfloer
About Hotel's Favourite Review
Playa del Carmen, Mexico
Reviewed 2 weeks ago

This is a great choice to stay in Merida. Great service, pool and gym. Rooms are clean and nice but could use some updating, but still a great value. Sandy in reception was very helpful in giving advice for dinner and transportation. I needed to get to Play Del Carmen and there is a bus station across the street with...

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1Thank Rudolph W
Reviewed 2 weeks ago

I visited Merida for business, the trip required long hours so when I returned back to the hotel it was welcoming to return to a great hotel with an awesome staff. The check in was quick; there was an issue with my original room not accepting my room key. The staff quickly determined that there was an issue with the...

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Helpful?
Thank William A
Austin, United States
Reviewed 2 weeks ago

The noise level from surrounding venues was very loud. It actually shook my room. I had to be moved to another room in the middle of the night, so I got little sleep that night. The next day, the card reader on the door of my new room had bad batteries and it took over an hour to get into...

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Helpful?
Thank Dana H
New York, United States
Reviewed 2 weeks ago

Overall, a pleasant experience. Lovely staff, very good breakfast buffet. Room was fine, poor lighting was the biggest complaint. However, good for sleeping. Very nice lobby, pool. Attentive service all around. Would stay again.

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Thank elizabethhR8418NN
Traverse City
Reviewed 2 weeks ago

From the start to the finish, this hotel was terrible. Check-in was excessive, slow and tedious. My (expensive) room had an infestation of flies, and the bathroom was dirty, in particular, the tub. There are no electrical outlets on the entire wall adjacent to the beds. Lamps, etc. on that wall were wired directly into the wall with no standard...

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Helpful?
Thank w0v
Lansing, United States
Reviewed 5 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 321marykays
Sao Paulo, SP
Reviewed 21 March 2017

Me and my fiance stayed at Hyatt Merida between March 08th to March 12th to a friends weeding in Merida City, and because of this event we had special conditions, such as breakfast included. After we did the reservetion trough internet and a few days later we had tô modificate it in order to add one more day. All the...

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Helpful?
Thank RubiaCordeiro
Los Angeles, United States
Reviewed 21 March 2017

Review collected in partnership with Hyatt Hotels
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Thank gabrielab569

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
.Seventeen-story Hotel located in main commerical & tourist district, near archaeological sites. ... more   less 

Additional Information about Hyatt Regency Merida

Address: Avenue Colon, Esq. Calle 60 | Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $97 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Merida 4*
Number of rooms: 289
Reservation Options:
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Also Known As:
Hyatt Regency Merida Hotel Merida
Merida Hyatt Regency
Hyatt Merida
Hotel Style:
#4 Business Hotel in Merida
#10 Family Hotel in Merida
#11 Luxury Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Merida staff and other travellers.
11 questions
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Chino Hills, California
Lima, Peru

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Questions? Get answers from Hyatt Regency Merida staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We could hear noise from a nearby nightclub on the 10th floor, on the backside of the building.”
MountainMomma17, 27 Feb 2017 | Read review
“Choose a Club room.”
christinebeehive, 20 Feb 2017 | Read review
“Do not select room 1605 until the shower is fixed”
G4651IDmarkm, 20 Feb 2017 | Read review
“Top floors”
jennylG8616FB, 3 Feb 2017 | Read review
“Check the A/C in the room before you accept. The lighting in the rooms is bad.”
JHT4703, 15 Dec 2016 | Read review
5 of 5