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Gamma de Fiesta Inn Merida El Castellano

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Gamma de Fiesta Inn Merida El Castellano
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518 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Start your review of Gamma de Fiesta Inn Merida El Castellano
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Washington, D.C.
Reviewed 1 week ago

This venerable high-rise hotel is centrally located just 3 blocks from the main square in lively and cultured Merida. You want to be right near the center as much of the rest of the city is pretty ugly and a little creepy. But the historic center is safe and bustling with great activities. The hotel had a superb breakfast buffet...

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Helpful?
Thank lifeisforlearning
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments, your feed back is very important, we will take them into consideration and we are sorry for the inconveniences. As for the outside noise, there is a sound/noise limit established for all properties in the city that we have to comply to. We measure the noise regularly and in case it is above...

Hayle, United Kingdom
Reviewed 1 week ago

Although we stayed just one night as part of a tour group the rooms were better than average,I say that because we have found that certainly as far as Titan go,we thend to get some pretty poor accommodation. Check in was fast,staff smiled and made us welcome,Resteraunt very pleasant with a decent menu. Breakfast pretty good by any standard,again have...

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Helpful?
Thank RoyL65
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Many thanks for your comments, we hope to serve you again in the near future. best regards!

Montreal, Canada
Reviewed 5 weeks ago

Great service and location. We were there for 2 weeks for work and pleasure. Merida is great and the location of the hotel is perfect to walk everywhere. People are nice and gentle. I would choose it again definitely.

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Helpful?
Thank 896sarig
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much, we are glad tha you enjoyed your stay with us. We hope to serve you soon again.

Esslingen am Neckar, Germany
Reviewed 11 January 2017 via mobile

Well I bought muy boyfriend 4 christmas present the tickets for nye-dinner which was a total disapointment and we got sick... We arrived at 8:30; right when it began. One ticket was for 1100 pesos and the menú card seemed to be amazing: 1. The whole food; even turkey; gravy sauce and potatoe mash was cold! I even said that...

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Helpful?
Thank lisalein123
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you for your comments and we are very sorry that you did not enjoy our New Year's Gala Dinner. We are sorry that you did not like our typical mexican dishes (romeritos con tortas de camarón) and we understand that people that are not used to eating spicy food like this will probably get sick. We usually consider different...

NEW ALBANY
Reviewed 5 January 2017

Pros: Two blocks from the central square, easy walking distance to ADO 1st and 2nd class bus stations, easy walking distance to Paseo de Montejo, iced tea in the lobby every day, cleaning staff opened door in cabinet to reveal fridge when it was obvious we hadn't found it (chocolate and milk left on counter); helpful and bilingual front desk...

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Helpful?
Thank cbuspm
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank your for your comments and we are glad you enjoyed your stay with us!

Seattle, Washington
Reviewed 21 December 2016

Service was excellent throughout the hotel, room was spotlessly clean and in good repair, breakfast was awesome. I also liked the pool area and exercise room. What a great place to workout and relax. I felt that this hotel was a good value for the money too especially considering it's location.

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Helpful?
Thank Jim K
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you for your comments, we are glad that you enjoyed your stay, we hope to serve you again. We wish you happy holidays,

Merida, Venezuela
Reviewed 19 December 2016

We have been going to the Sunday international buffet for the years we visit Merida. Went on Sunday and were disappointed. Hotel changed hands last year and I guess they are cutting expenses as the. Choices have been drastically reduced. Food was good but choices rather limited. Service was fine.

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Helpful?
Thank Lynne433
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments and we are sorry that you did not like our breakfast buffet. The hotel entered the Posadas hotel chain last year, management is still the same, and maybe you can help us know what you mean exactly. The buffet has been the same for the past several years. We can contact you and...

Lausanne, Switzerland
Reviewed 13 December 2016 via mobile

Very good location, friendly staff and a nice swimming pool. Besides that nothing spectacular or typical, food is basic and services too. The hotel is fine and quite central, but again nothing particularly spectacular !

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Helpful?
Thank Julien B
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments, we hope to serve you soon again in the near future. Best regards!

Seaford, East Sussex
Reviewed 9 December 2016

We stayed here for 2 nights and enjoyed our stay very much. The concierge parked our car for us after carrying our cases into the hotel. All the staff at this hotel were very friendly and helpful. We were unaware of the time change having driven from Playa del Carmen the previous day and presented ourselves at breakfast at 6.30...

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Helpful?
Thank pathaw
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

We appreciate your comments and reiterate our commitment to service. I'm very sorry about the food incident and I apologize. we hope we have the oportunity to serve you soon again and improve the service

Reviewed 7 December 2016

I stayed here for a week in November. The hotel was nice and clean. Very nice pool area. Great customers service with lots of English speaking staff. The buffet was a little repetitive but this is usually the case with hotel buffets.

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Helpful?
Thank Robert B
Esther M, General Manager at Gamma de Fiesta Inn Merida El Castellano, responded to this review

Thank you very much for your comments, we are glad that you enjoyed your stay with us. We will continue working and we hope to serve you again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located at the historic center of Merida, the Gamma by Fiesta Inn Hotel, whose 10 floors and 153 rooms, presents an architecture that combines the colonial and modern style; inside, details and decor, invite you to spend some time relaxing, taking a break from modern life. The spacious rooms will make you feel relaxed, no matter whether these leisure or business making the perfect place to stay. The most representative cultural and architectural richness of Merida is in its historic center. A few steps from Gamma Fiesta Inn, you can admire our architectural, cultural and gastronomic richness that both identifies us. ... more   less 

Additional Information about Gamma de Fiesta Inn Merida El Castellano

Address: Calle 57 513 | Entre 62 Y 64 Centro, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $66 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gamma de Fiesta Inn Merida El Castellano 3.5*
Number of rooms: 163
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Also Known As:
El Castellano Merida
El Castellano Hotel Merida
Hotel El Castellano
Hotel Style:
#5 Spa Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Gamma de Fiesta Inn Merida El Castellano staff and other travellers.
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Pilot Grove, Missouri

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Questions? Get answers from Gamma de Fiesta Inn Merida El Castellano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure whether there are any rooms NOT facing the disco, but ask.”
 of 5 bubbles lifeisforlearning, 17 Feb 2017 | Read review
“high floor”
 of 5 bubbles jhrx2000, 1 Nov 2016 | Read review
“The junior suite is excellent for a family of four. We were very comfortable.”
 of 5 bubbles Betterimage2, 30 Mar 2016 | Read review
“Because of the elevator situation, get a room on a lower floor in case you have to walk up.”
 of 5 bubbles 661reneel, 5 Mar 2016 | Read review
“Another hotel”
 of 5 bubbles zsolte, 25 Dec 2015 | Read review
5 of 5