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Hotel is well situated close to the Zocolo. It does good buffet breakfasts for 125 with a decent variety of food. The double room I had was small with an internal window. The bathroom was tiny too and the shower desperately needed replacing as it...More
Thank Neil R
Response from HotelColonialMid, Director de Relaciones con Clientes at Hotel ColonialResponded 1 week ago
I appreciate the time it took to send us your feedback about your last stay at the Hotel Colonial, receiving feedback from our guests is of the utmost importance as it allows us to take action to improve our services and facilities.
We had a incredible experience with the guy at the reception, Javier Is very professional and very attentive and interested in his work. Without him, we would not have found a room in Merida... The ubication Is amazing, very close to the downtown and the...More
Dirty hotel, no clean rooms. Very unattentive personnel. Worst hotel during our tour. The location is good in the centre, should be a nice hotel. Rooms are big enough, airco is functioning. But we didn't feel welcome.More
Thank Rinus W
Management response:Responded 2 October 2017
Dear Rinus W,
Thanks for sharing with us about your last stay. I am terribly sorry to read that you didn't enjoy your stay with us.
Please accept our sincere apologies for all the situations you have mentioned, about the staff and cleaness, our main...More
The main attraction for the hotel is the location. It is just a few blocks away from the most highlights in the city center of Merida. There are also many restaurants and bars in the area. The hotel has a pool and a restaurant for...More
Thank Edwin V
Management response:Responded 7 September 2017
Hi! Thanks for staying with us recently, we are glad you had a pleasant stay.
Our goal is to make our clients happy so we'll use your feedback to create a better experience for everyone.
We really appreciate the time you took to help us...More
Nice location, easy check in. Room was fine, clean. Bathroom cramped and on the worn side. Sink in the room proper. Not fancy, but neither is the price. Good for a night or two. (We stayed two). No complaints. Breakfast downstairs is a buffet, rather...More
Response from HOTELCOLONIALMERIDA, Gerente at Hotel ColonialResponded 21 April 2017
Gracias por compartir todos sus comentarios le agradecemos reconocer la limpieza de nuestras habitaciones y nuestra calidad en...More
US$42 - US$49 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Business Hotel in Merida
#9 Best Value Hotel in Merida
#11 Family Hotel in Merida
Non-Smoking Rooms ,
Number of rooms
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