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Hotel Hacienda Inn

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#30 of 103 Hotels in Merida
Certificate of Excellence
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Hotel Hacienda Inn
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254 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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Reviewed 2 days ago NEWvia mobile

The staff were pleasant and tried to be helpful and did move us to a pool side room after trying to convince us that the Main Street is quiet at night. Hello it's the main road and near the international airport. Please don't lie on something so simple. The room was clean but lacked small things like: - no hand...

Thank Korlorr
Reviewed 1 week ago NEW

We stayed here the last night in Mexico to be close to the airport for a very early flight. Hotel was clean and quiet and the staff was very helpful and friendly. We were in the new rooms towards the back - away from the main road. Something to be aware of is the keycard must stay in the slot...

Thank Karen C
Reviewed 2 weeks ago

I have had a good experience in this charming hotel, Rooms are cleans and comfortables Breakfast are generous and tasty the staff is very professional, special thanks to the concierge: Aaron: professional, helpful and smiling :) i recommend this Hôtel.

Thank Tess B
Bozeman, Montana
Reviewed 3 weeks ago

We chose this hotel for it's proximity to the airport and we are so glad we did. It's only about five minutes from the airport and the front desk will call a cab for you which only costs 100 pesos. We stayed in the new addition and it was very quiet and comfortable. The pool area is very nice. We...

Thank Judymt
Reviewed 8 March 2017 via mobile

Very nice and charming old world Hacienda,really enjoyed our stay here.Pool was nice as well as the restaurant.Clean,safe and staff was very helpful.Stayed here for two weeks as this hotel was our base for all our adventures while in the Yucatan.

1Thank Ralph L. S
Calgary, Canada
Reviewed 2 March 2017

The room is your typical large clean room with a large bathroom. Room service was very accommodating. Room was cleaned every day sheets changed every day if desired. The on site restaurant and Bar was again well looked after the staff was the same for both places. As we had stayed for a protracted period of time we became well...

Thank Jim M
Blair, Nebraska
Reviewed 15 February 2017

Stayed here one night with 3 rooms to accommodate our needs. They did reserve rooms in the back (no noise), all 3 rooms had black mold on the walls, our room was the worst. The clerk who was managing and also the night clerk assured us that it was not mold. When we departed at 4am he was to have...

Thank Clark K
Collingwood, Canada
Reviewed 8 February 2017

The rooms were very clean and recently updated. The staff were very friendly and obviously enjoy the service industry. Lunch and dinner at the bar was good and reasonably priced. Pool was perfect. Can't beat the room price. Five minutes from the airport.

Thank Brian J
Reviewed 8 February 2017

This hotel is very conveniently located if one is flying or driving into Merida. It's less than two miles from the airport. If driving, it is easy to find, and has parking. That said, the hotel is NOT close to most of the tourist attractions in Merida. The hotel has almost doubled in size in the past year - it...

Thank Phil1ip
Mexico City, Mexico
Reviewed 20 January 2017

We made the reservation because it was close to the airport within 10 minutes, which is a plus. In general it is clean and tidy, there is a large area with armchairs, magazines and an internet service with at least 3 desktop computers. It has a restaurant, swimming pool and lounge chairs. The room looked clean, had a TV and...

1Thank santiagoi664

130 photos of this hotel

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All Traveller Photos (88)
Hotel & Grounds (15)
Pool/Beach Area (15)
Bathroom (2)
Room/Suite (11)
Family/Play Areas (2)
Dining (1)
View from Room (1)
Videos (2)
Other (39)

Management photos: Courtesy of the property manager

All Management Photos (42)
Pool/Beach Area (8)
Hotel & Grounds (3)
View from Room (2)
Family/Play Areas (10)
Dining (5)
Room/Suite (7)
Business Centre/Function Rooms (5)
Bathroom (2)


  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located 3 minutes away from Merida´s International Airport, Hacienda Inn offers a unique option at Yucatan.Hacienda Inn it’s characterized for its relaxing and charming atmosphere with a traditional Hacienda design.Our 70 guest rooms are equipped and totally renewed to make your stay pleasant.Hacienda Inn facilities include a restaurant, swimming pool, parking lot and gardens where you can enjoy with your family the peace of the Hacienda.With a convenient location, Hacienda Inn is a meeting point for archeological sites, commercial and industrial areas. No shedding its proximity to historical center (10 minutes away) and activities of interest.Merida is known for an exquisite cuisine and "La Noria Restaurant" offers typical and international food to delight our guests. ... more   less 

Additional Information about Hotel Hacienda Inn

Address: Av. Aviacion No 709 | Col. Nueva Sambula, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $47 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda Inn 3*
Number of rooms: 70
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Hotel Style:
#2 Best Value Hotel in Merida
#8 Family Hotel in Merida
#19 Business Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Inn staff and other travellers.
2 questions
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Questions? Get answers from Hotel Hacienda Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pre-inspect and look for black mold along the floor edge and ceilings”
King0f0maha, 15 Feb 2017 | Read review
“Main floor near the office”
873brianj, 8 Feb 2017 | Read review
“Not a 5 star hotel, but very good for the price.”
ottof834, 1 Dec 2016 | Read review
“Recommend rooms toward the back of the resort, due to the proximity to the road and airport.”
  • large shower
  • TV & Desk
  • Room 219
Phil1ip, 27 Feb 2016 | Read review
“Reasonably priced, clean and friendly staff...”
sharonann101, 24 Feb 2016 | Read review
5 of 5