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InterContinental Presidente Merida

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#11 of 98 Hotels in Merida
Certificate of Excellence
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InterContinental Presidente Merida
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548 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Presidente Merida
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Showing 190: English reviews
Stockton, California
Reviewed 6 April 2014

I attended a travel industry educational conference in Merida. The Presidente was one of three hotel options available. I chose the Presidente because it looked more hacienda like than the other 2 drab hotel room options and it was the right pick! The hotel atmosphere and the staff were intimate, warm and inviting. I upgraded to an Executive room and...

1Thank sheilaws2
Janeth G, Rooms Division Manager at InterContinental Presidente Merida, responded to this review

Dear Guest: We appreciate you taking the time to make us aware of your delightful experience during your recent stay. It is truly rewarding when a guest recognizes our staff’s efforts and a nice Hotel because Hotel Presidente InterContinental Merida is the place where you can find the architectural elegance of the past combined with the comfort provided by modernity....

Chicago, IL
Reviewed 26 March 2014 via mobile

Traveling with a child, this hotel and it's employees made our stay feel like home! They were so accommodating in everything. The front desk was so friendly the bell hop was so helpful with directions and out room was beautiful and the beds oh so comfortable, did not want to get up. Location was a little far away from downtown...

1Thank NoRu03
Reviewed 19 March 2014

It is a great place to stay in Merida, it is comfortable, very nice, well maintained, and the best is the professional and special care that the hotel staff provides. I give you an example last Saturday my family and I were having breakfast and one of the waiters -unfortunately I do not remember his name!- noticed that we were...

Thank dlaguguz
A TripAdvisor Member
1 review
Reviewed 11 March 2014 via mobile

Our three day visit to beautiful Merida was made all the better by our stay at this hotel. The staff is amazing, particularly Kevin and Carlos the concierges who did everything above and beyond to make sure we enjoyed our vacation. Rooms are great and hotel is conveniently located just two blocks from Paseo de Montejo. We walked with our...

Thank A TripAdvisor Member
Mexico City, Distrito Federal, Mexico
Reviewed 7 March 2014

Quality, perfect location and great service. And believe it, really good price, you would imagine it is expensive both it is not. It worth. The hotel mix the old hacienda building with comfortable rooms.

Thank Oscar U
Okemos, Michigan
Reviewed 2 March 2014 via mobile

I've stayed here a few times and it's always a good choice. No, it's not perfect. But I like the feel of the property. The service is always attentive and friendly, something we all used to take for granted, right? Sadly, it's no longer the norm. Carlos on the Club level is a gem and should be kept, always. The...

Thank WanderlustJim
IHGCare, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear WanderlustJim, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare

Columbus, Ohio
Reviewed 26 February 2014

The main reason I gave this hotel 4 stars is that we were in the Club Level and the concierge there, Kevin, was wonderful. Our room was very nice, but all the rooms have a door to potentially adjoin the room next door. You can hear people in the other room way too easily. But Kevin, who worked evenings on...

Thank debbie645
St Albans, United Kingdom
Reviewed 17 February 2014 via mobile

My girlfriend and I stayed for four nights, whilst using Merida as a base to visit Uxmal, Chichen Itza and the city itself. Staying at an intercontinental, hardly ever is a poor experience, and especially this one's value is good and the staff are friendly, however it comes nowhere near the quality and pleasure of staying in the one in...

Thank Eiriek
IHGCare, Guest Relations Manager at InterContinental Presidente Merida, responded to this review

Dear Eiriek, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank you...

Reviewed 17 February 2014

A good hotel in the smarter "hotel zone" end of town, near the Hyatt, Holiday Inn and Fiesta Americana. It's a short walk to the classy Paseo de Montejo and about 20 minute walk into the old historic centre of Merida. The is valet parking so arrival is easy and the staff at check in were efficient and friendly. The...

Thank Charles_Orleans
Reviewed 23 January 2014

Merida is a town of contrasts and I'm glad we picked this hotel in a nicer area of town. Check in was smooth and our room was really nice with a great bathroom, airco and nice balcony. We also had access to the club lounge which had a nice happy hour with snacks and a nice breakfast. We took the...

Thank WeeLuv2Travel2

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  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about InterContinental Presidente Merida

Address: Avenida Colon, Calle 33-a Centro 500, Merida 97000, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Merida
Price Range: $129 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Presidente Merida 4*
Number of rooms: 127
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Also Known As:
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
Intercontinental Hotel Merida
Hotel Style:
#2 Spa Hotel in Merida
#6 Business Hotel in Merida
#7 Luxury Hotel in Merida
#12 Family Hotel in Merida
#16 Romantic Hotel in Merida
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Presidente Merida staff and other travellers.
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Questions? Get answers from InterContinental Presidente Merida staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at the Hyatt”
 of 5 bubbles SamS23, 1 Dec 2016 | Read review
“Room with a balcony is a must”
 of 5 bubbles VPNor, 13 Jul 2016 | Read review
“Get upgrade from standard.”
 of 5 bubbles Masca, 18 Mar 2016 | Read review
“choose an inside courtyard view room for the most quiet experience.”
 of 5 bubbles 815miaw, 7 Mar 2016 | Read review
“Interior Rooms are quite dark”
 of 5 bubbles Donfinuras, 24 Feb 2016 | Read review
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