We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda Xcanatun

Save
Traveller (178)
Room & Suite (196)
Dining (44)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“de piedra”(10 reviews)
“covered terrace”(3 reviews)
“merida area”(6 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Concierge
Spa
Wheelchair Access
Meeting Rooms
4 Star Hotel
Once one of the Yucatan’s largest sisal plantations, the restored 18th century Hacienda Xcanatun is today an elegantly, intimate hotel surrounded by acres of gardens, and gleaming with polished stone and marble floors; high beamed ceilings; and marble-wrapped bathrooms. Xcanatun offers...
View all hotel information
Location and contact
Calle 20 S/N por 19 y 19A | Km. 12 Carretera Merida Progreso, Merida 97302, Mexico
15.9 km to Rejon Airport
11 restaurants are within a 2 km radius
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$274.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Merida hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "8f4616c49fd14b108e820987074cf7de", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":248846,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[54223437],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":274,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"8f4616c49fd14b108e820987074cf7de","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":282,"lowestMetaPrice":274,"additionalPartner":false,"highestMetaPriceDisplay":282,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":282,"lowestMetaPrice":274,"highestMetaPriceDisplay":282,"hotelName":"Hacienda Xcanatun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhmNDYxNmM0OWZkMTRiMTA4ZTgyMDk4NzA3NGNmN2RlIiwiQUlLIjoiMGY0YWMxNTE3MDk1NDBkZmJmMDU2Mjg1YjA4NTE5NWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "US$274", "hasDates": true, "hacComplete": false, "contentIdMappings": {"54223437":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (246)
Filter reviews
152 results
Traveller rating
122
16
7
2
5
Traveller type
Time of year
LanguageEnglish
More languages
122
16
7
2
5
Show reviews that mention
All reviewsde piedracovered terracemerida areagrounds are gorgeouslocated minutesrestaurant staffshort drivesuperior roomprivate tourspacious bathroomsmall hotelhaciendapoolsluxuryyucatanmexicojacuzzi
FilterEnglish
Updating list...
1 - 5 of 152 reviews
Reviewed 6 days ago

We stayed in the Patricia Suite and it was perfect. We stayed from June 26, 2018 thru June 29, 2018 but it was not long enough! First of all we felt extremely safe here and walked around the neighborhood feeling at ease and welcome in...More

Thank mimidalton
Response from DTina, Owner at Hacienda XcanatunResponded 5 days ago

Thank you for taking the time to write such a lovely review, Ms. Dalton! I am particularly thrilled because my husband and I were on vacation on the days you were here, and it is great to know the Hacienda works so well even when...More

Reviewed March 30, 2018

We had been looking forward to our meal here on 03/19/18. It was our last night in Merida so we wanted to go somewhere special. When we arrived the entire place was empty (two more parties arrived after us). The property is gorgeous. The only...More

Thank itchyku
Response from DTina, Owner at Hacienda XcanatunResponded April 2, 2018

We will definitely look into this. It is not our usual quality at all! Thank you for the warning bells.

Reviewed March 8, 2018 via mobile

This place is 10X MORE beautiful than the pics can show! We didn’t know about it until we arrived in Merida but it was all booked! We did drive out to have lunch and were so impressed with everything! We walked the grounds and had...More

1  Thank SoTxAdventurers
Response from DTina, Owner at Hacienda XcanatunResponded 1 week ago

Thank you for this great review, we hope you can stay with us next time!

Reviewed March 5, 2018

Hacienda Xcanatun was remanded to us by a local friend. It is just north of the town( 150 pesos by taxi) and is an old converted hennequin factory. The owner's old house now houses the best 4 suites ( around US$ 500 a night). They...More

Thank paulbV6804MW
Response from DTina, Owner at Hacienda XcanatunResponded 1 week ago

Thank you for taking the time to write this lovely review! Please visit again.

Reviewed March 5, 2018

Our friends suggested we try out Xcanatun. They've been there before and we were very interested. The hotel is beautiful, an old Hacienda coverted into a luxury hotel and restaurant. We went for lunch and my expectations were surpased with the excellent service and food....More

Thank Gord B
Response from DTina, Owner at Hacienda XcanatunResponded March 6, 2018

We are very pleased you enjoyed your meal, thank you for a lovely review! And please thank your friends who recommended us!

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Airport Transportation
Meeting Rooms
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Spa
Details
Price range
US$296 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$296 - US$400 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (178)
Room & Suite (196)
Dining (44)
Pool & Beach (36)
Amenities (15)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
Suzanne D
December 8, 2015|
Answer
Response from DTina | Property representative |
Hello! Sorry for the delay in answering, I had not seen the question on TA! An in-suite massage can go from $45 USD to $90 USD, depending on the type of massage. Hope this answers your question! Best regards, Hacienda... More
0
Votes
Room Tips
"one of the master suites in the old owners mansion, near the chapel."
Read review
"Room 102 is a special gem, if pricey."
Read review
"Make your most important needs clear reserving. The only TV is in a former chapel. Opt for deluxe rooms or..."
Read review
"We stayed in a Deluxe Suite which was ground floor and had french doors and verandas on both sides of the..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing