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Hacienda Xcanatun

Traveller (180)
Room & Suite (181)
Dining (44)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Airport Transportation
4 Star accommodation
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Nov. 25Nov. 26
1 room, 2 adults, 0 children
Standard Room
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Reviews (249)
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All reviews covered terrace merida area restaurant staff short drive beautiful property spa hacienda pools suite jorge charm pesos
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1 - 5 of 153 reviews
Reviewed August 18, 2018 via mobile

We enjoyed our room at Hacienda Xcanatún, comfortable and elegant. The AC was rather loud, as was fridge, but the views were lovely. We really didn’t enjoy the restaurant, either for breakfast or dinner. The ambiance is odd especially inside, very old fashioned furniture and...More

1  Thank StewartRobert
Reviewed July 11, 2018

We stayed in the Patricia Suite and it was perfect. We stayed from June 26, 2018 thru June 29, 2018 but it was not long enough! First of all we felt extremely safe here and walked around the neighborhood feeling at ease and welcome in...More

Thank mimidalton
Response from DTina, Owner at Hacienda XcanatunResponded July 12, 2018

Thank you for taking the time to write such a lovely review, Ms. Dalton! I am particularly thrilled because my husband and I were on vacation on the days you were here, and it is great to know the Hacienda works so well even when...More

Reviewed March 30, 2018

We had been looking forward to our meal here on 03/19/18. It was our last night in Merida so we wanted to go somewhere special. When we arrived the entire place was empty (two more parties arrived after us). The property is gorgeous. The only...More

Thank itchyku
Response from DTina, Owner at Hacienda XcanatunResponded April 2, 2018

We will definitely look into this. It is not our usual quality at all! Thank you for the warning bells.

Reviewed March 8, 2018 via mobile

This place is 10X MORE beautiful than the pics can show! We didn’t know about it until we arrived in Merida but it was all booked! We did drive out to have lunch and were so impressed with everything! We walked the grounds and had...More

1  Thank SoTxAdventurers
Response from DTina, Owner at Hacienda XcanatunResponded July 6, 2018

Thank you for this great review, we hope you can stay with us next time!

Reviewed March 5, 2018

Hacienda Xcanatun was remanded to us by a local friend. It is just north of the town( 150 pesos by taxi) and is an old converted hennequin factory. The owner's old house now houses the best 4 suites ( around US$ 500 a night). They...More

Thank paulbV6804MW
Response from DTina, Owner at Hacienda XcanatunResponded July 6, 2018

Thank you for taking the time to write this lovely review! Please visit again.

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Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Laundry Service
Multilingual Staff
Meeting Rooms
Banquet Room
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Price range
US$305 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Accessible rooms, Non-Smoking Rooms, Family Rooms
Price range
US$305 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Accessible rooms, Non-Smoking Rooms, Family Rooms
Traveller (180)
Room & Suite (181)
Dining (44)
Pool & Beach (32)
Amenities (15)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Suzanne D
December 8, 2015|
Response from DTina | Property representative |
Hello! Sorry for the delay in answering, I had not seen the question on TA! An in-suite massage can go from $45 USD to $90 USD, depending on the type of massage. Hope this answers your question! Best regards, Hacienda... More
Room Tips
"one of the master suites in the old owners mansion, near the chapel."
Mar. 5, 2018
Read review
"Room 102 is a special gem, if pricey."
Mar. 1, 2018
Read review
"Make your most important needs clear reserving. The only TV is in a former chapel. Opt for deluxe rooms or..."
Mar. 4, 2017
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"We stayed in a Deluxe Suite which was ground floor and had french doors and verandas on both sides of the..."
Feb. 2, 2017
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