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See all 105 hotels in Merida

Hacienda Santa Cruz

177 reviews
#47 of 105 Hotels in Merida
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Traveller (129)
Room & Suite (104)
Pool & Beach (28)
Overview
  • Excellent74%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible6%
Travellers talk about
“mexican food”(2 reviews)
“pools”(5 reviews)
“hacienda”(28 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
4.0 Star Hotel
All hotel details
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (177)Write a Review
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1 - 5 of 42 reviews
Reviewed 2 November 2017

Brilliant service, unbelievable grounds, spa, pools and services. A massive area that combines luxury with classic tradition and timeless experience. Food is well thought out and reflects both the ingredients and the flavors of the region. Solid!

Thank KevinCherkas
Reviewed 28 July 2017

I strongly recommend not to go to this hacienda. Indeed we have faced a bug when we booked via expedia this hacienda. We have never received the confirmation from expedia that our stay was confirmed. Consequently we never went to the hacienda and had to...More

3  Thank Dimitri d
Reviewed 11 July 2017

Went to the Hacienda Santa Cruz with friends for a birthday luncheon. The grounds were gorgeous & tranquil with beautiful flowers and plants. The staff was attentive, informative and some were bilingual. Our meals were exquisitely displayed and delicious to eat. The drinks were luscious.

Thank GreggnLucy
Reviewed 16 March 2017

Went there for a concert String Quartet and had dinner at their lovely restaurant. Could not be more please with the entire experience. The facility is beautiful by day and by night with the amazing lighting. The food is beyond belief, the service impeccable and...More

1  Thank Thinkrbel
Reviewed 27 December 2016

We had dinner before a glorious concert and all enjoyed the ambiance and food, which were excellent. What kept my rating lower was that the bottle of red wine came to the table too chilled, and a problem with the table settings. The entree plates...More

Thank kehoedds
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Details
Price range
US$199 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Merida
#12 Romantic Hotel in Merida
#19 Luxury Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$199 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Merida
#12 Romantic Hotel in Merida
#19 Luxury Hotel in Merida
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (129)
Room & Suite (104)
Pool & Beach (28)
Dining (23)
Hotel & Grounds (147)
Bathroom (2)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"We toured the grounds and there are casitas that can be rented, a spa and several pools."
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"On honeymoon? Go for the suite!"
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"Overpriced for what you'd get in a hacienda in Merida... 35-40 min from downtown."
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"You can pay a little extra and have some gorgeous rooms.."
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