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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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    1 room, 2 adults, 0 children
     16 people are viewing this hotel
    US$357
    US$210
    SAVE US$147
    US$301
    US$357
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    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “segway tour” (196 reviews)
    “nature park” (133 reviews)
    “the grill” (335 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    The Grand Mayan Riviera Maya
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    #8 of 11 hotels in Playa Paraiso
     
    Ocean Maya Royale
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    #49 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
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    Rooms
    Oct 30Oct 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (5,521)
    There are newer reviews for Hacienda Tres Rios
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    1,171 - 1,175 of 3,664 reviews

    Reviewed 16 August 2015 via mobile

    Very friendly staff such as Tony, Roberto, Alejandro & Leo make Hacienda great holiday resort. Food is also good but there are some restaurants better than others. Water sports and other activities are great and staff helps to make them great experience. I would not...More

    1  Thank bgajic
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 21 August 2015

    Dear Guest: Thank you for your review and we are happy to hear you consider us to be an excellent place for a holiday. We really appreciate you taking the time to mention our staff members who contributed to your vacation experience. We will also...More

    Reviewed 15 August 2015

    The resort is very beautiful and clean and well-kept. We loved all the activities included especially the snorkeling and kayaking. The food at all restaurants was very good. The service everywhere was amazing. Our favorite waiters were Gregorio at the Adult Pool, Filiberto Yam at...More

    Thank Judy M
    Reviewed 13 August 2015

    The hotel and amenities were great. Everything was always very clean. The adult pool area was also very clean. All the people were very nice. Gregorio waited on us everyday at the adult pool. He was very attentive, the service was wonderful and a very...More

    1  Thank Barbara H
    Response from DavidZCancun_Mexico, Gerente at Hacienda Tres RiosResponded 18 August 2015

    Dear Guest: It is very rewarding to read this kind of reviews, Our goal is to make sure that our guests make the most of their experience while staying with us. Thank you for the encouraging feedback, I will share your comments with the respective...More

    Reviewed 12 August 2015 via mobile

    We are staying at resort 8/7/2015- 8/15/2015. The rooms are nice but not 5 star quality. The food is way below par. Only 3 options at night time and unless you bring men's pants forget the Italian restaurant. I'm on vacation nice khakis and button...More

    3  Thank moosky12
    Reviewed 12 August 2015

    Me and my friend went to HaciendaTresrios resort with 2 kids: 7 and 8 years old. We are still so impressed with friendliness and helpfulness of the staff. Our hotel room was very large and has a balcony.We have 2 queen size beds and reclining...More

    1  Thank natalyapk
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 20 August 2015

    Dear Guest: Thank you very much for taking the time to share your review with us and tons of other travelers. We are so proud to know we were able to exceed your expectations and share with you an unforgettable experience. We’ll be more than...More

    The Grand Mayan Riviera Maya
    3,821 reviews
    #8 of 11 hotels in Playa Paraiso
     
    Ocean Maya Royale
    6,709 reviews
    #49 of 211 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,245 reviews
    #3 of 211 hotels in Playa del Carmen
     
    Banyan Tree Mayakoba
    2,128 reviews
    #2 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$160 - US$696 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Top resorts Hotel in Playa del Carmen
    • #38 Family Hotel in Playa del Carmen
    • #43 Luxury Hotel in Playa del Carmen
    • #45 Spa Hotel in Playa del Carmen
    • #47 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, TravelUp, Orbitz, Travelocity, TripOnline SA, Cheap Tickets, HotelsforEveryone, Evoline ltd, Hotwire, Cancelon and getaroom.com so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (3669)
    Pool & Beach (843)
    Room & Suite (650)
    Dining (287)
    Hotel & Grounds (2239)
    Family and Play Areas (71)
    Bathroom (21)
    Business Centre & Event Rooms (6)
    Nearby
    Sponsored by:
    Grand Velas Riviera Maya
    3,245 reviews
    3.74 km away
     
    Ocean Maya Royale
    6,709 reviews
    .93 km away
     
    Banyan Tree Mayakoba
    2,128 reviews
    3.18 km away
     
    The Grand Mayan Riviera Maya
    3,821 reviews
    .17 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mallory K
    11 October 2017|
    Answer
    Response from jimincancun | Property representative |
    It is hard to predict the color of the water as it depends on recent rains and ocean currents. Keep watching the pictures that themselves. guests post on Tripadvisor for updated pictures
    0
    Votes
    pedoh
    10 October 2017|
    Answer
    Response from jimincancun | Property representative |
    There are several ala carte restaurants and the dress code listed on the haciendatresrios website says dress-code "DRESS CODE: FORMAL; DRESS SHIRTS, LONG PANTS AND DRESS SHOES." This Tripadvisor website does not permit us... More
    1
    Vote
    southJerseyGuy
    27 September 2017|
    AnswerShow all 2 answers
    Response from jimincancun | Property representative |
    Although there is a bar close, the hotel does not have a swim-up bar.
    0
    Votes
    Room Tips
    "We had adjoining rooms and that was very convenient and easy. Room service was excellent."
    Read review
    "Higher rooms have a better view of the property and the water."
    Read review
    "Rooms are very nice and quiet. Due to the growth of the trees many do not have visibility of the pools or..."
    Read review
    "Your best shot at an ocean view is the third or fourth floors."
    Read review
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