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    Hacienda Tres Rios

    Carretera Cancun-Tulum, Km. 54, Playa del Carmen 77760, Mexico
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    Lowest prices for your stay
    2017-10-01 2017-10-02
    US$211
    US$168
    SAVE US$43
    US$211
    US$194
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    Room & Suite (649)
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    Overview
    • Excellent60%
    • Very good23%
    • Average9%
    • Poor4%
    • Terrible4%
    Travellers talk about
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    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    The Grand Mayan Riviera Maya
    3,791 reviews
    #9 of 11 hotels in Playa Paraiso
     
    Ocean Maya Royale
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    #48 of 211 hotels in Playa del Carmen
     
    Secrets Capri Riviera Cancun
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,442)
    There are newer reviews for Hacienda Tres Rios
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    1,441 - 1,445 of 3,629 reviews

    Reviewed 18 February 2015

    My husband and I Stayed at Hacienda 3 Rios Agust 2014, First I like to say My husband and I are not very peaky travelers so pls take in consideration our Review. The staff was wonderful, the grounds were very nice and well kept. I...More

    2  Thank GabbsRamirez
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 27 February 2015

    Dear Guest: Thank you for your comments about our staff whom we are proud of. We also appreciate the opportunity areas mentioned. Our guest' satisfaction is our main concern and your feedback enable us to review our standards and procedures in order to assure the...More

    Reviewed 18 February 2015 via mobile

    Stayed at Tres Rios in February. Room was nice, grounds nice, hot tubs were all cold, drinks weren't very good, food was pretty bland, room service took forever and got our order wrong one night as well. I did enjoy the free kayaks for use...More

    3  Thank Courtney B
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 27 February 2015

    Dear Guest: Thank you for your comments and feed back about your stay. We are reviewing your concerns with area involved in order to assure any reoccurrence in the future.

    Reviewed 18 February 2015

    We had a great time at resort, the wedding we attended was beautiful. The staff was outstanding from Oscar and Lucida in concierge service to the all the staff but I wanted to give a great shout out to Jesus Gamboa, who was fabulous and...More

    Thank bigkaipo
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 27 February 2015

    Dear Guest: Thank you for your nice comments. We are glad to learn you had a great time at Hacienda Tres Rios. We invite you to come back soon and during your next visit remember to take our Nursery Tour at our Tres Rios Nature...More

    Reviewed 17 February 2015

    This was our second visit to Tres Rios and we had a wonderful week there with many activities to choose from. Reading books on the beach beds was pretty spectacular. The staff are wonderful here and always ready to help you with any request that...More

    1  Thank Mary B
    Response from DavidZCancun_Mexico, Manager at Hacienda Tres RiosResponded 27 February 2015

    Dear Guest: Thank you for your nice comments, specially about our staff whom we are proud of and thank you on their behalf. Your nice words encourage us to continue working with "a great service, a great smile".

    Reviewed 17 February 2015

    I am writing this as a non member- bid on this as a "hidden name" deal. It was advertised as a 41/2 star resort. We had the endless luxury package which was all inclusive. We did not have a specified concierge and no one offered...More

    3  Thank CaliforniaRdy2go
    The Grand Mayan Riviera Maya
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$181 - US$582 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Top resorts Hotel in Playa del Carmen
    • #38 Family Hotel in Playa del Carmen
    • #44 Luxury Hotel in Playa del Carmen
    • #45 Spa Hotel in Playa del Carmen
    • #47 On the Beach Hotel in Playa del Carmen
    • #48 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 273
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Expedia, TravelUp, Orbitz, Cancelon, Travelocity, Hotwire, TripOnline SA, Cheap Tickets, Evoline ltd, HotelsforEveryone and getaroom.com so you can book your Hacienda Tres Rios reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hacienda Tres Rios Hotel Playa Del Carmen ,
    • Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (3632)
    Pool & Beach (841)
    Room & Suite (649)
    Dining (284)
    Hotel & Grounds (2208)
    Family and Play Areas (71)
    Bathroom (21)
    Business Centre & Event Rooms (6)
    Nearby
    Sponsored by:
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    1.16 km away
     
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    .92 km away
     
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    3.18 km away
     
    The Grand Mayan Riviera Maya
    3,791 reviews
    .18 km away
     
    Nearby Restaurants
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    Piaf Restaurant
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    Nearby Attractions
    Delphinus Riviera Maya
    794 reviews
    5.26 km away
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    187 reviews
    .02 km away
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    Ask a question
    Questions & Answers
    Rebeca M
    15 September 2017|
    Answer
    Response from jimincancun | Property representative |
    There will be no extra fee for the minors of 4 years and 6 months old.
    0
    Votes
    quigs63
    3 August 2017|
    AnswerShow all 3 answers
    Response from abatefamily | Reviewed this property |
    Hacienda Tres Rios is technically not a Timeshare. It's a Residence Club. They are continually improving the property and will not sell out the property for a long time, therefore they are not in the business of buying... More
    0
    Votes
    Quiltingmamma
    25 July 2017|
    AnswerShow all 2 answers
    Response from jimincancun | Property representative |
    As in any hotel, you leave an open credit card at check-in and then charge your expenses to the room. I am not trying to change your mind :) but please be aware that the hotel is not close to anything and a trip into Playa... More
    1
    Vote
    Room Tips
    "Ensure to leave doors closed at all times to reduce mosquitoes from entering your room."
    Read review
    "I was hoping that for 2 adults a junior and 1 child we would have been given 2 rooms. No problem otherwise."
    Read review
    "Very humid. Clothes and sheets felt damp."
    Read review
    "Every day the room was well kept and clean by staff."
    Read review
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