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Fiesta Inn Playa Del Carmen

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AV. 10 Esq. Con Calle 26 Col. Solidaridad, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$53
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (269)
Pool & Beach (54)
Room & Suite (53)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21-01-05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fiesta Inn Playa Del Carmen
Updated 21-01-05 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#67 of 305 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travellers' Choice
The hotel, located just one street over from the famous Fifth Avenue, offers 129 guest rooms, 24-hour room service, high-speed Internet, fitness center, dry cleaning service, covered parking, and the 360° Lounge which is home to La Isla restaurant, B-On Business Center, and the convenience store and self-service area. Service dogs are permitted.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Meeting rooms
Rooftop terrace
Car park
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Rooftop bar
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish
840Reviews61Q+A25Room tips
Traveller rating
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Popular mentions
mrszarowny wrote a review Aug. 2021
1 contribution
Friendly and genuine staff! Great pool ! Beds were super comfy Nice shower Prime location for beach and shopping. I was having dental work done nearby and the staff were very helpful. Followed all covid protocols
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Date of stay: August 2021
Value
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Location
Cleanliness
Service
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Response from Olga Ortega, Atención al huésped/Recepción at Fiesta Inn Playa Del Carmen
Responded 3 weeks ago
I will gladly mr Zarowny, share with all staff all your good comments. This is very encouraging for everyone in our staff. Kind Regards, and remaining at your service,
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nbican32 wrote a review Aug. 2021
Chicago, Illinois1 contribution
The staff was great from the minute we walked in. Especially Javier he made our stay great he was there at 10 pm when we checked in and 8 am when we checked out. (Does he sleep hahah) he was awesome. The front desk ladies and Bartender and servers were very friendly and helped with all our requests. Thank you see you again
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Date of stay: August 2021
Value
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Response from Olga Ortega, Atención al huésped/Recepción at Fiesta Inn Playa Del Carmen
Responded 3 weeks ago
We greatly appreciate your comments and your rating, we are pleased to know that you have enjoyed your stay with us. Our priority is giving to our guests the best experience. We look forward to welcoming you again! Greetings from the Fiesta Inn Playa del Carmen .
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Aaron A wrote a review Aug. 2021
2 contributions
Service was fantastic starting the first second! Eduardo (the best bell boy in town) received me by opening my taxi door and taking my bags not even hesitatating to ask if I needed help! He then took me to have a great and smooth check inn process at the front desk! Everyone in the hotel was very charismatic and gave great service, from the cleaning staff, roof top servers, to the front desk staff! The room was very clean, the A\C worked great and my room was freezing! The pool is a great place to relax by having a refreshing michelada and enjoying the view to all the roof tops of Playa del Carmen and even can view the sea and parts of Cozumel! I would like to thank Eduardo at the front door, he really made me feel that I was in a very confy place to stay and was always on edge asking how we were, what are plans were and by giving us excellent recomendations!
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Date of stay: July 2021Trip type: Travelled with family
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Response from Olga Ortega, Atención al huésped/Recepción at Fiesta Inn Playa Del Carmen
Responded Aug. 9, 2021
We greatly appreciate your comments and your rating, we are pleased to know that you have enjoyed your stay with us. At Fiesta Inn giving our guests the best experience is our priority. We look forward to welcoming you again! Greetings from the Fiesta Inn Playa del Carmen family.
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Mo Hicks wrote a review Jul. 2021
1 contribution
We stayed at the Fiesta Inn on the recommendation of a friend who has stayed in this hotel many times. I came with my best friend and my daughter and her friends. The rooms were clean and neat and the location is great and just steps from 5th avenue, which was perfect. There are also two rooftop pools, perfect for lounging and drinking the afternoon away. The best part of our stay however, was Javier. I'm not even sure what Javier's position is with the hotel, but he is surely "the man!" He helped us with everything from restaurant recommendations, to cool beach clubs, to a last minute (reasonable) taxi when our prearranged airport shuttle never showed up. Everyone in our group knew that if we needed anything at all just ask for Javier and he would take care of us. I will definitely stay here again!
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Date of stay: June 2021
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Response from Olga Ortega, Atención al huésped/Recepción at Fiesta Inn Playa Del Carmen
Responded Jul. 26, 2021
Dear Mr. @Mothicks811 We appreciate the time that you taken to let us know about your recent visit to Fiesta Inn Playa del Carmen. We hope to have you back soon, it will be a real pleasure. Best regards,
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Alex M wrote a review Jun. 2021
2 contributions2 helpful votes
Decent hotel but service is awful. They have dozens of employees standing around doing nothing and difficult to get them to lift a finger. Will nickel & dime you for whatever they can. There are better, cheaper places in the area. Definitely wouldn’t spend much time here.
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Date of stay: June 2021Trip type: Travelled solo
1 Helpful vote
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Response from Olga Ortega, Atención al huésped/Recepción at Fiesta Inn Playa Del Carmen
Responded Jun. 23, 2021
Dear Mr. Metcalf, Thank you for sparing your time in feedback us and bringing this matter to our attention, your comments will help us serve you and all our guest better in the future. We apologize for the annoyance that this may have caused to you. The hotel is actively working to improve service levels and your feedback has proved to be invaluable, if there is anything else that we could do for you, please let us know anytime. Kind regards.
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PRICE RANGE
US$73 - US$156 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
129
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Frequently Asked Questions about Fiesta Inn Playa Del Carmen
Which popular attractions are close to Fiesta Inn Playa Del Carmen?
Nearby attractions include Coralina Daylight Club (0.4 km), Ambarte (0.3 km), and Guayaberas Dexorden (0.5 km).
What are some of the property amenities at Fiesta Inn Playa Del Carmen?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
What food & drink options are available at Fiesta Inn Playa Del Carmen?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Fiesta Inn Playa Del Carmen?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Fiesta Inn Playa Del Carmen?
Conveniently located restaurants include Mu. Burgerhouse 10 Av, Rockas Jamaican Kitchen, and Zitla Ceiba.
Are there opportunities to exercise at Fiesta Inn Playa Del Carmen?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Fiesta Inn Playa Del Carmen located near the city centre?
Yes, it is 0.2 km away from the centre of Playa del Carmen.
Are any cleaning services offered at Fiesta Inn Playa Del Carmen?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Inn Playa Del Carmen offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Fiesta Inn Playa Del Carmen?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Fiesta Inn Playa Del Carmen?
Many travellers enjoy visiting Zona Arqueológica Playa del Carmen (1.8 km).