We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Azul Beach Resort The Fives Playa Del Carmen

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Azul Beach Resort The Fives Playa Del Carmen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,380 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,511: English reviews
Start your review of Azul Beach Resort The Fives Playa Del Carmen
 Click to rate
Santiago, Chile
Reviewed yesterday NEW

We had a great time in Azul Fives Resort, with great level food (fully meeting their gourmet inclusive claim rather than "bulk-prepared food" in most all-inclusive resorts) and very friendly and attentive staff. All restaurants were very good and with proper availability even though the hotel was nearly all booked. The one thing that could improve is the entertainment; staff...

Review collected in partnership with this hotel
 Report
Helpful?
Thank foleon
Cricklade
Reviewed yesterday NEW

Azul Fives is a low key resort, built around exotic, immaculate gardens in three storey blocks known as Villas. A natural boardwalk is at the centre of the resort adding to the natural feel with monkeys, coati's and an array of tropical birds passing through. Overall we had a relaxing time and enjoyed our stay. The Pros: The staff are...

 Report
Helpful?
Thank KerryD644
London, Canada
Reviewed yesterday NEW

Stayed for the week of Feb. 11-18 2017. This is truly a 5 star resort. I have never been to an all inclusive that offers so many a la carte options. Reservations for dinner in some restaurants are recommended but not necessary. The food is beautifully prepared and the variety offered is incredible. We ate in the French, Sushi and...

 Report
Helpful?
Thank christalthomas
Reviewed 2 days ago NEW

We had a wonderful family vacation this past week at azul fives. this was our second karisma hotel to stay at and it did not disappoint. We found the property to be the perfect size, with a great number of restaurants and pools. All of the restaurants we had went to were great food, and the service was impeccable. Note,...

 Report
Helpful?
Thank Shannon V
England, United Kingdom
Reviewed 2 days ago NEWvia mobile

Incredible hotel, totally exceeded all expectations. Service was brilliant, rooms were stunning, atmosphere was relaxed and chilled - what more could you want?! Be warned - doesn't look like much from the outside/entrance, but inside the resort, it's gorgeous.

 Report
Helpful?
1Thank Smudge3000
Pezenas, France
Reviewed 2 days ago NEW

Awesome resort, well laid out and modern. Clean, attractive and well stocked suites. Fantastic restaurants [8] with friendly staff.[Especially David, Ephrain and the bartender.] Room service manager Fernando A. made sure we could have a great meal in our room anytime and a fantastic experience on the beach for Valentines! Diana' Sandoval and Marie Claire[entertainment committee] were wonderful. They provided...

 Report
Helpful?
Thank DMcLe0d
Hudson, Colorado
Reviewed 2 days ago NEW

My only suggestion is to change or update the sound in the new Mexican Food restaurant. The acoustics was really noisy. Otherwise the food was great. The 2 lunch areas by the beach were really good. The staff was very nice and helpful

Review collected in partnership with this hotel
 Report
Helpful?
Thank Z6559XAtammyb
Stockport, United Kingdom
Reviewed 2 days ago NEW

First time in Mexico and could not of asked for a better hotel the complex was fantastic beautiful grounds lovely clean spacious rooms. The staff were amazing very helpful always smiling and always polite I would recommend this hotel to anyone two weeks of shear bliss thank you to all the staff. Also the food was amazing spoilt for choice....

 Report
Helpful?
3Thank andrewkelly1963
Reviewed 2 days ago NEWvia mobile

Once again the AZUL staff were excellent in Mexico- friendly, and hard working! Special mention to Aracely, Justina, Yazmine Chan at the restaurants; Jovany our housekeeper was fantastic; Macbeth was our butler and super attentive! The best restaurant was the La Brasserie in our opinion was the best restaurant (also good for a more intimate breakfast and monkey viewing from...

 Report
Helpful?
1Thank doggfucius
Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

We recently had a family holiday here and honestly couldn't fault anything! The service was 5 star, plenty of food houses and restaurants. Entertainment every evening was top class. The kids club is fantastic! Open from 9am, our two sons aged 7 and 11 absolutely loved it and they had plenty to do to keep them busy. All the girls,...

 Report
Helpful?
Thank DACooke

5,774 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5399)
Viewed
Pool/Beach Area (1162)
Viewed
Hotel & Grounds (676)
Viewed
Dining (680)
Viewed
Family/Play Areas (80)
Viewed
View from Room (121)
Viewed
Room/Suite (652)
Viewed
Bathroom (62)
Viewed
Business Centre/Function Rooms (34)
Viewed
Other (1932)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (343)
Viewed
Amenities (63)
Viewed
Beach (13)
Viewed
Other (43)
Viewed
Main Pool (15)
Viewed
One-Bedroom Sky Suite (73)
Viewed
Pool (3)
Viewed
Dining (94)
Viewed
The Hotel (39)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (4)
Viewed
Dining (9)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
3.0 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 213 in Playa del Carmen
3,381 reviews
1.3 km away
The Royal Haciendas All Suites Resort & Spa
The Royal Haciendas All Suites R...
#42 of 213 in Playa del Carmen
3,216 reviews
0.3 km away
Le Reve Hotel & Spa
Le Reve Hotel & Spa
#97 of 213 in Playa del Carmen
772 reviews
Show Prices
Show Prices
Show Prices
2.1 km away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#2 of 213 in Playa del Carmen
1,853 reviews
17.9 km away
Generations Riviera Maya by Karisma
0.3 km away
Viceroy Riviera Maya
Viceroy Riviera Maya
#10 of 213 in Playa del Carmen
1,017 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $198 - $1,146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Azul Beach Resort The Fives Playa Del Carmen 4*
Number of rooms: 524
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia and Jetsetter so you can book your Azul Beach Resort The Fives Playa Del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#11 Business Hotel in Playa del Carmen
#29 Top resorts Hotel in Playa del Carmen
#37 Luxury Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
#40 Spa Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort The Fives Playa Del Carmen staff and other travellers.
1,084 questions
Ask a question

See all questions (1084)

Questions? Get answers from Azul Beach Resort The Fives Playa Del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Villa 15 has small rooms, 3,4,5,6,9 are bigger but lookout for 5 and 6 which overlook kids club if you are at the rear of the building.”
 of 5 bubbles KerryD644, 22 Feb 2017 | Read review
“Blocks 15 - 18 seems ideal for proximity to pools and restaurants”
 of 5 bubbles christalthomas, 22 Feb 2017 | Read review
“Ask for a suite. Ground floor has swim up pool.”
 of 5 bubbles DMcLe0d, 21 Feb 2017 | Read review
“Try to stay in the original area of the hotel if you have kids, the new areas without kids.”
 of 5 bubbles jwebb2017, 19 Feb 2017 | Read review
“We stayed in Villa 3 on the 3rd floor. This building was central to everything and quiet.”
 of 5 bubbles 448derekg, 18 Feb 2017 | Read review
5 of 5