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Azul Beach Resort The Fives Playa Del Carmen

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Azul Beach Resort The Fives Playa Del Carmen
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5,900 Reviews from our TripAdvisor Community

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Showing 4,961: English reviews
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Playa del Carmen, Mexico
Reviewed yesterday NEWvia mobile

Wow the service was amazing at the Fives! The food we had at the Italian restaurant Arezzo was beyond words. We asked for some modifications to meet food allergies and the effort was exemplary! To have the chief personally come to our table to ensure our dining experience was met in all avenues was incredible! We had a fantastic conversation...

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Helpful?
1Thank Tammiegail
Montreal
Reviewed yesterday NEW

This hotel and grounds are beautiful! We had a room in the essence section building 15, a 5 minute walk from the beach but next to restaurants, bars and lobby. We had a lovely pool beside our building which was very handy after a long day at the beach, there was also a bar at this pool. Our room was...

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Thank saxaphone
Reviewed yesterday NEW

I had an amazing time at Azul Beach. One of the staff members Cristobal Juarez who was on the entertainment team really enhanced my experience. I would highly recommend this resort for a trip with your friends or family. If I had to name a downfall it would be that the rooming of groups were a bit unorganized

Review collected in partnership with this hotel
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1Thank robyncavanagh
Reviewed yesterday NEWvia mobile

After reading several negative about the resorts we were slightly sceptical about choosing the resort for our wedding venue. However, after spending three weeks in the resort I can assure you it doesn't disappoint. Firstly, I'd like to thank all the entertainment team for making our holiday so memorable. We are leaving tomorrow feeling like part of the family. A...

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1Thank Jayne C
Tulsa, Oklahoma
Reviewed yesterday NEW

We had a lovely trip with good friends. Our service was awesome starting with our butler Jose. He was excellent at taking care of us for the week and making us feel at home! Jaime who cleaned our rooms each day was very nice and polite and did a great job! The pool butlers Gaby, Enrique and Luis were excellent...

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Thank gigi81759
Reviewed yesterday NEW

we had a great time at the Azul Fives. The resort is beautiful and very clean , the service is excellent. The waiter name ManueI Casanova in Brasserie restaurant is outstanding.Overall we had a wonderful vacation.

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Thank trisa2017
Reviewed yesterday NEW

Everything about this resort was outstanding: the grounds are beautiful, the food at the restaurants delicious, the suites spacious and comfortable, the service excellent, the staff friendly and helpful. There are pools everywhere - some quiet and some with a more party atmosphere with games and activities provided by the entertainment staff. The resort is absolutely kid-friendly with various activities...

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Helpful?
Thank srtma
New York City, New York
Reviewed 2 days ago NEWvia mobile

Pros: Beautiful grounds and friendly staff. Essence buildings decor is modern and well appointed. Entertainment staff were very good at keeping guests busy; great job! My husband caught mahi mahi and chef at Sea Olive cooked it for us 4 different ways. Delicious! Cons: #1 - Essence suites are far from the beach/main pool and not enough shuttles. Actually they...

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Helpful?
1Thank Lidia S
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Dear Lidia S Thank you for the time taken sharing your feedback with us at Trip Advisor. It is very nice to know that you have enjoyed the Entertainment, the well kept property grounds and the service received by our employees. On the other and I want to apology for the disappointment due to the inconsistence of shuttle service, the...

Reviewed 2 days ago NEWvia mobile

I don't know where to begin with this place. This place is beautiful and clean and there's scheduled activities each day so you're not bored at the resort. Roman Rosaldo one of the activity director is super friendly, kind, and fun he's always there to amp up your mood while you're there! All the staff is super friendly and always...

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1Thank Jessica T
Reviewed 2 days ago NEW

The Azul Fives is absolutely amazing! From the villas, to the beach, to the restaurants, to the customer service, everything was outstanding and far exceeded my expectations! While everyone we came in contact with was more than helpful, there were a few individuals that stood out: Jose, Edgar, and Oscar from Flavours, Mateo from the pool bar, Roman and Alan...

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Helpful?
1Thank Maddi B

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $78 - $1,747 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort The Fives Playa Del Carmen 4.5*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#27 Green Hotel in Playa del Carmen
#30 Top resorts Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#40 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make a point to join the tennis clinics in the morning.”
Talczudner, 23 May 2017 | Read review
“Make sure room is away front construction.”
958samueld, 23 May 2017 | Read review
“Bottom floors with pool availability are best”
daisy262, 22 May 2017 | Read review
“Each to their own, hotel has a variety of rooms to cater for all needs.”
HewieEssex, 22 May 2017 | Read review
“Get a pool view”
StanleyW, 16 May 2017 | Read review
5 of 5
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US$130* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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