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Azul Beach Resort The Fives Playa Del Carmen

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Azul Beach Resort The Fives Playa Del Carmen
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5,910 Reviews from our TripAdvisor Community

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Kansas City, Missouri
Reviewed yesterday NEW

My wife and I had an awesome time at the beach. Gaby hooked us up with a primo Cabana three days running while Enrigue, Louis and Santiago kept our glasses full with cool tasty beverages. We had a great time all around.

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Helpful?
Thank AntoineLeon
Reviewed yesterday NEW

Just returned from 2 weeks holiday at Azul Fives Mexico and i have to say we had an EXELENTE time !! ;) The staff members are super friendly, polite and always smiling! If i had to write every single person the list would be never ending, but i would like to point out a few people that definitely made our...

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Helpful?
Thank Andrea R
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Salt Lake City, Utah
Reviewed 2 days ago NEW

We traveled here last week as a family with 5 children ages 9-17 and had the best vacation ever. We felt so attached to all the workers that we didn't want to leave. They make you feel welcome, special and pampered. Eduardo and Gabriela at reception helped us with some issues with our Jetblue booking. Eduardo put us in villa...

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Helpful?
Thank burnsie93
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Reviewed 2 days ago NEW

I visited Azul Five for 6 days last week for my son's and daughter-in-law’s wedding. It was an amazing time! What a perfect place to handle so many people from two different coasts, all different ages. The inclusive rate was the way to go. No money, no fuss, unlimited food and drink, gorgeous rooms and so many options in a...

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Helpful?
2Thank Deborah R
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Reviewed 2 days ago NEW

We enjoyed our stay in a spacious, comfortable, two-bed-room suite. The kids' room (with two double beds and their own full bathroom) was a distance away from the master suite, giving full privacy and comfort. The suite included a soaker tub, stand-up shower, and rooftop patio. The beach, pools and grounds were beautiful and well maintained. Our stay was made...

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Helpful?
1Thank Launie L
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Virginia Beach, Virginia
Reviewed 2 days ago NEW

I booked our family of 4 vacation 10 months in advance through an exchange with Interval International. We had a 2BR Villa from Sunday, May 14 - Sunday, May 21, 2017. We were celebrating our son's college graduation, as well our 25th wedding anniversary. I had also booked and prepaid our Gourmet Meal Plan and roundtrip private airport transfers with...

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Helpful?
Thank a_cool_mommy
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Brampton, Canada
Reviewed 2 days ago NEW

We had or wedding there last week and we were very satisfied with the resorts service, cleanliness, food & bar service. I had my hair and make-up done by Marilyn and she did a fantastic job. Our bell boy Humberto was also fantastic and more than willing to help with any request we had. The resort is a short 10...

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Helpful?
Thank andreakdelgado
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Reviewed 2 days ago NEW

This hotel is really nice and clean however I'm not giving the five stars and my reasons are: 1) The beach in this hotel is not the best beach the hotel make an awful breakwater because the sea in that part is really wavy, it is like open sea. However the pool near the beach is nice. If you haven't...

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Helpful?
1Thank Carlos V
KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Dear Carlos V thank you for the time taken to share your feedback with us at Trip Advisor about your recent stay at out hotel. It is nice to know that you have enjoyed the Property and well kept garden areas and I appreciate your feedback about the environment for our youngest visitors; however, I am sorry to read that...

Willis, Texas
Reviewed 2 days ago NEWvia mobile

For this specific review, I wanted to focus on one of the fine restaurants in the resort - Mestizo. Couldn't give this encounter enough stars! Food: off the charts! Presentation: off the charts! Hospitality and Service: off the charts! Special "shout-outs" to: Enrique K, our awesome waiter; Sergio, our gracious manager; Gregorio, our superb chef! It happened to be raining...

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Helpful?
Thank 701kathleens
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

Playa del Carmen, Mexico
Reviewed 3 days ago NEWvia mobile

Wow the service was amazing at the Fives! The food we had at the Italian restaurant Arezzo was beyond words. We asked for some modifications to meet food allergies and the effort was exemplary! To have the chief personally come to our table to ensure our dining experience was met in all avenues was incredible! We had a fantastic conversation...

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Helpful?
1Thank Tammiegail
KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del Carmen, responded to this review

Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you again in the future. General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations. ... more   less 

Additional Information about Azul Beach Resort The Fives Playa Del Carmen

Address: Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $77 - $1,731 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort The Fives Playa Del Carmen 4.5*
Number of rooms: 524
Reservation Options:
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Also Known As:
Azul Fives By Karisma Hotel Playa Del Carmen
Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#27 Green Hotel in Playa del Carmen
#30 Top resorts Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#40 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is great. We loved Villa 12 on the ground floor with pool view.”
burnsie93, 25 May 2017 | Read review
“I didn't chose a bottom floor because of pool noise but where we stayed there were few people swimming so not a problem.”
deborahrG8027NA, 25 May 2017 | Read review
“We had a 2BR villa. Villa 4 #403-1 and 2, on the ground floor, HUGE, by the lazy river leading to the swim up pool bar. Very roomy & quiet.”
a_cool_mommy, 25 May 2017 | Read review
“Stay in the older section as the rooms are bigger”
andreakdelgado, 25 May 2017 | Read review
“Make a point to join the tennis clinics in the morning.”
Talczudner, 23 May 2017 | Read review
5 of 5
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US$130* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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