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The Fives Azul Beach Resort Playa Del Carmen

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Traveller (7828)
Pool & Beach (1501)
Room & Suite (1224)
Ratings and reviews
Certificate of Excellence
  • Excellent68%
  • Very good19%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“gin bar”(428 reviews)
“la brasserie”(352 reviews)
“oka sushi”(127 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Rooftop Bar
Fitness centre
Kitchenette
4 Star Hotel
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The...
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Location and contact
Fraccionamiento El Limonar | Xcalacoco, Playa del Carmen 77710, Mexico
19.3 km to Cozumel Airport
11 restaurants are within a 2 km radius
5.8 km from Quinta Avenida
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,730)
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7,298 results
Traveller rating
4,727
1,455
564
277
275
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4,727
1,455
564
277
275
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All reviewsgin barla brasserieoka sushiflavours restaurantessence sectioninfinity poolbedroom sky suitesea oliveprestige memberspool butlersthe cantinaspider monkeysroom servicekids clubgourmet inclusivefull kitchenpoolside grill
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1 - 5 of 7,298 reviews
Reviewed yesterday via mobile

Had the pleasure of dinning at the Koh Thai restaurant and the food was delicious. Martin Melendez, our waiter, gave us the best service possible. Also thanks to Javier and Rodolfo. Thank you guys for making our evening delightful. I totally recomend this place.

Thank Guillermo R
Reviewed yesterday via mobile

This is worst resort I’ve ever stayed at in Mexico. The service is the worst ever and you can never get a shuttle unless your a prestige member. I only give thanks to Braulio and Ruben who did all they could to help me with...More

2  Thank jchowww
Response from KarismaHotelsResorts, Hotel management team at The Fives Azul Beach Resort Playa Del CarmenResponded yesterday

Dear jchowww Thank you very much for taking the time to share your experience on TripAdvisor, it was an honor to host your recent stay at The Fives Azul Beach Resort Playa Del Carmen by Karisma While I am very happy to know you did...More

Reviewed 2 days ago via mobile

The food was amazing, the service was excellent and the manager Julian was so nice so as Martin Mendez our waiter. Also the resort is the best one I've visited so far in playa del carmen. Highly recommended,

Thank Pab L
Reviewed 2 days ago via mobile

Amongst the restaurants in Fives Azul Resort Playa del Carmen Mexico, KOH THAI is the best restaurant! Excellent food! Plus the service you get from MARTIN MENDEZ and JAVIER! Fast service and they make sure you’re well taken care of.

Thank groovysanguine
Reviewed 2 days ago via mobile

Ate at Koh Thai and the service by Martin Mendez and Javier was very good. They were very diligent and made sure everything came out ok! Definitely a must go if you are staying at The Fives Azul. Make sure to make reservations at least...More

Thank Jacob B
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Breakfast included
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Tennis Court
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$146 - US$982 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#26 Green Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$146 - US$982 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#26 Green Hotel in Playa del Carmen
#30 Family Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#79 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (7828)
Pool & Beach (1501)
Room & Suite (1224)
Dining (972)
Family and Play Areas (86)
Amenities (63)
Business Centre & Event Rooms (36)
Questions & Answers
Ask a question
EnDorphine155
July 17, 2018|
Answer
Response from Chris D | Reviewed this property |
yes but for a new building near the beach. You really don't notice
0
Votes
catin t
July 15, 2018|
Answer
Response from Marlene L | Reviewed this property |
Surprisingly not as bad as 2 months ago at another resort no less than a few miles away from this one. I was pretty surprised but did make sure that we brought along repellent anyway. I would suggest to do the same as it... More
1
Vote
Derek Y
July 14, 2018|
Answer
Response from Amber G | Reviewed this property |
Essence suites are the new buildings 15 (maybe 14)-19 they are to the left of the lobby. The rooms are nicer but smaller by just a little bit. We prefer essence section. Close to food but a 7 minute walk with a stroller and... More
0
Votes
Room Tips
"Swim out to pool room a must and treat yourself to a cabana with picnic."
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"Provide better customer service and manage the house keeping staff better."
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"Get a ground floor unit if you can"
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"Shower is amazing, but be very careful when using the shower hose. Outside of the shower floods very easily."
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