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The Fives Azul Beach Resort Playa Del Carmen

Traveller (8333)
Pool & Beach (1529)
Traveller (8333)
Pool & Beach (1529)
Room & Suite (1255)
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About
  • Excellent67%
  • Very good19%
  • Average7%
  • Poor3%
  • Terrible4%
Certificate of Excellence
GreenLeaders Silver level
Located just 10 minutes from charming Playa del Carmen, Azul Fives Hotel is noted for enormous suites designed for families and friends with up to three bedrooms with rooftop decks. Activities and special experiences foster togetherness for families, couples and groups of friends. The 360-suite hotel offers the renowned Gourmet Inclusive® concept, as well as flexible meal plan options to suit all agendas. Private barbecues highlight family activities, and the Kid’s Club sponsored by Fisher-Price® caters to children. Rooftop Weddings inspire soon-to-be-married couples. The 24-hour room service and full-service concierge ensure memorable vacations.
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Property amenities
Business Centre with Internet Access
Tennis Court
Children Activities (Kid / Family Friendly)
Breakfast included
Pool
Room Service
Free Parking
Restaurant
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Microwave
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Good to know
HOTEL STYLE
Green
Family Resort
HOTEL CLASS
Location
Full view
Getting there
Cozumel Airport19 km
Cancun Airport45 km
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Nearby restaurants
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Nearby attractions
See all nearby attractions
Reviews (9,433)
Filter reviews
7,763 results
Traveller rating
5,082
1,525
584
289
283
Traveller type
Time of year
LanguageEnglish
More languages
5,082
1,525
584
289
283
Show reviews that mention
All reviews gin bar la brasserie infinity pool oka sushi essence section flavours restaurant bedroom sky suite sea olive prestige members pool butlers the cantina spider monkeys room service kids club gourmet inclusive full kitchen poolside grill
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1 - 5 of 7,763 reviews
Reviewed today via mobile

Loved the food at this Resort. Best food I have had in Mexico and the wait staff were extremely friendly. Our guy Martin Mendez at the Oriola restaurant kept us well fead and entertained the entire time. Unlike some of the Cuban resorts I have...More

Thank travelbugguyToronto
Reviewed yesterday via mobile

The Fives was the second Karisma resort I have stayed at and I have to say Karisma really knows what they're doing! Resort was modern, clean and had all the amenities. Staff were amazing (Patrico at the main pool bar and Alejandro at the Bali...More

1  Thank X7389SSrebeccas
Response from KarismaHotels, Manager at The Fives Azul Beach Resort Playa Del CarmenResponded today

Dear X7389SSrebeccas Thank you so much for choosing The Fives Azul Beach Resort Playa del Carmen by Karisma for your recent vacation. We understand that we are one of many hotels in the Riviera Maya and truly value you as a loyal guest. We feel...More

Reviewed yesterday via mobile

The Thai restaurant was amazing. Super well decorated and loved how the waiters were dressed. They were able to accommodate a table of 13 of us. The food was so delicious. Our servers and the manager Julian Javier and Martin were awesome!!! Love the Azul...More

1  Thank nicoledacosta
Response from KarismaHotels, Manager at The Fives Azul Beach Resort Playa Del CarmenResponded today

Dear nicoledacosta Thank you for returning to our property once again and for your wonderful comments regarding your stay. We appreciate your compliments for our team members that offered amazing service and made your stay memorable. Thank you again and we look forward to your...More

Reviewed yesterday

We just got home from a week at the Fives and can't wait to go back again. I stayed with my wife and 12 year old daughter and we all had a great time. The resort had everything that we wanted so we never left...More

1  Thank RobB-Canada
Response from KarismaHotels, Manager at The Fives Azul Beach Resort Playa Del CarmenResponded today

Dear RobB-Canada Thank you for your recent review, we truly value the time taken to share your experiences and the detail mentioned. We appreciate your comments and are thrilled to know how memorable and special your stay was with us, especially your experiences at our...More

Reviewed 2 days ago via mobile

This was our second visit to Azul fives. We are a family of 4 with 2 tweens. Our experience was even better than our first visit years ago. The food was excellent , the property was beautiful. A highlight of our trip was seeing the...More

1  Thank Stay802904
Response from KarismaHotels, Manager at The Fives Azul Beach Resort Playa Del CarmenResponded yesterday

Dear Stay802904 Thank you for returning to our property once again and for your wonderful comments regarding your stay. We appreciate your compliments for our team members that went above and beyond to make your stay incredible and memorable. We will be sure to share...More

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Questions & Answers
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Sarah F
November 17, 2018|
Answer
Response from kikidollface | Reviewed this property |
We got a taxi which the hotel sorted at 17 dollars took about 15:20 mins. You couldn’t walk on roads as it’s a motorway but I heard you can walk along the beach and it would take about 40/50 mins.
0
Votes
Departure16691916121
November 17, 2018|
AnswerShow all 2 answers
Response from foodlovers69 | Reviewed this property |
Yes it dose not sure about the cost.
0
Votes
Room Tips
"We stayed close to the adults only area"
Chelsey_o11
2 days ago
Read review
"Ask for new villa. "
kikidollface
2 days ago
Read review
"Cleaner rooms, upgrade your appliances, fix brown water issue, clean and update the jacuzzi "
travelwithswag
2 days ago
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"If you come and go a lot, be aware the room clean up takes a few hours, plan that and use the door handle..."
Flyer821927
2 days ago
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PRICE RANGE
US$147 - US$1,050 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
azul fives by karisma hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
524
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