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    Azul Beach Resort The Fives Playa Del Carmen

    Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
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    2017-08-08 2017-08-09
    Traveller (6048)
    Pool & Beach (1284)
    Room & Suite (980)
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    Overview
    • Excellent65%
    • Very good21%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,152 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Petit Lafitte
    1,531 reviews
    #7 of 209 hotels in Playa del Carmen
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,418 reviews
    #59 of 209 hotels in Playa del Carmen
     
    Grand Velas Riviera Maya
    3,142 reviews
    #2 of 209 hotels in Playa del Carmen
     
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    Rooms
    Aug 8Aug 9
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,214)
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    There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
    See the most recent reviews

    601 - 605 of 5,239 reviews

    Reviewed 20 March 2017 via mobile

    With so many hotels to choose from and much research, we finally chose the Azul Fives. The biggest question mark that we had about choosing this hotel was the fact that the rooms did not have a beach view. I love pulling back the curtains...More

    Thank Stevieg22
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 21 March 2017

    The wellbeing of our guests is primordial to us and I was please to read that our team good care of you and your family. Thanks you again for your detailed feedback, we are looking forward to see you again in sunny Azul Fives Renaud...More

    Reviewed 20 March 2017

    Thank you to Sarai, Valeria, Zaira, Olympia, Yolanda and Eli for making the kids' club so amazing. They were caring, fun, friendly and polite. I had no hesitation leaving my kids with these capable care givers.

    Thank Nancy C
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 21 March 2017

    We appreciate you taking the time to write a review on your recent stay. We are happy to hear that you experienced great service from kids club staff and we will be sure to recognize their efforts. Renaud Pfeifer General Manager

    Reviewed 19 March 2017 via mobile

    Served by Andy Faud, I was very pleased with the food and service. I started my meal with the Scallops and Onion soup. Both were fresh and delicious. As my main I got the steak, which was cooked to perfection! Andy was attentive and friendly,...More

    Thank Teddy V
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 21 March 2017

    Thank you for your lovely review and so happy that you had an amazing stay with us. We all work hard to try and exceed all our guests’ expectations and on this occasion we succeeded again! Please come back and visit us again soon. Renaud...More

    Reviewed 19 March 2017

    We spent a lot of money to get the upgraded rooftop suite which at first sight was a great setup. The second night, the air conditioner backed up & started raining water through the lights in the bathroom while we slept. I tried to catch...More

    1  Thank windex1
    Response from KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del CarmenResponded 21 March 2017

    Dear windex1 thank you for the time taken to share to your comments at Trip Advisor with us at Trip Advisor. I am sorry about the inconvenience due to the leaking in the assigned Suite and the disappointment in the service received upon having reported...More

    Reviewed 19 March 2017 via mobile

    Spent the past week in building 15 third floor 3 bedroom suite (6 adults). Pascual was our personal butler and was very attentive and delivered on our every wish. Had the Presidential Emerald features including massages, mani/pedi and excursions. All were excellent, had the first...More

    2  Thank GO-PAC-GO
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 21 March 2017

    Thank you so much for taking the time to share your kind remarks about your experience at The Azul Fives Hotel. I am glad to hear you enjoyed your stay. Thank you for choosing our address for your vacation we do hope to welcome you...More

    Paradisus by Melia Playa Del Carmen La Esmeralda
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    Grand Velas Riviera Maya
    3,142 reviews
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$209 - US$1,206 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Green Hotel in Playa del Carmen
    • #30 Top resorts Hotel in Playa del Carmen
    • #39 Luxury Hotel in Playa del Carmen
    • #41 Spa Hotel in Playa del Carmen
    • #42 On the Beach Hotel in Playa del Carmen
    • #43 Family Hotel in Playa del Carmen
    • #79 Romantic Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 524
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Orbitz, TravelUp, Agoda, Travelocity, TripOnline SA, HotelsforEveryone, Cancelon, Cheap Tickets, Hotwire, getaroom.com, HotelQuickly and Evoline ltd so you can book your Azul Beach Resort The Fives Playa Del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Azul Fives By Karisma Hotel Playa Del Carmen ,
    • Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
    Add Photo Photos
    Traveller (6048)
    Pool & Beach (1284)
    Room & Suite (980)
    Dining (856)
    Hotel & Grounds (3045)
    Family and Play Areas (83)
    Bathroom (76)
    Business Centre & Event Rooms (36)
    Nearby
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    2.85 km away
     
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    Ask a question
    Questions & Answers
    pstmstr
    26 July 2017|
    AnswerShow all 2 answers
    Response from Richardkatie | Reviewed this property |
    It's both depending on who you book with and what type of holiday you choose. Speak to a travel agent they will give you the options and book it for you.
    1
    Vote
    Olivia S
    26 July 2017|
    Answer
    Response from Richardkatie | Reviewed this property |
    Yes it's suitable for couples but this resort as with most other Mexican resorts does have a lot of children as it's a nice place to bring them with great facilities. We stayed here at the end of May and took our 3 and 1... More
    0
    Votes
    love2shop1990
    26 July 2017|
    AnswerShow all 2 answers
    Response from JelenaKarisma | Property representative |
    Hi love2shop1990, please check karismahotels website for more details on the "returning guest" section (at the bottom of the home page) Kind regards!
    0
    Votes
    Room Tips
    "Swim up rooms on first floor, third floors have roofs with hot tubs. Lower villa numbers are closer to the..."
    Read review
    "Great rooms"
    Read review
    "All rooms that we saw were gigantic, even the 1 bedrooms."
    Read review
    "Rooms in Block 5 are closest to the beach"
    Read review
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