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    Azul Beach Resort The Fives Playa Del Carmen

    Predio El Limonar Fraccion 2 | Xcalacoco, Playa del Carmen 77710, Mexico
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    2018-01-01 2018-01-02
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    US$1,304
    US$1,102
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    Traveller (6585)
    Pool & Beach (1354)
    Room & Suite (1027)
    Overview
    • Excellent66%
    • Very good20%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “la brasserie” (270 reviews)
    “zky bar” (184 reviews)
    “sky suite” (176 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Jan 1Jan 2
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (6,894)
    There are newer reviews for Azul Beach Resort The Fives Playa Del Carmen
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    711 - 715 of 5,807 reviews

    Reviewed 26 June 2017

    Another memorable vacation in this wonderful resort. This time with my youngest son, daughter in law & their 2 kids, my brother & sister in law. We had villa 17 which is quite far from the beach but a newer room compared to our last...More

    Thank Mariaajax
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 27 June 2017

    Thank you very much for your preference and for your fourth visit to Azul Fives by Karisma your point of view as a repetitive guest is very valuable to us. We celebrate the fact that you did enjoy the Mexican warm hospitality provided by all...More

    A TripAdvisor Member
    13
    Reviewed 26 June 2017 via mobile

    The customer service was terrible overall. There were nice staff BUT they never answered when you call the reception/concierge.. I waited 4 hours to get clean towels, 2 days to get a crib for my 2 month baby, they never had available golf cars so...More

    3  Thank A TripAdvisor Member
    Response from KarismaHotelsResorts, General Manager at Azul Beach Resort The Fives Playa Del CarmenResponded 28 June 2017

    Dear Guest, Thank you for your review, detailing your experiences from your stay with us, firstly please accepts our apologies for the areas that we fell short of expectations. We never like to hear that any guest has been disappointed with their experience and we...More

    Reviewed 25 June 2017

    My family and I just returned from the Azul Fives resort, and we thought that it was amazing. There were twelve of us staying there, four families, and each family had their own suite. The suites were very nice and large. My husband and I...More

    2  Thank PeggyManning
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 26 June 2017

    Thank you for your review. We are very delighted to hear that you enjoyed your time with us and we hope our wonderful team were able to make your stay most comfortable. We look forward to seeing you again soon. Renaud Pfeifer General Manager

    Reviewed 25 June 2017

    My girlfriend and I stayed for one week in mid-June 2017. We were both blown away with the variety of food and the quality of the food and service. The staff, starting from the front desk to the gardeners were fantastic. Everyone seemed to take...More

    Thank Andy C
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 26 June 2017

    Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We'd like to thank you for choosing to stay at our resort and hope so to welcome you back very soon. Renaud Pfeifer General Manager

    Reviewed 24 June 2017 via mobile

    I am a trip advisor junky I have read all the reviews for this resort so while I lay in bed my last night here all I can say is wow. It is an all inclusive resort so with that being said yes you need...More

    Thank Garyofam
    Response from KarismaHotelsResorts, Director General at Azul Beach Resort The Fives Playa Del CarmenResponded 26 June 2017

    Thank you for sharing your feedback with us on your recent experiences at the Azul Fives by Karisma, we are very happy to know that we could provide you with a relaxing vacation, and that you enjoyed it. all that Riviera Maya has to offer....More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$208 - US$1,496 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #26 Green Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #31 Top resorts Hotel in Playa del Carmen
    • #40 Luxury Hotel in Playa del Carmen
    • #42 Spa Hotel in Playa del Carmen
    • #43 On the Beach Hotel in Playa del Carmen
    • #79 Romantic Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 524
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, TravelUp, Hotels.com, Orbitz, Hotwire, Travelocity, HotelsforEveryone, Evoline ltd, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Azul Beach Resort The Fives Playa Del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Azul Fives By Karisma Hotel Playa Del Carmen ,
    • Azul Beach Resort The Fives Playa Del Carmen Riviera Maya, Mexico
    Add Photo Photos
    Traveller (6585)
    Pool & Beach (1354)
    Room & Suite (1027)
    Dining (893)
    Hotel & Grounds (3425)
    Family and Play Areas (84)
    Bathroom (78)
    Business Centre & Event Rooms (36)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Grand Velas Riviera Maya
    3,326 reviews
    1.57 km away
     
    Petit Lafitte
    1,592 reviews
    .25 km away
     
    Viceroy Riviera Maya
    1,183 reviews
    .09 km away
     
    Fairmont Mayakoba
    4,289 reviews
    2.66 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    srk6268
    13 December 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hello, I would kindly like to inform you that all of Karisma Hotels & Resorts’ properties make every effort to eliminate and control the mosquito, going above and beyond preventative measures set by the World Health... More
    0
    Votes
    Room Tips
    "If you can afford it, go for an upgrade into a suite!"
    Read review
    "We were there with a large group, and every room we saw was very nice."
    Read review
    "My balcony was projected into the protected green space where birds and spider monkeys frolicked."
    Read review
    "worst hotel you have to walk a lot"
    Read review
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