We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Hacienda Real del Caribe

getaroom.comUS$48*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$61*
US$48*
US$50*
US$61*
US$48*
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Hotel Hacienda Real del Caribe
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

528 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 210: English reviews
Start your review of Hotel Hacienda Real del Caribe
 Click to rate
Reviewed 4 days ago NEWvia mobile

I like to preference my reviews with what we normally do. My husband and I normally travel to Playa del Carmen and routinely stay in 3-4 star all inclusive resorts. We decided this time we were going to try close to 5th Avenue. Hotel: Super close to 5th avenue. Very beautiful and quaint hotel. The grounds are well kept. The...

 Report
Helpful?
Thank ChicagoSpaniard
Reviewed 1 week ago via mobile

My girlfriend and I stayed for one night during a stop off, and found the place average. We were on the top floor, room 319 and could hear really loud noise from the clubs and bars outside until around 4am. Fortunately we had earplugs. Also a bit of damp in the room behind the door. The place could do with...

 Report
Helpful?
Thank Stephen M
Bucharest, Romania
Reviewed 1 week ago

Central location, 3 min walk from the main street in Playa del Carmen (Avenida 5), very nice staff, large rooms. The rooms with street view are very noisy as the are a lot of clubs and pubs around with loud music until 6 am. The interior rooms are more quiet. Valet parking at the hotel.

 Report
Helpful?
Thank Laura C
Merida, Mexico
Reviewed 19 April 2017

Spent 2 nights here. Great location. Clean, spacious and comfortable room and gorgeous courtyard with greenery and swimming pool. However extremely loud at nights when you're trying to sleep; noise coming from both people at the pool and then after midnight from nearby bars and clubs. Had to use earplugs on both nights and it was not even a weekend....

 Report
Helpful?
Thank paulynnita
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hello ! Thank you so much for your comments, and we apologize about the chair for your husband, we are taking your comments ver well so we can improve, we are sure on your next visit here your home away from home you will see all the improvements. Serving you is a privilege!

Reviewed 12 April 2017 via mobile

Beautiful hotel and a majestic pool. Wonderful pulled pork street tacos on the side of the hotel. It was a little loud at night but my family slept right through it. Upon checkout we were in our cab and Jorge sought us out as housekeeping was quick and found my daughters favorite stuffed animal. We will come back and enjoy...

 Report
Helpful?
Thank Andrew B
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hello Andrew!!! Thank you so much for your comments, you are very important for us , we hope your next visit to riviera Maya we can be your host. We look forward to hosting you! Serving you is a privilege!

Niagara Falls, Canada
Reviewed 6 April 2017

Nice-looking hotel with pleasant, helpful staff and comfortable rooms. The unusual decor and Mexican feel, make this place a positive experience for the tourist. The only drawback is that the towels and bed sheets smell like sewage or seaweed! If they can fix that, I will be more than happy to return!

 Report
Helpful?
Thank blackirishman2015
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hello!!!!! Thank you so much for comments, we increase our towels inventory and we have new ones, so you can come back soon :) . We look forward to hosting you. Serving you is a privilege!

Montreal, Canada
Reviewed 5 April 2017

Hi My Name Is Michael Ponari From Montreal Canada. First Time In Playa Del Carmen In Mexico. I Was At The Hacienda Real Hotel From The 19th Of March 2017 To The 3rd Of April 2017 For My Vacation WOW WOW WOW ....!!!! It Was Great...!!!. A Special Thanks to The Staff ( Lulu And Her Staff Ama De Llaves...

 Report
Helpful?
1Thank michaelponari
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hello Michael. Our brother from Canada, you are so special for us, we miss you already. We have no words to thank you, we are waiting for you next vacations in Playa del carmen. Remember this is your home away from home. Srving you is privilege!

Reviewed 2 April 2017

Stayed here one night in transit from Cozumel to the Cancun airport. I didn't want to get up too early to catch the ferry. Very clean and comfortable. Location is amazing, a block from the ADO bus station, half a block to 5th Ave and a couple blocks to the beach. Not a resort hotel but great for what it...

 Report
Helpful?
1Thank Steve J
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hello Steve!!!! Thank you so much for your comments, this is your home away from home. We look forward to hosting you ! Serving you is a privilege!!!

Glasgow, United Kingdom
Reviewed 2 April 2017 via mobile

We stayed for 4 nights at the end of a 2 week tour of Mexico. The location of the hotel was great with the main shopping and restaurants within only a couple of minutes walk away. Our room was on the 3rd floor and faced the main road. The room was very comfortable and clean. Breakfast was good although on...

 Report
Helpful?
1Thank djhunter77
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hello!!! Thank you so much for your comments, for us are very important, about the towels we just increase the inventory. We look forward to hosting you. Serving you is a privilege!

London, United Kingdom
Reviewed 26 March 2017

Hacienda Real is affordable and nice place to stay. It situated close to main walk and very close to beach. Rooms are very comfortable and nice however would be nicer with bit renovation. Staff , especially Karen is so helpful and friendly. They always happy to give you some advices about close attractions and restaurants. Hotel is quiet at night...

 Report
Helpful?
Thank Jack_london007x
Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del Caribe, responded to this review

Hello Jack! Thank you for your comments , your comments are very important for us, we are working in a renovation. We look forward to hosting you ! Serving you is a privilege!

543 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (296)
Viewed
Room/Suite (64)
Viewed
Pool/Beach Area (48)
Viewed
Hotel & Grounds (67)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (10)
Viewed
View from Room (13)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (88)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (225)
Viewed
Amenities (15)
Viewed
Pool (23)
Viewed
Queen Room with Two Queen Beds (47)
Viewed
Queen Room with Two Queen Beds (Inside View) (47)
Viewed
Dining (10)
Viewed
The Hotel (83)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (6)
Viewed
View from Room (3)
Viewed
Dining (1)
Viewed
Other (5)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.5 km away
Hotel Hacienda del Caribe
Hotel Hacienda del Caribe
#124 of 214 in Playa del Carmen
307 reviews
0.1 km away
Hotel Hacienda Maria Bonita
Hotel Hacienda Maria Bonita
#145 of 214 in Playa del Carmen
234 reviews
0.4 km away
Koox Caribbean Paradise Hotel
Koox Caribbean Paradise Hotel
#122 of 214 in Playa del Carmen
360 reviews
Show Prices
Show Prices
Show Prices
1.3 km away
Sunrise 42 Suites Hotel
Sunrise 42 Suites Hotel
#66 of 214 in Playa del Carmen
290 reviews
0.2 km away
Hotel Playa del Karma
Hotel Playa del Karma
#130 of 214 in Playa del Carmen
557 reviews
0.5 km away
El Acuario Hotel
El Acuario Hotel
#89 of 214 in Playa del Carmen
257 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Hacienda Real del Caribe, is characterized by its colonial style, which makes your stay an unforgettable.A few steps from the hotel, you can enjoy the beautiful 5th Avenue and the Caribbean Sea; Meet our lovely town and we'll do the rest.Our rooms have an elegant, cozy and colonial design emitting a relaxed atmosphere and thanks to our personalized service we exceed your expectations. ... more   less 

Additional Information about Hotel Hacienda Real del Caribe

Address: Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $54 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Hacienda Real del Caribe 4*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cancelon, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hotel Hacienda Real del Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Hacienda Real Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#15 Best Value Hotel in Playa del Carmen
#56 Luxury Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Hacienda Real del Caribe staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Hotel Hacienda Real del Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with pool view, interior rooms”
lauracO3404NX, 17 May 2017 | Read review
“Our room (2nd floor on a corner with balcony facing the street) was very loud at nights and had very slow wifi connection.”
paulynnita, 19 Apr 2017 | Read review
“All The Room,s Are Great And Beautiful And The Pool WoW”
michaelponari, 5 Apr 2017 | Read review
“it's better to have room with swimming pool view. They are more quiet at night”
Jack_london007x, 26 Mar 2017 | Read review
“Rooms with a courtyard view are quiet”
293kayb, 19 Mar 2017 | Read review
5 of 5
getaroom.com
US$48* /night
View Deal
Booking.comUS$50
TripAdvisorUS$48
HotelQuicklyUS$61
View all 7 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates