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    Hotel Hacienda Real del Caribe

    Av. 10 Calle 10 Norte | Col. Centro, Playa del Carmen 77710, Mexico
    011 52 55 5351 7374
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    2017-12-25 2017-12-26
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    Savings alert: 16% below average rate

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    US$128
    US$114
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    Traveller (360)
    Room & Suite (185)
    Storyboard
    Overview
    • Excellent38%
    • Very good29%
    • Average17%
    • Poor6%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Suites
    Concierge
    Wheelchair Access
    Private Balcony
    3.5 Star Hotel
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    Offers from Hotel Hacienda Real del Caribe
    Offers & Announcements: 30% off room rate
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (607)
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    11 - 15 of 223 reviews

    Reviewed 13 July 2017 via mobile

    Family traveling with older kids- I really wanted to like this hotel. It seemed charming and pleasant and staff members are very friendly. I expected some level of street noise but our rooms on the second floor, are directly across the street from a bar/club...More

    Thank gbugsch
    Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del CaribeResponded 14 July 2017

    Hello! We really sorry for all inconveniences we are working hard about the outside noise. Serving you is a privilege!

    Reviewed 12 July 2017 via mobile

    Nice hotel located directly behind 5th Ave short walk anywhere. Parking on site free, great customer service. Pool was clean and so was rest of hotel good for families. Good value for your money, internet was the only poor thing. Room 310 was quiet and...More

    Thank Travel239
    Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del CaribeResponded 14 July 2017

    Hello! Thank you so much for your comments. We look forward to hosting you! Serving you is a privilege!

    Reviewed 7 July 2017 via mobile

    I stayed for two nights at the Hacienda Real on 10th Ave. and 10th St. in Playa Del Carmen. I was disappointed when I first walked in because they were doing major construction all around the hotel including roofing in the hotel which woke me...More

    Thank campo84748
    Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del CaribeResponded 14 July 2017

    Hello! Thank you so much for your comments, we are sorry for all inconveniences we cause to your vacations, we are going to improve the free wifi service, we are changing the mattresses of all hotel. We look forward to hosting you ! Serving you...More

    Reviewed 15 June 2017

    It is cheap for the location and value.The hotel is nicely located close too the main touristic corridor. It is pretty nice and the rooms are large. However, the bathroom is weird as water will fall on the floor.

    Thank Dcharles1980
    Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del CaribeResponded 29 June 2017

    Hello, Charles! Thank you so much for your comments, abotu the water falling on the floor we are going to fix it. We look forward to hosting you! Serving you is a privilege!

    Reviewed 13 June 2017

    Last hotel on our tour, and probably not an area we would generally go to as a purpose built resort. Taking note of the comments about noise, we asked for a quiet room, and were given room 106 adjacent to the pool - and also...More

    Thank Colin P
    Response from Paulina M, Director de Relaciones Públicas at Hotel Hacienda Real del CaribeResponded 15 June 2017

    Hello, Mr. Colin! Thank you so much for your comments, we are taking every suggestion to improve. We look forward to hosting you! Serving you is a privilege!

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$49 - US$322 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Best Value Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 58
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsforEveryone, Expedia, Hotwire, Orbitz, Travelocity, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Hotel Hacienda Real del Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Hotel Hacienda Real Del Caribe Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (360)
    Room & Suite (185)
    Pool & Beach (77)
    Dining (15)
    Hotel & Grounds (298)
    Bathroom (14)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Tony B
    3 October 2017|
    Answer
    Response from Paulina M | Property representative |
    Hola, Today is sunny right now
    0
    Votes
    Google Translation
    Tony B
    29 August 2017|
    Answer
    Response from betti_glier | Reviewed this property |
    Yes, they do..
    0
    Votes
    Room Tips
    "Anything on the interior side of the hotel is good"
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    "Taking note of the comments on noise, I would suggest the rooms facing inwards would be quieter; we had no..."
    Read review
    "Rooms with pool view, interior rooms"
    Read review
    "Our room (2nd floor on a corner with balcony facing the street) was very loud at nights and had very slow..."
    Read review
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