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    Banyan Tree Mayakoba

    Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
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    2017-12-24 2017-12-25
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     29 people are viewing this hotel
    US$1,399
    US$1,399
    US$1,399
    Traveller (2287)
    Room & Suite (1039)
    Storyboard
    Overview
    • Excellent85%
    • Very good10%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Butler Service
    Self-Serve Laundry
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Banyan Tree Mayakoba
    Offers & Announcements: Early Booking Special!
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,178)
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    1 - 5 of 1,844 reviews

    Reviewed yesterday

    We have been Banyan Tree Mayakoba fans since its opening. After our last visit I can honestly say the resort just keeps getting better. The service, food, villas, beach and amenities are all top shelf. There is NOTHING about the Banyon that I don't like!...More

    Thank Tyme4atrip
    Hotel's Favourite
    Reviewed 3 November 2017

    Quite frankly, I've stayed 8 of the top 10 resorts in the world, and I swear this resort has better service than all 8 of those resorts. The customer service here is on a level unlike I've ever seen. Every single employee not only memorizes...More

    4  Thank djcurfew
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 7 November 2017

    Dear djcurfew, Thank you very much for your posting on Tripadvisor. We are delighted to hear that you enjoyed the comfort and space of your villa, services and most of all, our staff professionalism and kindness. We are dedicated and committed to ensure each of...More

    Reviewed 3 days ago

    The most relaxing & enjoyable experience I have ever had. The best food. Everyone was very pleasant & couldn't do enough for us. I loved the villa we stayed in. The warm pool. The attentive service we received from the people that took care of...More

    Review collected in partnership with Banyan Tree
    Thank Edward K
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded yesterday

    Dear Edward K, Thank you for sharing your experiences of your vacation, we truly appreciate your comments and look forward to welcoming you again at Banyan Tree Mayakoba. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

    Reviewed 3 days ago

    We stayed at the 3BR family residence recently. No complaints about the residence and the amenities in our villa and the property. They treated our kids to milk and cookies upon arrival, especially for my son's birthday! That was really awesome. It's the little gestures...More

    1  Thank mngrl08
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded yesterday

    Dear mngr108, Thank you for your recent stay and feedback I have taken note of all comments, concerns, and suggestions. In my time in the hotel, I have listened to the guests, to identify what is wanted and needed within the hotel and I would...More

    Reviewed 3 days ago

    My fiancè and I recently stayed at Banyan Tree Mayakoba. We weren't quite sure what to expect as it was our first time in Riviera Maya. I can start off by saying we will definitely be back next year...and probably every year after that. This...More

    Review collected in partnership with Banyan Tree
    1  Thank AlexRL419
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded yesterday

    Dear AlexRL419, Thank you for your wonderful review of your 1st visit to Banyan Tree Mayakoba; it was a pleasure to host your holiday. I very much enjoyed reading your comments, as I am sure many others will to. It is very rewarding to know...More

    Fairmont Mayakoba
    4,279 reviews
    #11 of 213 hotels in Playa del Carmen
    0.5 km
     
    Rosewood Mayakoba
    1,774 reviews
    #1 of 213 hotels in Playa del Carmen
    1 km
     
    Grand Velas Riviera Maya
    3,326 reviews
    #3 of 213 hotels in Playa del Carmen
    1.1 km
     
    Viceroy Riviera Maya
    1,181 reviews
    #14 of 213 hotels in Playa del Carmen
    2.2 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$666 - US$1,867 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa del Carmen
    • #2 Luxury Hotel in Playa del Carmen
    • #2 Spa Hotel in Playa del Carmen
    • #2 On the Beach Hotel in Playa del Carmen
    • #8 Romantic Hotel in Playa del Carmen
    • #11 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Sabre Hospitality Solutions, Hotels.com, Travelocity, Hotwire, Cheap Tickets, HotelsforEveryone, Cancelon, HotelQuickly, getaroom.com, Evoline ltd and TripOnline SA so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Banyan Tree Mayakoba Hotel Playa Del Carmen ,
    • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (2287)
    Room & Suite (1039)
    Pool & Beach (445)
    Dining (298)
    Hotel & Grounds (1545)
    Bathroom (88)
    Family and Play Areas (32)
    Business Centre & Event Rooms (22)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Grand Velas Riviera Maya
    3,326 reviews
    1.13 km away
     
    Rosewood Mayakoba
    1,774 reviews
    1.02 km away
     
    Viceroy Riviera Maya
    1,181 reviews
    2.20 km away
     
    Fairmont Mayakoba
    4,279 reviews
    .49 km away
     
    Nearby Restaurants
    Saffron
    283 reviews
    .13 km away
    El Puerto
    144 reviews
    .39 km away
    Piaf Restaurant
    106 reviews
    1.04 km away
    Cocina Milagro Restaurant
    49 reviews
    1.35 km away
    Nearby Attractions
    Tres Rios Ecopark
    197 reviews
    3.19 km away
    KayTours
    414 reviews
    1.37 km away
    Co.Cos Culinary School & Catering
    238 reviews
    1.59 km away
    Rancho Baaxal
    550 reviews
    3.16 km away
    Ask a question
    Questions & Answers
    Edward T
    23 October 2017|
    Answer
    Response from GM_Peter_Hechler | Property representative |
    Dear Edward T, We have an indoor kids meeting point nearby the Sands Beach Club . For a 2 year old baby, parents are required to be with present or hire a nanny service. Kind regards, Peter Hechler General Manager
    0
    Votes
    Google Translation
    Karthik_KK
    18 October 2017|
    AnswerShow all 2 answers
    Response from GM_Peter_Hechler | Property representative |
    Dear Karthik_KK There are taxis on site, 24 hours, a one way trip on a regular car (4 guests) it’s around 250MX. Kind Regards, Peter Hechler General Manager
    1
    Vote
    Google Translation
    Kristeeleigh
    8 October 2017|
    Answer
    Response from GM_Peter_Hechler | Property representative |
    Dear Kristeeleigh, All villas constantly renovated, recently the Bliss Pool Villas with heating pool system , renovated details in pool and bathroom area as well. Kind Regards, Peter Hechler General Manager
    0
    Votes
    Google Translation
    Room Tips
    "Most rooms are a bike ride or golf cart ride to the beach. There are oceanfront villas but they are a bit..."
    Read review
    "I left cash on the nite stand."
    Read review
    "We loved staying down by the beach"
    Read review
    "They are all good even the entry level Bliss villas..."
    Read review
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