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2017-10-29 2017-10-30
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    Banyan Tree Mayakoba

    Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
    Hotel website
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    Lowest prices for your stay
    2017-10-29 2017-10-30
     43 people are viewing this hotel
    US$613
    US$552
    SAVE US$61
    US$569
    US$569
    Traveller (2224)
    Room & Suite (1032)
    Storyboard
    Overview
    • Excellent85%
    • Very good10%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Butler Service
    Self-Serve Laundry
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Banyan Tree Mayakoba
    Offers & Announcements: Get $60 USD Spa Credit!
    Hotel deals
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$552
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      US$569
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    Write a Review
    Reviews (2,127)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,803 reviews

    Reviewed today

    Excellent hotel everyone is very friendly and trying very hard to please,the spa is outstanding The restaurants and the Spa are very expensive ( Higher then New York City) I Very highly recommend this hotel

    Review collected in partnership with Banyan Tree
    Thank thomasnS6806BD
    Hotel's Favourite
    Reviewed 1 week ago

    We were nervous about returning to BTM again because we had such a wonderful time last year and thought it couldn't be topped. We're so glad we returned because it was even better this year! The facilities and villas are exceptional but what truly makes...More

    Review collected in partnership with Banyan Tree
    Thank samg32015
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 5 days ago

    Dear samg32015, It is indeed a pleasure to receive such a nice review. I'm very proud of each and every employee at Banyan Tree Mayakoba and will share your comments with all. There is no better reward than to receive such comments from our guests;...More

    Reviewed 2 days ago via mobile

    I can’t say enough about our anniversary trip to Banyan Tree Mayakoba. The staff —every one of them — went above and beyond to make our anniversary special the entire duration of the trip. We loved our serenity pool villa (upgraded thx to our Amex...More

    Thank Mkaplice
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded yesterday

    Dear Mkaplice, Thank you for your detailed review, I thoroughly enjoy reading your feedback. It is indeed a pleasure to receive such a nice review highlighting our facilities, services and most of all, our staff. We’re so glad that you enjoyed your anniversary at Banyan...More

    Reviewed 3 days ago via mobile

    From the arrival to the departure, everything was beyond expectations: - villas are very private and extremely spacious & comfortable. The pool is heated upon request. - staff was friendly and attentive, I couldn’t ask for more! - food was amazing! - the private bike...More

    Thank Solenne S
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded yesterday

    Dear Solenne S, Thank you for sharing your experiences of your recent vacation. We look forward to your next visit. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

    Reviewed 4 days ago

    BUT the staff here pay close attention to every detail and know what you want before you do. The Maya Experience is not to be missed. The spa here is truly one of the best. Sands Restaurant shows you to catch of the day and...More

    Review collected in partnership with Banyan Tree
    Thank peggysuet2017
    Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded yesterday

    Dear peggysuet2017, Thank you for your glowing feedback; it was truly a pleasure to host your holiday and It is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff. We do our very best to...More

    Grand Velas Riviera Maya
    3,243 reviews
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    Fairmont Mayakoba
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    #12 of 211 hotels in Playa del Carmen
     
    Paradisus Playa Del Carmen La Esmeralda
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    Azul Beach Resort The Fives Playa Del Carmen
    6,628 reviews
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$586 - US$1,657 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Playa del Carmen
    • #2 Luxury Hotel in Playa del Carmen
    • #2 Spa Hotel in Playa del Carmen
    • #2 On the Beach Hotel in Playa del Carmen
    • #8 Romantic Hotel in Playa del Carmen
    • #16 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Sabre Hospitality Solutions, Travelocity, Booking.com, HotelsforEveryone, Hotwire, Cheap Tickets, Cancelon, Evoline ltd, HotelQuickly, TripOnline SA and getaroom.com so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Banyan Tree Mayakoba Hotel Playa Del Carmen ,
    • Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (2224)
    Room & Suite (1032)
    Pool & Beach (366)
    Dining (290)
    Hotel & Grounds (1447)
    Bathroom (86)
    Family and Play Areas (32)
    Business Centre & Event Rooms (22)
    Nearby
    Sponsored by:
    Paradisus Playa Del Carmen La Esmeralda
    7,475 reviews
    4.70 km away
     
    Grand Velas Riviera Maya
    3,243 reviews
    1.13 km away
     
    Azul Beach Resort The Fives Playa Del Carmen
    6,628 reviews
    2.27 km away
     
    Fairmont Mayakoba
    4,126 reviews
    .49 km away
     
    Nearby Restaurants
    Saffron
    277 reviews
    .13 km away
    El Puerto
    131 reviews
    .39 km away
    Piaf Restaurant
    103 reviews
    1.04 km away
    Restaurante Frida
    91 reviews
    1.09 km away
    Nearby Attractions
    Delphinus Riviera Maya
    808 reviews
    2.90 km away
    Tres Rios Ecopark
    190 reviews
    3.19 km away
    Arrendadora Turistica Noa
    10 reviews
    3.77 km away
    KayTours
    385 reviews
    1.37 km away
    Ask a question
    Questions & Answers
    Hillary P
    8 October 2017|
    AnswerShow all 2 answers
    Response from Jenny V | Reviewed this property |
    I don't think they were heated. It did rain for a few days so maybe that is why we didn't feel it. However when it was sunny the pool was perfect temperature.
    0
    Votes
    chrissy925
    18 September 2017|
    AnswerShow all 2 answers
    Response from LV23 | Reviewed this property |
    Banyan Tree seemed to be very quiet at night, but it is possible that Fairmont or one of the other properties in the resort have more options? They seemed a little more geared towards that which Banyan was definitely more... More
    0
    Votes
    Room Tips
    "The Bliss Pool Villa does not offer enough light for applying makeup."
    Read review
    "Rooms were beautiful and large - the essence of luxury - loved the pool and hammock for relaxing as well as..."
    Read review
    "Best to go in the off season, less expensive and you have the whole place to yourself."
    Read review
    "There's no need to request a remote room. All remotes are quaint and peaceful."
    Read review
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