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Banyan Tree Mayakoba

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1,766 Reviews from our TripAdvisor Community

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Showing 1,511: English reviews
New York City, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Stayed 3 nights after the PGA event a few week ago. The villas, main hotel and restaurants, the beach club/pool, golf course...all amazing. Splurge for the villa with private pool as it's so worth it for couples. Restaurants were great, but pricey. But, if $$$ is your main concern, you shouldn't be staying here. If not, well worth it.

Helpful?
1 Thank Murf9999
Crystal Lake, Illinois
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

Beautiful, relaxing and excellent private villas with well kept natural landscaping giving a feeling of seclusion. Staff was very friendly and accommodating, maybe a little over the top. Easy to get around on their staff driven carts. Food was excellent.

Helpful?
Thank Tom P
Fredericksburg, Virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Customer Service Outstanding! A santuary within a major city. The resort was 15 minutes by cab to excellent restaurants, dancing and shopping. The beach on the property was wonderful. A great family vacation for all ages.

Review collected in partnership with Banyan Tree

Helpful?
Thank boomer7782
New York City, New York
2 reviews
Reviewed 5 days ago NEW

My wife and I visited Banyan Tree Mayakoba around Thanksgiving and strongly recommend it. We both needed a vacation badly and this resort delivered on all our hopes. The word that comes to mind is "serene" – everything was so comfortable, from the villas to the restaurants to the beach. And the whole staff could not have been more gracious and... More 

Helpful?
Thank ABinNYC
Laguna Beach, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Everything is perfect there. Breakfast is a pure moment of happiness, quite, food is excellent, service perfect, pools are large enough, service again great, food excellent, super quiet, calm and cosy.

Review collected in partnership with Banyan Tree

Helpful?
Thank vince284
Soltstr 38
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We enjoyed the hotel and its facilities very much. The staff is very friendly, helpful and nice. The rooms are clean and of high standard. We did not like the dark light of the bathroom. The food is excellent in all restaurants. Breakfast opulent Beach nice but a little bit small. Golf course very well maintained and great to play.... More 

Review collected in partnership with Banyan Tree

Helpful?
Thank 651manfredp
1 review
Reviewed 5 days ago NEW

The Banyan Tree Mayakoba is an amazing hotel that is perfect for couples looking for a romantic getaway, and also for families with kids. The service provided is simply amazing. You can't go wrong wirh this hotel. The beach, the mangroves, the boats that shuttle you around, the paths for walking or biking, the gourmet restaurants, the unique architecture, the... More 

Review collected in partnership with Banyan Tree

Helpful?
Thank Daniel L
Charlotte
1 review
Reviewed 5 days ago NEW

Peaceful, serene, attentive and beautiful. Highly recommend. Spa is terrific, all the restaurants are wonderful and the grounds are very well kept. The villa we stayed in was roomy, had everything needed and everything wanted! We highly recommend this for anyone looking to unwind and recharge.

Review collected in partnership with Banyan Tree

Helpful?
Thank 36dd2016
Connecticut
Level Contributor
78 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 1 week ago NEW

My family and I spent 5 days at the Banyan Tree Mayakoba and we had one of our best vacations ever. To say the service was top notch is an understatement, the management of the resort has developed a culture of service that pervades the staff top to bottom. Within a day or two staff from all across the resort... More 

Helpful?
2 Thank ctwino
Mexico City, Mexico
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

This luxury resort is located inside Mayakoba area -complex. It has a spectacular arquitecture, design and decor, from the lobby-reception area to the rest of the public areas and rooms- villas. It is set among waterways or canals - really amazing. The rooms -villas not only are quite big, over 3,000 sq feet and more, all have a private pool,... More 

Helpful?
Thank Guillermo M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Mayakoba is a site of almost mythical beauty. It flawlessly blends elegance and nature, taking the Caribbean lifestyle to an unprecedented new height. A breathtaking getaway for relaxation, rejuvenation, romance and world-class dining, it is also the region's most sustainable five-star resort. With its revitalized culinary concepts, Thai-inspired therapies at the Banyan Tree Spa, 14 event-venues and the Greg Norman signature 18- hole El Camaleon golf course, home to the PGA Tour Mayakoba Classic, the resort raises the bar for premium leisure options and event planning. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 118 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. ... more   less 

Additional Information about Banyan Tree Mayakoba

Address: Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $708 - $2,402 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Mayakoba 5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, Sabre Hospitality Solutions, Odigeo, Orbitz, Travelocity and Jetsetter so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Banyan Tree Mayakoba Hotel Playa Del Carmen
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#3 On the Beach Hotel in Playa del Carmen
#3 Luxury Hotel in Playa del Carmen
#3 Spa Hotel in Playa del Carmen
#7 Business Hotel in Playa del Carmen
#8 Romantic Hotel in Playa del Carmen
#16 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Mayakoba staff and other travellers.
49 questions
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over a year ago
Houston, TX
over a year ago
West Hartford, Connecticut
29 days ago
1 month ago

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Questions? Get answers from Banyan Tree Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My villa was about as far away from everything as it could be...maybe ask for one a little closer.”
 of 5 bubbles Murf9999, 3 Dec 2016 | Read review
“We liked staying close to the main building (we were villa 405) for easy access to the magnificent breakfast”
 of 5 bubbles ABinNYC, 30 Nov 2016 | Read review
“Serenity pool villa is very nice”
 of 5 bubbles 651manfredp, 30 Nov 2016 | Read review
“Ask for a room next to one of the canals - great family villas too.”
 of 5 bubbles 664guillermom, 27 Nov 2016 | Read review
“I didn't see a bad location anywhere....”
  • 2-sided vanity in the middle of the bath
  • Outdoor bathing area
  • Master at night from pool
  • Our outdoor dining room
 of 5 bubbles Live2Leave, 17 Nov 2016 | Read review
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