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Residences El Faro

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Residences El Faro
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393 Reviews from our TripAdvisor Community

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Salt Lake City, UT
Reviewed 5 days ago NEW

El Faro is a very decent and safe condo complex right at the beach and a block away from fifth avenue where you find some of the best places to eat/drink. Taxis stand is a stones throw away. We stayed here for a week - 2 adults and 2 kids (7 and 10). Adults were able to take a massage...

Thank GKPai
Fort Wayne, Indiana
Reviewed 1 week ago via mobile

Spent last week at a 2 bedroom condo. Loved the location. We were within walking distance of everything. Great walking town. 5th Ave is all restaurants, bars and shops. Always felt safe. Our room was good, the AC worked well, the pool was fine and we walked on the beach everyday. We will go back again.

Thank flemmingmiller
Dyer, Indiana
Reviewed 2 weeks ago

We have stayed at all inclusive resorts in Cozumel and Playacar and wanted to try something different. 2 adults and an 11 year old boy. We rented Surf 202 for 7 nights. The condo was like two oversized hotel rooms joined together. Compared to other places we have stayed it was the same, no better no worse. Maybe needs some...

1Thank rdilic8
Springfield, Oregon
Reviewed 2 weeks ago

Our family of four (two teenagers) and another family spent the past week at Residence El Faro. We rented through Bric Vacation Rental and they were great to work with. The condo's were fairly nice and well kept. We always saw staff members doing maintenance and keeping things picked up. The pool was nice and the kids spent most of...

2Thank JReed1956
Arlington Heights, IL
Reviewed 3 weeks ago via mobile

We rented 304, the condo and building is just about at the point where it needs some updating and maintenance. Some doors stick, drawers don't close, water pressure is bad, not enough plates/silverware/utensils, screen doors are ripped, mattresses and sheets need to be replaced, wood decks around pool need to be repaired, walls repainted or touched up. The beach was...

Thank AAASparky
Edmonton, Canada
Reviewed 13 March 2017

this is a really great condo and it is in a perfect Location. We stayed for 28 days in 202 surf and it was just like the pictures2 bed 2 bath with stainless steel appliances. the grounds are perfectly kept and the staff were all great and helpful. we booked thru Bric Rentals and we would not recommend using them...

Thank oilers99
Reviewed 12 March 2017 via mobile

First off I want people to know this may sound crazy but trust me this review is 100 percent accurate. We stayed coral 102 March 4-11 2017. Family of 5 adults and we had no hot water for the whole week. Not just the hot water heater didnt work very good 0 the whole week . We had to boil...

Thank doug d
Aristi H, General Manager at Residences El Faro, responded to this review

From Rentals Your Way (rental promotion agency) and Caribbean Beach Properties (management company) – To this guest we would like to extend a sincere apology for the issues they had with the hot water during their stay. The issue with the hot water heater was more serious than the management’s initial assessment and unfortunately, the issue was not correctly assessed...

Reviewed 11 March 2017

After looking around for a place in Playa Del Carmen, I came across this condo. It was perfect for my group of 8. It had 3 bedrooms and 3 bathrooms and a sleeper futon. The condo is 2 stories and it has an amazing balcony patio overlooking the pool and ocean. You can even see Cozumel. We loved the patio...

1Thank jamescN3066OO
Aurora, Ohio, United States
Reviewed 9 March 2017

I believe the place is less than 10 years old and it has serious wear. tiles missing, water seems to work better at different times.(sometimes no hot, sometimes no pressure) elevator stopped working numerous times, lights flashed on and off. The music from the discos two street over goes on all night.(starts after 10 and goes until 4 am) the...

Thank Michelle G
Reviewed 2 March 2017

We just got back from a week in Playa del Carmen having stayed at El Faro in Reef 403. My 3 stars are based on the overall experience and should not be a reflection of the property itself. Pros: Reef 403 is a lovely unit. 2 bed... 2 bath. Immaculately clean. Beautifully decorated. Fully appointed. Everything we could possibly need...

Thank cbrand

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  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful exclusive condominium property is nestled in the heart of downtown Playa del Carmen, and perfectly situated right on the beach. Our 65 suites have a fully equipped kitchen, dining and living room area. The complex is comprised of three buildings, Reef, Coral and Surf, with one, two and three bedroom suites. These individually owned condominiums are spacious and each offers its own distinct style. Owners and guests enjoy our expansive pool, or basking in the sun on our beach front lounge chairs. Enjoy the view from your balcony; the impressive colours of the Caribbean Sea. ... more   less 

Additional Information about Residences El Faro

Address: 10th Street, Between 1st Avenue And the Beach | on the beach, Playa del Carmen 77710, Mexico (Formerly Encanto El Faro)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $303 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Residences El Faro 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
Encanto El Faro Hotel Playa Del Carmen
Residences El Faro Riviera Maya/Playa Del Carmen, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Residences El Faro staff and other travellers.
31 questions
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Questions? Get answers from Residences El Faro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views: Surf 208, Coral 303; Quiet: Reef/Coral block; Take 1hr massage. 30mins covers face down.”
  • Morning view of sea, pool and ground floor from coral 301
  • Looking towards balcony from kitchen of Coral 301
  • Furniture on balcony and looking into living from balcony of Coral 301
  • Looking at the sea/balcony from master bath of Coral 301
  • Looking at the sea from kitchen  of Coral 301
  • Part of balcony and entrance to balcony from both master bed and living of Coral 301
  • Looking into master bed and bath from balcony of Coral 301
GKPai, 18 Apr 2017 | Read review
“Room 205 Surf”
JReed1956, 3 Apr 2017 | Read review
“rooms in surf have view of sunrise”
oilers99, 13 Mar 2017 | Read review
“Get your property management reps phone number. The front desk doesn't help as the condos are individually owned.”
jamescN3066OO, 11 Mar 2017 | Read review
“I would choose a room on the reef side for less noise”
michelleg57, 9 Mar 2017 | Read review
5 of 5