We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Residences El Faro

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Residences El Faro
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

393 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Residences El Faro
See the most recent reviews
Showing 326: English reviews
new jersey
Reviewed 16 February 2014 via mobile

I have not stayed in El Faro as of today. A completed review will follow after my experience is complete. On August 2 nd , 2013 I acquired a confirmation trade through Interval Intermational. We purchased 3 rt flights for February 15-22, 2014 . We invited 5 others to stay with us because it was a 3 bedroom suite that...

3Thank fredswife
Chicago, Illinois
Reviewed 13 February 2014

We stayed at Surf 404 condo - 2 bed 3 bath - and loved it! The location is excellent - right on the beach and 2 blocks from 5th ave. The pool is really nice and you have free umbrellas and beach chairs. Our balcony faced the pool/beach which was great and we had a table and chairs out there...

Thank Angie0921
Minneapolis, Minnesota
Reviewed 13 February 2014

We stayed here with one other couple and loved it. Very quiet yet right in the heart of the Playa, 1/2 block to tar bucks and awesome restaurants. We will bring the kids next time too, great for them. Condo very clean and service was great! Reef 104-had free internet and could even use land line for calling out of...

2Thank 624angela4444
Munich, Germany
Reviewed 10 February 2014

In Dec 2014 we stayed in 2 Condos: Surf 407 and Surf 308 First the NEGATIVE and then ALL the POSITIVE: On the 4th floor (American called 5th floor) with Condo SURF 407 we only stayed for 1 night (planned) before our roundtrip. Both toilets did not flush properly did not flush paper at all, and stopped flushing totally after...

1Thank Kurt K
Trevor C, Owner at Residences El Faro, responded to this review

We are pleased you had an enjoyable stay at El Faro. It is unfortunate you had difficulty during your stay at one of the units on the fourth floor earlier. Each of the units in El Faro is individually owned, managed and maintained. It is unfair to generalize that units on the fourth floor are to be avoided due to...

Reviewed 28 January 2014

We just got back on the 26th from El Faro, after an amazing vacation! We stayed in Coral 103 and couldn't be happier. The only issues were a few small maintenance things, but not a big deal. We booked directly from the unit owner, so the scams people are talking about on here were not an issue for us, although...

Thank jgmeyer23
Regina, Canada
Reviewed 19 January 2014

Just got home yesterday from a ladies trip to help celebrate our friends 50th birthday! Everything was fantastic in our two units and I recommend contacting the owners to book for your next vacation. We booked Reef 104 and Coral 302 through vrbo.com and were completely satisfied. They had all of the extras...free wifi, bbq, comfy beds, phone in unit...

Thank sermel1
Oshkosh, Wisconsin
Reviewed 6 January 2014

My daughter and 18 month old grandson and I stayed in room 106 in November . It was awesome! The patio was huge! Everyone there treated us wonderful. The location is perfect . 5th Ave. is close,the beach is right there and you are overlooking the pool. We are going there again on Jan.11, 2014 and this time bringing our...

2Thank Marcia B
Bowling Green, Ohio
Reviewed 31 December 2013

We booked a vacation through Encanto for Dec 26 thru Jan. 2. In April of 2013. We were staying on the property at the time and enjoyed our experience, so we thought we would book that far ahead to make sure we had reserved rooms because we know Christmas is a busy time. We were notified 4 DAYS before we...

9Thank Bkstev711
Hanko, Finland
Reviewed 29 December 2013

Most of the problems I see in the latest reviews on El Faro is due to the problems "El Faro Residences" have had with the Encanto Company. El Faro is now managed by Caribbean Beach Properties and I guess they have had quite a job to clean up the mess Encanto left them. My booking was very swiftly moved to...

2Thank Basse911
Moose Jaw, Canada
Reviewed 14 December 2013

We enjoyed a one week vacation in a luxurious condo with beautiful grounds just off the pool deck in Reef 105 . The condo was well stocked with kitchen necessities and the close proximity to Mega or Super Walmart was quite a convenience as we could shop local for fresh produce and seafood.....barbecue or cook our own meals. Some evenings...

3Thank Debbie D B

292 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (286)
View from Room (38)
Business Centre/Function Rooms (3)
Room/Suite (47)
Pool/Beach Area (75)
Hotel & Grounds (40)
Dining (17)
Bathroom (8)
Family/Play Areas (1)
Videos (1)
Other (56)

Management photos: Courtesy of the property manager

All Management Photos (6)
View from Room (1)
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.2 km away
Mahekal Beach Resort
Mahekal Beach Resort
#27 of 213 in Playa del Carmen
2,533 reviews
0.7 km away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#41 of 213 in Playa del Carmen
1,539 reviews
0.2 km away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#32 of 213 in Playa del Carmen
1,322 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Playa Maya
Playa Maya
#99 of 213 in Playa del Carmen
652 reviews
0.4 km away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#16 of 213 in Playa del Carmen
599 reviews
0.2 km away
Xtudio Comfort Hotel by Xperience Hotels
Xtudio Comfort Hotel by Xperienc...
#77 of 213 in Playa del Carmen
227 reviews
Show Prices
Show Prices
Show Prices


  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our beautiful exclusive condominium property is nestled in the heart of downtown Playa del Carmen, and perfectly situated right on the beach. Our 65 suites have a fully equipped kitchen, dining and living room area. The complex is comprised of three buildings, Reef, Coral and Surf, with one, two and three bedroom suites. These individually owned condominiums are spacious and each offers its own distinct style. Owners and guests enjoy our expansive pool, or basking in the sun on our beach front lounge chairs. Enjoy the view from your balcony; the impressive colours of the Caribbean Sea. ... more   less 

Additional Information about Residences El Faro

Address: 10th Street, Between 1st Avenue And the Beach | on the beach, Playa del Carmen 77710, Mexico (Formerly Encanto El Faro)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $303 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Residences El Faro 4*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Orbitz, Travelocity, Expedia, Cheap Tickets, Priceline and Booking.com so you can book your Residences El Faro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Encanto El Faro Hotel Playa Del Carmen
Residences El Faro Riviera Maya/Playa Del Carmen, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Residences El Faro staff and other travellers.
31 questions
Ask a question
Silvana, Washington
4 months ago
Alba, Texas
8 months ago
Underwood, North Dakota, United States

See all questions (31)

Questions? Get answers from Residences El Faro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views: Surf 208, Coral 303; Quiet: Reef/Coral block; Take 1hr massage. 30mins covers face down.”
  • Morning view of sea, pool and ground floor from coral 301
  • Looking towards balcony from kitchen of Coral 301
  • Furniture on balcony and looking into living from balcony of Coral 301
  • Looking at the sea/balcony from master bath of Coral 301
  • Looking at the sea from kitchen  of Coral 301
  • Part of balcony and entrance to balcony from both master bed and living of Coral 301
  • Looking into master bed and bath from balcony of Coral 301
GKPai, 18 Apr 2017 | Read review
“Room 205 Surf”
JReed1956, 3 Apr 2017 | Read review
“rooms in surf have view of sunrise”
oilers99, 13 Mar 2017 | Read review
“Get your property management reps phone number. The front desk doesn't help as the condos are individually owned.”
jamescN3066OO, 11 Mar 2017 | Read review
“I would choose a room on the reef side for less noise”
michelleg57, 9 Mar 2017 | Read review
5 of 5