We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel El Punto

    5th Avenue & 8th Street | Colonia Centro, Playa del Carmen 77710, Mexico
    Save
    Savings alert: 15% below average rate
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$75
          US$63
          US$75
          US$63
          US$65
          Traveller (133)
          Room & Suite (197)
          Pool & Beach (36)
          Cache Hotel Boutique
          290 reviews
          #112 of 209 hotels in Playa del Carmen
           
          Kinbe Hotel
          630 reviews
          #106 of 209 hotels in Playa del Carmen
           
          El Secreto Hotel by Bunik
          121 reviews
          #126 of 209 hotels in Playa del Carmen
           
          Barrio Latino Hotel
          666 reviews
          #70 of 209 hotels in Playa del Carmen
           
          Overview
          • Excellent52%
          • Very good26%
          • Average13%
          • Poor4%
          • Terrible5%
          Travellers talk about
          Free Wifi
          Breakfast included
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Rooftop Bar
          Concierge
          Laundry Service
          Rooftop Terrace
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
          Cache Hotel Boutique
          290 reviews
          #112 of 209 hotels in Playa del Carmen
           
          Kinbe Hotel
          630 reviews
          #106 of 209 hotels in Playa del Carmen
           
          El Secreto Hotel by Bunik
          121 reviews
          #126 of 209 hotels in Playa del Carmen
           
          Barrio Latino Hotel
          666 reviews
          #70 of 209 hotels in Playa del Carmen
           
          {"containerClass":null,"widget":{"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null}
          Rooms
          Jul 2Jul 3
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$63.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "e6cd5956ea6d4fe3a09bf412dee92cdf", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1405794,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32481873],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":65,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"e6cd5956ea6d4fe3a09bf412dee92cdf","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":75,"lowestMetaPrice":63,"additionalPartner":false,"highestMetaPriceDisplay":75,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":75,"lowestMetaPrice":63,"highestMetaPriceDisplay":75,"hotelName":"Hotel El Punto","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImU2Y2Q1OTU2ZWE2ZDRmZTNhMDliZjQxMmRlZTkyY2RmIiwiQUlLIjoiNzU5YzhkZTA2YmM5NDY4OWI3NWFkN2MwZGYyYTFjMTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$63", "hasDates": true, "hacComplete": false, "contentIdMappings": {"53956006":"TravelocityEWS","109269638":"HotelsCom2IB","79488596":"CheapTicketsEWS","79025756":"OrbitzEWS","32657694":"Expedia","65726950":"Hotwire","32481873":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"name":"ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"name":"ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (343)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          There are newer reviews for Hotel El Punto See the most recent reviews

          11 - 15 of 343 reviews

          Reviewed 20 April 2016

          We really enjoyed our stay at El punto . We got a room upgrade to a master room which was very comfy . People are really warm welcoming . If ever i visit Playa del Carmen again , will definitely like to stay in El...More

          Thank Jyoti_Gupta0612
          Reviewed 17 April 2016

          We only had hot water 1 out of 4 days. At check in, there was no water at all and faucet was loose in the small bathroom. Switched rooms, still no hot water, found a roach, soft apples in lobby. No gym, no pool, but...More

          Thank bfreetosave
          Response from LUIS F, Director General at Hotel El PuntoResponded 19 April 2016

          Dear Guest: Thank you very much for your comment, you have no idea how helpfull it is to be better, unfortunately our boiler operation was broken for only few hours, this problem happened because the main water pipe of the city was broken for 2...More

          Reviewed 13 April 2016

          Larissa, the General Manager was very helpful with answering all of my questions months before our vacation. She helped with arranging transportation from the airport as well. Victor, our driver, was also extremely helpful and very knowledgeable about Playa del Carmen and different activities for...More

          Thank travelistamom
          Response from LUIS F, Director General at Hotel El PuntoResponded 19 April 2016

          Dear guest. We are very pleased for your comment, on behalf of me and my staff. Our property feels proud to offer you always an unforgattable experience. We hope to see you really soon and me and my staff will be more than happy to...More

          Reviewed 4 April 2016 via mobile

          I have been to Playa del Carmen many times so I did know what to expect staying at a hotel right on 5th Ave. The hotel room was clean and we received clean towels everyday. The Internet was not a problem for us at all...More

          Thank Steady2Eagle
          Response from LUIS F, Gerente at Hotel El PuntoResponded 6 April 2016

          Dear Guest Just a short note to express our deepest apologies for the noise , the fifth avenue in high season its a liitle noisy, the bar above will be receiving a warning to remain the music according the county rules. Once again thank you...More

          Reviewed 26 March 2016

          Poor customer service. Booked through Hotwire with already expenses prepaid. At the end of my stay, the hotel charged me again. It's been painful and annoying. Hotel staff is rude. I even had to call the police. The hotel doesn't cooperate. They argue that is...More

          Thank sebzap77
          Cache Hotel Boutique
          290 reviews
          #112 of 209 hotels in Playa del Carmen
           
          Kinbe Hotel
          630 reviews
          #106 of 209 hotels in Playa del Carmen
           
          El Secreto Hotel by Bunik
          121 reviews
          #126 of 209 hotels in Playa del Carmen
           
          Barrio Latino Hotel
          666 reviews
          #70 of 209 hotels in Playa del Carmen
           
          About
          Amenities
          • Top amenities
          • Free High Speed Internet ( WiFi )
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Hotel Amenities
          • Multilingual Staff
          • Room Service
          • Breakfast included
          • Laundry Service
          • Concierge
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$63 - US$176 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #44 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 16
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, HostelWorld, Priceline, Travelocity, Expedia, Hotwire, TripOnline SA, Cancelon, Evoline ltd, HotelQuickly and HRS so you can book your Hotel El Punto reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Hotel El Punto Riviera Maya/Playa Del Carmen, Mexico
          Add Photo Photos
          Traveller (133)
          Room & Suite (197)
          Pool & Beach (36)
          Dining (34)
          Hotel & Grounds (123)
          Bathroom (16)
          Business Centre & Event Rooms (5)
          Nearby
          Sponsored by:
          The Palm at Playa
          1,402 reviews
          .15 km away
           
          Illusion Boutique Hotel by Xperience Hotels
          1,415 reviews
          .12 km away
           
          Hotel Cielo
          838 reviews
          .10 km away
           
          Xtudio Comfort Hotel by Xperience Hotels
          243 reviews
          .03 km away
           
          Nearby Restaurants
          Casa Mediterranea
          719 reviews
          .06 km away
          Carboncitos
          2,343 reviews
          .11 km away
          Patio 8
          171 reviews
          .11 km away
          Frida Kahlo Restaurante
          496 reviews
          .13 km away
          Nearby Attractions
          Quinta Avenida
          16,159 reviews
          .23 km away
          3D Museum of Wonders
          581 reviews
          .21 km away
          Galeria de Arte 5ta Avenida
          320 reviews
          .22 km away
          Gaston Charo
          40 reviews
          .07 km away
          Questions & AnswersAsk a question
          christinewarner69
          Does the non-smoking policy only pertain to in the rooms? Is there smoking allowed on the roof top lounge?
          27 February 2017|
          Answer
          Response from meregorovian | Reviewed this property |
          Only rooms, I believe you can smoke on the rooftop.
          0
          Votes
          Paola M
          Is this an adults-only hotel?
          4 June 2015|
          Answer Show all 2 answers
          Response from arainbow |
          This is not an adults only hotel. There are lots of kids here
          0
          Votes
          Room Tips
          "Do not take room 20 or 26"
          Read review
          "Comfy beds, great location, 1 block to the beach!"
          Read review
          "All hotels hard to find, packed in the city."
          Read review
          "rom 19 og 29 er de eneste med balkong, men også de rommene med mest støy."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing