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The Elements Oceanfront & Beachside Condo Hotel

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The Elements Oceanfront & Beachside Condo Hotel
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135 Reviews from our TripAdvisor Community

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Showing 116: English reviews
New York, United States
Reviewed 5 days ago NEW

We stayed at the elements for three nights recently and it was gorgeous and peaceful, a little off the beaten path and right in front of the beach (private beach!) The front desk and Miguel were very accommodating. The only thing I would change would be the snack selection at the beach bar - and maybe more service down there...

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Helpful?
Thank Sarah K
BricRental, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear Sarah K, We're thrilled to receive reviews such as yours letting us know that our customers left happy! The Elements has many great features and it's great that you seemed to take advantage of them! We will definitely make a note to incorporate some new and addtional items on our snack bar menu, thanks for the suggestion. Also, an...

Miami Beach, Florida
Reviewed 5 days ago NEWvia mobile

I stayed at the Elements condominium Jan 12-15, 2017 and had a terrific experience. This was my 3rd time staying here and I will certainly return. The staff is great and extremely friendly and attentive. The condominium has a private beach which is a rarity in Playa Del Carmen. There is a 7-11 store steps from the street to pickup...

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Helpful?
Thank Karl G
BricRental, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear Karl G, It brings a smile to our faces to hear when customers have returned not once, not twice, but three times and enjoyed every experience! Thank you for trusting us to make your vacation dreams a reality and also for taking the time to share your experience with other tripadvisor users. Your kinds words are a great encouragement...

pittsburgh,PA
Reviewed 6 days ago NEW

We just stayed in Elements suite # 210. I agree with others that Miguel, the BRIC rep is incredibly helpful - giving great restaurant suggestions and making himself available to all questions. Elements overall is a well maintained condo with really nice pool and lounge area. Our suite did have a nice patio facing the ocean and pool. The condo...

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Helpful?
Thank reddyn
BricRental, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear reddyn, We too have mixed feelings after reeding your review, but for the most part, we are disheartened to hear that your stay wasn't nearly as exceptional as it should have been. There is no excuse for loud music at all hours of the night and we will be sure this matter is brought up at the next Home...

Spring, Texas
Reviewed 2 weeks ago via mobile

We just returned from a stay during the week of December 19-25th in unit 219. We were very pleased with the condominium complex as well as the high level of service and greeting we received from Miguel. The condos are lovely, the pool is gorgeous, and the beach area is private with nice palapas. We walked to 5th Avenue everyday...

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Helpful?
Thank ChicaDulce131
BricRental, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear ChicaDulce131, It is so fantastic to hear when we can meet our guests' expectations as far as service and amenities go. Thank you so much for writing a review full of great tips for other tripadvisor users! Your compliments will certainly add fuel to our desire to not only meet but exceed our customers' expectations. We appreciate your helpful...

Reviewed 2 weeks ago via mobile

There's a lot written about Elements. But Miguel from BRIC deserves 10 stars. Nothing is too much for him. Great restaurants recommended, places of interest, bookings made for whatever, and not all for commercial gain. Miguel must be the best host, concierge, organiser and manager of guests needs that I have met. And Elements is good. Definitely apartment dependent for...

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Helpful?
Thank Marc D
BricRental, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear Marc D, We appreciate you taking the time to leave a review filled with such positive remarks about your stay at The Elements. Miguel is one of our top Playa del Carmen experts and when guests tap into his wealth of information, it usually results in a pretty wonderful vacation. We'll be sure he hears about your rave review...

Washington DC, District of Columbia
Reviewed 2 weeks ago

The Elements is a very well-located modern sleek condo with resort style feel. The grounds, pool, landscaping and overall facilities are nice. Each unit is independently owned and where the unit is located makes a big difference. Our Penthouse corner unit had a double gulf beachfront exposure with a great private terrace complete with bar and jacuzzi. Now for the...

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Helpful?
2Thank inspectorcloseup
BricRental, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear inspectorcloseup, It takes a team of service staff to make sure everything comes together for our clients, so when we receive reviews like yours, it is so very encouraging to our staff. As you mentioned, there are so many positves about The Elements. Unfortunately, the odor can ruin what should be a fantastic day at the beach! City authorities...

Aurora, Canada
Reviewed 3 weeks ago via mobile

We don't like the all-inclusive resorts in Mexico. This gives you a great option. We eat in your condo breakfast and lunch and go out for dinner every night. Fifth Avenue is about three blocks away. Go to Esmeralda market down the street to pick up fruits and vegetables. 7 Eleven across the street now sells beer which is great....

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Helpful?
1Thank Rick B
BricRental, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear Rick B, It is fantastic to hear that you love The Elements and seem to know your way around the area very well. Thanks for leaving your helpful tips. Every detail of our clients' reviews are noted and with your comments, we will do our best to make The Elements a heavenly stay for all. All the best and...

Lafayette, Indiana
Reviewed 3 weeks ago

We booked The Elements property through BRIC Rentals. I have done a lot of traveling, and always choose to book my accommodations directly, but I would highly recommend this rental agency. Very thorough and even gave you an app to down load with very helpful information for your trip. Arranged transportation for us to and from Cancun Airport that was...

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Helpful?
1Thank thetharp6
BricRental, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear thetharp6, Wow! It sounds like you thoroughly enjoyed your vacation in Playa del Carmen and to us, there is nothing that makes us happier! Miguel is one of our top ambassadors and a true Playa del Carmen expert, so we're thrilled that you were able to take advantage of his insider knowledge. Regarding the odor, authorities have taken samples...

Reviewed 3 weeks ago via mobile

Miguel was very helpful and friendly in assisting us while we were there and giving good recommendations. The hotel was a condo style and had plenty of space. The condo was at the end so somewhat away from the crowd but within walking distance of everything which was a benefit. The onky issue was the wifi in the room did...

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Helpful?
Thank jlew8509
BricRental, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear jlew8509, We appreciate you taking the time to write a detailed review of your experience at the Elements. To be informed of the property and its positive and negative points not only helps other tripadvisor users, but as a company that aims to provide excellent service, we need to know how we can make our clients' stay better. Wifi...

TEXANN00
Reviewed 3 weeks ago via mobile

We so wanted to like this property. Our family has stayed at other condos in the area so we knew what to expect, in fact we toured this property when it was being built. We liked the modern construction, beautiful quiet pool, good gym and small beach club.. This area of Playa has lost a lot of their beach. It's...

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Helpful?
1Thank TEXANN00
BricRental, Public Relations Manager at The Elements Oceanfront & Beachside Condo Hotel, responded to this review

Dear TEXANN00, We too would have loved to hear that you enjoyed your stay at The Elements. It is disappointing to receive news that the property and services didn't manage to meet your expectations. Thank you for making us aware of the issues that need to be addressed. There are so many amazing features at The Elements and we are...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Elements, perfectly located at the beach, features Playa Del Carmen's only private beach and beach club! Our white sandy beaches and emerald green waters are just steps from your private patio. And after the sun goes down, Playa Del Carmen's famous 5th Avenue is mere blocks away! Each of our spacious 1, 2, & 3 bedroom units feature an awe-inspiring ocean view, natural stones, plush furnishings and contemporary decor. Additional amenities include high thread count linens, plasma satellite televisions, upscale appliances, a washer/dryer, premium organic toiletries and a fully-appointed kitchen. In addition to our unobstructed ocean views and private beach and beach club, The Elements features one of Playa's largest pools, a fitness center and spa services right on the beach! Stretch out and make yourself at home during your perfect beach vacation in our "home-like" accommodations! ... more   less 

Additional Information about The Elements Oceanfront & Beachside Condo Hotel

Address: Avenida Flamingo & Calle 46, Playa del Carmen 77710, Mexico (Formerly The Elements)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $308 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Elements Oceanfront & Beachside Condo Hotel 4*
Number of rooms: 92
Reservation Options:
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Also Known As:
The Elements Oceanfront & Beachside Condo Hotel Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#54 Luxury Hotel in Playa del Carmen
#69 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Elements Oceanfront & Beachside Condo Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Elements Oceanfront & Beachside Condo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if you can get a penthouse with a private roof top and hot tub”
 of 5 bubbles sarahkG8392OU, 19 Jan 2017 | Read review
“Not for someone with children who want to play on the beach or who seeks quiet”
 of 5 bubbles reddyn, 18 Jan 2017 | Read review
“Choose the edge buildings and splurge to get the penthouses. Well worth the extra.”
 of 5 bubbles inspectorcloseup, 4 Jan 2017 | Read review
“The penthouse view was amazing plus offered an upper sun deck area with hot tub to catch the last bits of sun each day.”
 of 5 bubbles thetharp6, 28 Dec 2016 | Read review
“Spectacular views from the penthouse!”
 of 5 bubbles daniellecrockford, 4 Dec 2016 | Read review
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