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    Royal Hideaway Playacar

    Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    2017-09-03 2017-09-04
    Lock in the lowest price from our partners
    US$291US$346
    View Deal
    Traveller (3954)
    Pool & Beach (1055)
    Dining (600)
    Overview
    • Excellent75%
    • Very good17%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “las ventanas” (393 reviews)
    “the grill” (558 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Royal Hideaway Playacar
    Special Offer: Off mode: Up to 36%
    Hotel deals
    Deals (16)
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    • Luxury,All Inclusive
      US$346US$291
      View Deal
    • Luxury Room with Jetted Tub - All-Inclusive
      US$346
      View Deal
    • Luxury Room - All-Inclusive
      US$346US$291
      View Deal
    View all 16 deals from US$291
    Hotel Riu Palace Riviera Maya
    5,508 reviews
    #42 of 211 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,953 reviews
    #53 of 211 hotels in Playa del Carmen
     
    Hotel Riu Palace Mexico
    5,551 reviews
    #29 of 211 hotels in Playa del Carmen
     
    Viva Wyndham Maya
    6,626 reviews
    #89 of 211 hotels in Playa del Carmen
     
    Write a Review
    Reviews (4,209)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,643 reviews

    Reviewed 3 days ago

    Amazing experience. Prior to booking I read so many reviews stating the customer service was great and that is exactly what it was. You truly feel taken care of and everyone goes above and beyond to make your stay relaxing and comfortable. William, our concierge...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank milagrosr603
    Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 2 days ago
    Google Translation

    Caro milagrosr603, Apprezziamo il tempo che hai preso per scrivere i tuoi commenti su TripAdvisor e ti invitiamo anche a...More

    Reviewed 5 days ago

    The resort is large and sprawling, be ready to walk...a lot! It's pretty. Beautiful rooms and bedding, very luxurious. However... We booked through Funjet, as always, because $500 in resort credits were offered. Upon check in we were told that the credits were a lie...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank MMSuffling
    Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 3 days ago

    Dear MMSuffling, We are sincerely sorry that everything was not up to the standard that you would have liked. This is not a common situation at our resort and we would like to let you know that we take all comments very seriously as we...More

    Reviewed 5 days ago

    It was one of those trips where you want the best room possible. I booked the Luxury Ocean View. The room was outstanding. We had an outdoor porch that looked to the beach. We arrived late on a stormy Sunday evening. We were taken to...More

    Thank HoustonKaty_Mom
    Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 3 days ago

    Dear HoustonKaty_Mom, Thank you for taking the time to share your feedback following your recent visit to Royal Hideaway. We are glad to learn you enjoyed your accommodations, some of our facilities and delighted to find out that most of our staff was welcoming and...More

    Reviewed 5 days ago via mobile

    In mid- July, my husband and I went to Royal Hideaway for a vacation together. It was so great!! Our room was cool and very comfortable. It had a big patio with chairs for us to lounge in. Upon arrival, there was a nice bowl...More

    Thank Laurakmitchie
    Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 3 days ago

    Dear Laurakmitchie9, We truly appreciate the time you have taken to share with us your impression about your stay at Royal Hideaway Playacar. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities and services. We are constantly...More

    Reviewed 5 days ago

    For an all inclusive hotel this is not the choice you want to go with. The upgraded rooms are basically the same thing as the regular rooms. Nothing amazing. The beach isn't great at all. Don't let the pictures fool you. Food is terrible. Drinks...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank paul_khaki
    Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 3 days ago

    Dear paul_khaki, First of all, we would like to thank you for sharing us your comments and for choosing us as your destination. We are sorry to read that several aspects of our hotel didn't meet your expectations, we work had to offer our guests'...More

    Hotel Riu Palace Riviera Maya
    5,508 reviews
    #42 of 211 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,953 reviews
    #53 of 211 hotels in Playa del Carmen
     
    Hotel Riu Palace Mexico
    5,551 reviews
    #29 of 211 hotels in Playa del Carmen
     
    Viva Wyndham Maya
    6,626 reviews
    #89 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$299 - US$693 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Romantic Hotel in Playa del Carmen
    • #14 Green Hotel in Playa del Carmen
    • #18 Family Hotel in Playa del Carmen
    • #20 Top resorts Hotel in Playa del Carmen
    • #26 Spa Hotel in Playa del Carmen
    • #28 Luxury Hotel in Playa del Carmen
    • #28 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Barcelo, BookIt.com, Travelocity, TravelUp, Hotels.com, Booking.com, Orbitz, Hotwire, Agoda, Cancelon, HotelsforEveryone, TripOnline SA, HotelQuickly and getaroom.com so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen ,
    • Royal Hideaway Playacar And Occidental Resorts ,
    • Royal Hideaway Playa Del Carmen ,
    • Royal Hideaway Mexico ,
    • Occidental Royal Hideaway ,
    • Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (3954)
    Pool & Beach (1055)
    Dining (600)
    Room & Suite (442)
    Hotel & Grounds (1993)
    Bathroom (46)
    Family and Play Areas (19)
    Business Centre & Event Rooms (13)
    Nearby
    Sponsored by:
    Hotel Riu Playacar
    4,953 reviews
    .13 km away
     
    Hotel Riu Palace Riviera Maya
    5,508 reviews
    .40 km away
     
    Hotel Riu Palace Mexico
    5,551 reviews
    .46 km away
     
    Viva Wyndham Maya
    6,626 reviews
    .24 km away
     
    Nearby Restaurants
    Perche No Restaurante Pizzeria
    110 reviews
    1.29 km away
    Casa Cenote
    243 reviews
    1.21 km away
    L'Atelier
    89 reviews
    1.23 km away
    Dona Aurelia sabores Mexicanos
    105 reviews
    1.21 km away
    Nearby Attractions
    San Miguel
    351 reviews
    1.56 km away
    Plaza Playacar
    438 reviews
    .40 km away
    Xaman Ha Aviary
    207 reviews
    1.33 km away
    Playacar Center Shopping Mall
    24 reviews
    .32 km away
    Ask a question
    Questions & Answers
    Lori S
    21 August 2017|
    AnswerShow all 2 answers
    Response from Pablo M | Property representative |
    You can book your excursions with the external company within the resort.
    0
    Votes
    Google Translation
    Room Tips
    "Luxury Ocean View was incredible."
    Read review
    "Top floor rooms seem bigger because of vaulted ceilings."
    Read review
    "Any of the rooms are great!"
    Read review
    "We were in a quiet section with a garden view and it was just fine - the price for the room was great"
    Read review
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