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Royal Hideaway Playacar

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Traveller (4719)
Pool & Beach (1255)
Dining (727)
Ratings and reviews
Certificate of Excellence
  • Excellent75%
  • Very good17%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“las ventanas”(442 reviews)
“the grill”(660 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
4 Star Hotel
Award winning luxury all inclusive resort set along the beautiful beaches of Playa del Carmen, Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The Leading Hotels of the World. 11 villas with private concierge are spread throughout...
Offers from Royal Hideaway Playacar
Special Offer: 50% off
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Location and contact
Lote Hotelero No. 6 Fracc. | Playacar, Playa del Carmen 77710, Mexico
Hotel website
18.9 km to Cozumel Airport
117 restaurants are within a 2 km radius
4.5 km from Xcaret Park
View nearby attractions and restaurants
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Rooms
Aug. 7Aug. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,190)
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1 - 5 of 4,443 reviews
Reviewed today

Originally stayed here in 2011, under previous management. Decided to try it again this year. Absolutely the right decision! Upgraded to Pool view room, which had a small verandah with two loungers and a table. Good-size room, kept spotlessly clean by maid, who we never...More

Thank jf1949
Hotel's Favourite
Reviewed May 21, 2018

I have stayed at many hotels over the numerous years of travelling, but None can surpass the service we received at he Royal Hideaway in Playacar, Mexico. Starting with our Bellmen, Juan, and Carlos, to the Mater Deis Marco and Christian, to the waiters, the...More

2  Thank LouiseLag_12
Response from Community M, Gerente at Royal Hideaway PlayacarResponded May 21, 2018

Dear Mrs. Luise, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your...More

Reviewed yesterday via mobile

I have written over 200 reviews on trip advisor and I hope that this review is helpful in your decision making process. This is an amazing all inclusive resort specially geared to couples ranging in age from their 20’s to their 70’s. My wife and...More

1  Thank John A
Reviewed 2 days ago

Food and service was excellent and everyone was extremely friendly. I've stayed at different all-inclusive resorts across Mexico and this was one of the nicest. However, I was traveling with family and it's VERY challenging to get a room with 2 beds (aprox 20-30 rooms...More

1  Thank Nicole B
Reviewed 4 days ago

This was my third time at this resort and it was wonderful as always. The infinity pool and proximity to the ocean is perfect. Service is above and beyond. Fernando made being in one of the cabanas very easy and was very attentive to us....More

Review collected in partnership with Barcelo Hotels & Resorts
Thank carnevalekim
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 3 days ago

Dear Mrs. Kim, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$261 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$261 - US$530 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Romantic Hotel in Playa del Carmen
#13 Green Hotel in Playa del Carmen
#18 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#27 On the Beach Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4719)
Pool & Beach (1255)
Dining (727)
Room & Suite (663)
Amenities (35)
Family and Play Areas (21)
Business Centre & Event Rooms (10)
Questions & Answers
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Room Tips
"every room; villa is phenomenal location"
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"Excellent Service"
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"Be sure to ask what floor you're on...no elevators"
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"Bar Alegria (under the lobby) will sometimes have live music until midnight"
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