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    Royal Hideaway Playacar

    Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
    +1 844-402-2566
    Hotel website
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    2017-12-25 2017-12-26
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    SAVE US$143
    Traveller (4084)
    Pool & Beach (1079)
    Dining (616)
    • Excellent75%
    • Very good17%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “las ventanas” (400 reviews)
    “the grill” (577 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Royal Hideaway Playacar
    Special Offer: Off Mode: Up to 36%
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    Dec 25Dec 26
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (4,478)
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    1,611 - 1,615 of 3,847 reviews

    Reviewed 29 December 2014

    Stayed here for 4 nights and place is excellent with great service as well as very good options of restaurants to choose from. There are a few different pools but the one by the beach gets crowded and ppl put their books or towels on...More

    1  Thank Visharad C
    Response from Ivet_Pat, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 1 January 2015

    Dear Visharad C, Thank you for taking some time to share details about your recent visit at Royal Hideaway Playacar. It was our pleasure to assist you during your stay. The staff at the resort will be very happy to know that we fulfilled your...More

    Reviewed 26 December 2014 via mobile

    We stayed for the second time at the lovely adults only Royal Hideaway in Playacar. The staff can't do enough and the food in the restaurants is exquisite and beautifully presented. Pool and beach a delight and would thoroughly recommend to anyone wanting a nice...More

    2  Thank StevenAstaire
    Response from Ivet_Pat, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 28 December 2014

    Dear Steven Astaire, We are very pleased to know that you enjoyed Christmas time at Royal Hideaway Playacar. Your comments about our services are the best incentive for us to improve. Thank you for recommending our hotel to other readers and future visitors. We look...More

    Reviewed 25 December 2014

    We had booked a one week stay at the Royal Hideaway Playacar through the Leading Hotels of the World but left after two nights. And no one in this place even cared. The door to the room has a huge gap that makes you hear...More

    10  Thank Die-Grafenburg
    Response from Ivet_Pat, Guest Relations Manager at Royal Hideaway PlayacarResponded 18 January 2015

    Dear Die-Grafenburg, We really appreciate the time you took to share your experience about your stay at our Resort. Royal Hideaway is known as it´s exceptional service, installations and professional, warm staff. We give our best every day to make sure all of our guests...More

    Reviewed 25 December 2014

    Love: The hotel is located on a beautiful Playacar beach walking distance to Playa del Carmen. It is set in a tropical garden with cosy hot tubs and pools throughout. It is also adult only and tends to be quiet, especially in the evenings there...More

    9  Thank Vik83
    Response from Ivet_Pat, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 28 December 2014

    Dear Vik 83, Thank you for choosing Royal Hideaway Playacar as your holiday destination. Your detailed comments will definitely be very helpful for us and our future guests/visitors. We are glad to know that you had the chance to enjoy our services at the restaurants;...More

    Reviewed 23 December 2014 via mobile

    As others have said, they service and food are second to none. The staff are amazing. The grounds are beautiful and very well kept. It's a joy just to walk around the resort. The pools were great and beach is as well. There isn't much...More

    1  Thank Prodock
    Response from Ivet_Pat, Director de Relaciones con Clientes at Royal Hideaway PlayacarResponded 24 December 2014

    Dear Prodock, Thank you for your observations and for taking some time to share details about your recent visit at Royal Hideaway Playacar. It was our pleasure to assist you during your stay and most importantly to know that you choose our resort as your...More

    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • US$365 - US$723 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Romantic Hotel in Playa del Carmen
    • #13 Green Hotel in Playa del Carmen
    • #17 Top resorts Hotel in Playa del Carmen
    • #18 Family Hotel in Playa del Carmen
    • #22 Spa Hotel in Playa del Carmen
    • #25 On the Beach Hotel in Playa del Carmen
    • #26 Luxury Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Barcelo, Expedia, Booking.com, Priceline, Hotels.com, Orbitz, Hotwire, Travelocity, HotelsforEveryone, getaroom.com, Cancelon and TripOnline SA so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen ,
    • Royal Hideaway Playacar And Occidental Resorts ,
    • Royal Hideaway Playa Del Carmen ,
    • Royal Hideaway Mexico ,
    • Occidental Royal Hideaway ,
    • Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveller (4084)
    Pool & Beach (1079)
    Dining (616)
    Room & Suite (450)
    Hotel & Grounds (2072)
    Bathroom (48)
    Family and Play Areas (20)
    Business Centre & Event Rooms (13)
    Sponsored by:
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    Ask a question
    Questions & Answers
    11 December 2017|
    AnswerShow all 3 answers
    Response from 1diva | Reviewed this property |
    Royal Hideaway is a 20 minute walk into 5th Avenue, the main shopping area in Playa del Carmen. It is a 5 minute taxi ride from" town" with shopping, bars, clubs, restaurants. While the water is usually calm , clear and... More
    Room Tips
    "we were in 26 building in the middle of the resort which was beautiful and private."
    Read review
    "Upper floors have wonderful views. Be prepared to negotiate stairs."
    Read review
    "very quiet, stayed at villa 23"
    Read review
    "Ask for 3rd floor room for a vaulted ceiling. Upgrade to junior suite for bigger balcony."
    Read review
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